Sierra Wireless Engineers identified the issue and took corrective action to restore the service components below.
We have been closely monitoring since the corrective action was taken, and have observed no additional impacts within the last hour. We are considering this issue resolved at this time.
All services have been restored as of: 10:10 UTC.
Posted May 25, 2020 - 11:28 UTC
Monitoring
Sierra Wireless Engineers have taken corrective actions to resolve and is currently monitoring to ensure stability.
Start Time: 08:50 UTC End Time: 10:10 UTC
Posted May 25, 2020 - 10:28 UTC
Investigating
Summary: Sierra Wireless is currently experiencing a service disruption that is affecting the components listed below.
Actions Underway: We are in the process of determining the scope of the impact to our customers. Our engineering team is working to resolve the issue as soon as possible.
Other Information: We apologize for the disruption and our teams are working quickly to restore these services. Updates will be provided as soon as additional information is available.