We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.
Posted Aug 10, 2021 - 19:23 UTC
Monitoring
Corrective action has been taken to resolve this issue. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after one hour.
Posted Aug 10, 2021 - 17:22 UTC
Update
We have seen some early indications of improvement, but the issue is still not resolved. We are continuing to work with our carrier partner to resolve this as soon as possible.
No ETR is currently available. We will provide an update as soon as we have additional information.
Posted Aug 10, 2021 - 14:29 UTC
Update
We have escalated with our carrier partner, who is currently investigating this as an urgent issue.
No ETR is currently available. We will provide an update as soon as we have additional information.
Posted Aug 10, 2021 - 12:35 UTC
Investigating
Sierra Wireless is experiencing a disruption with the services listed below. We are still investigating to determine the cause and scope of the impact. No ETR is currently available. We will provide an update as soon as we have additional information.
Posted Aug 10, 2021 - 11:39 UTC
This incident affected: SW Essentials2 (Data, SMS, Voice, USSD).