Issue Summary: Sierra Wireless identified the issue and took corrective action to restore the services listed below.
Update: We have been closely monitoring since the corrective action was taken, and have observed no additional impacts within the last hour. We are considering this issue resolved at this time.
Restoration Time: All services have been restored as of: 15:19 UTC.
Other Information: We apologize for the service interruption and we thank you for your patience while our teams worked to restore service.
Posted Jul 14, 2020 - 16:52 UTC
Monitoring
Update: Corrective action has been taken to resolve this issue. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after one hour.
Other Information: We recognize the impact this has had on our customers and we apologize for the service disruption.
Start Time: 12:35 UTC End Time: 15:09 UTC
Posted Jul 14, 2020 - 15:33 UTC
Investigating
Summary: Sierra Wireless is experiencing a service disruption that is affecting the service(s) listed below.
Update: Internal teams are still investigating to determine the cause of the issue.
Other Information: We recognize the impact this is having on our customers and we are working as quickly as possible to restore these services. Updates will be provided as soon as additional information is available.
Posted Jul 14, 2020 - 14:02 UTC
This incident affected: AirVantage (Device Front End (EU)).