We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.
Posted Jan 17, 2022 - 10:37 UTC
Update
We are continuing to monitor for any further issues.
Posted Jan 17, 2022 - 09:30 UTC
Monitoring
Corrective action has been taken to resolve this issue. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after one hour.
Posted Jan 17, 2022 - 09:25 UTC
Identified
Sierra Wireless have identified the cause of the service disruption and are currently working to resolve the issue.
We will provide further updates as soon as we have additional information.
Posted Jan 17, 2022 - 09:22 UTC
Investigating
Sierra Wireless is experiencing a disruption with the services listed below. We are still investigating to determine the cause and scope of the impact. No ETR is currently available. We will provide an update as soon as we have additional information.
Posted Jan 17, 2022 - 09:14 UTC
This incident affected: AirVantage (UI (EU), API (EU)), SW Essentials1 (SMS, USSD), SW Essentials2 (SMS, USSD), SW Essentials4 (SMS, USSD), SW Advanced (SMS, USSD), and SW Essentials3 (SMS, USSD).