Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 15, 2022 - 06:00 UTC
In continued commitment to providing best in class services to our valued customers Sierra Wireless’ partner carrier will perform planned maintenance activities to upgrade their Roaming Services Solution on the following two days:
Monday November 14, 2022 from 06:00 – 15:00 UTC: Upgrade Day 1 Tuesday November 15, 2022 from 06:00 – 15:00 UTC: Upgrade Day 2
Roaming services are handled by several platforms which increase the redundancy and robustness of the service. Before upgrading each platform, the traffic will be moved to other active platform, and reactivated directly after upgrade is finished.
SERVICE IMPACT: Some devices will experience a temporary session drop as existing data sessions will be gradually released; Delete Session/PDP context will be sent towards the serving gateway (SGW) and Sierra Wireless’ packet gateway (PGW). The devices will then restart sessions on the other active platform.
OTHER INFORMATION: Sierra Wireless Global NOC will be actively monitoring and prepared to quickly engage our partner if any unexpected service impact is observed during the activity.
Posted Nov 07, 2022 - 19:10 UTC
This scheduled maintenance affected: SW Essentials2 (Data).