All Systems Operational

AirVantage Operational
UI (EU) Operational
API (EU) Operational
Device Front End (EU) Operational
Data Push (EU) Operational
UI (NA) Operational
API (NA) Operational
Device Front End (NA) Operational
Data Push (NA) Operational
UI (CAD) Operational
API (CAD) Operational
Device Front End (CAD) Operational
Data Push (CAD) Operational
UI (AU) Operational
API (AU) Operational
Device Front End (AU) Operational
Data Push (AU) Operational
SW Advanced Operational
Data (NA) Operational
Data (EU) Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials1 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials2 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials3 Operational
Data (NA) Operational
Data (EU) Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials4 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials5 Operational
Network Connectivity Operational
Data Operational
SMS Operational
USSD Operational
Voice Operational
VoLTE Operational
Enhanced Carrier Connectivity (NAM) / MSO Operational
UI Operational
API Operational
Data Push Operational
AT&T - Data Operational
AT&T - SMS Operational
AT&T - Voice Operational
Verizon - Data Operational
Verizon - SMS Operational
Verizon - Voice Operational
Jasper - Data Operational
Jasper - SMS Operational
Rogers - Data Operational
Rogers - SMS Operational
Sprint - Data Operational
Sprint - SMS Operational
Sprint - Voice Operational
T Mobile - Data Operational
T Mobile - SMS Operational
T Mobile - Voice Operational
MES - SMS Operational
Telenor - Data Operational
Telenor - SMS Operational
Xpress (2G Airadigm) - Data Operational
Xpress (2G Airadigm) - SMS Operational
Maingate Operational
Maingate Manager Operational
DNA (Finnish SIMs) - Data Operational
DNA (Finnish SIMs) - SMS Operational
DNA (Finnish SIMs) - Voice Operational
DNA (Finnish SIMs) - CSD Operational
SW (French SIMs) - Data Operational
SW (French SIMs) - SMS Operational
SW (French SIMs) - Voice Operational
Telia (Swedish SIMs) - Data Operational
Telia (Swedish SIMs) - SMS Operational
Telia (Swedish SIMs) - Voice Operational
Telia (Swedish SIMs) - CSD Operational
Communication Server GSM Data Operational
Communication Server Dialog Operational
IP Connect CSD Operational
MVR (Managed VPN Router) Operational
SMS Connect Operational
Virtual Modem Operational
Communication Server Broadcast Operational
Email2SMS Operational
iGate 3.0 Operational
iGate MMS Operational
iGate SMS Operational
iSMSC Operational
ALMS Operational
UI Operational
API Operational
Device Front end Operational
VPN Concentrators Operational
Reporting (AMR) Operational
Semtech Smart Connectivity (OOBM - GLOBAL) Operational
Semtech Carrier + Services (OOBM - NA) Operational
Broadband Access Operational
Devices Operational
iMaestro Platform Operational
Connectivity Operational
AirLink Mobility Manager Operational
AMM02 Operational
AMM03 Operational
AMM04 Operational
AMM05 Operational
AMM06 Operational
AMM07 Operational
AMM08 Operational
AMM09 Operational
AMM10 Operational
AMM11 Operational
AMM50 Operational
AMM52 Operational
AMM81 Operational
AMM82 Operational
AMM84 Operational
AMM86 Operational
AMM87 Operational
AMM88 Operational
AMM89 Operational
AMM90 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Semtech Planned Activity – AMM81 Upgrade to version 2.18 Re-Release (API Key Support) (GNOC-11238) Mar 2, 2026 04:30-12:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM81 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.
Posted on Feb 17, 2026 - 06:23 UTC

Partner Carrier Planned Activity - Maintenance on DNA Infrastructure (GNOC-11004) Mar 2, 2026 22:00 - Mar 3, 2026 00:00 UTC

Our Partner Carrier will be doing maintenance activity on its infrastructure. This work will improve network resiliency and efficiency and align with our commitment to provide best-in-class services with Semtech.

Impact: Ongoing Voice services may be disconnected briefly during the maintenance.

Other Information: The Semtech engineers will be actively monitoring the network during the maintenance activity. Notification will be sent before and after completion of the maintenance.
Posted on Feb 18, 2026 - 05:06 UTC

Planned Partner Carrier Activity - Database Infrastructure Maintenance (GNOC-11300) Mar 5, 2026 04:00-08:00 UTC

Our Partner Carrier will conduct a planned database Infrastructure Maintenance in the United States Data centers. This maintenance activity may cause temporary disturbances or delays in SMS in the US region only. Measures have been taken to minimize the impact on customer experience.

Impact: During this activity, there is a possibility for intermittent disruptions in SMS traffic and processing that may occur during maintenance.

Additional Information: The Global NOC will be actively monitoring the network during the maintenance activity. Notifications will be sent before and after the completion of the maintenance.
Posted on Feb 20, 2026 - 11:32 UTC

Semtech Planned Activity – AMM90 Upgrade to version 2.18 Re-Release (API Key Support) (GNOC-11240) Mar 5, 2026 04:30-12:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM90 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.
Posted on Feb 17, 2026 - 07:24 UTC
Mar 1, 2026

No incidents reported today.

Feb 28, 2026

No incidents reported.

Feb 27, 2026
Emergency Semtech Maintenance on GRX Infrastructure – North America, Madison Data Center (GNOC-11260)
Completed - The scheduled maintenance has been completed.
Feb 27, 05:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 27, 04:01 UTC
Update - This maintenance will be postponed to the following date.
Start time: 2026-02-27 04:00 UTC
End time: 2026-02-27 08:00 UTC
The purpose and impact remains unchanged.
Feb 26, 04:01 UTC
Update - This maintenance will be postponed to the following date.
Start time: 2026-02-26 04:00 UTC
End time: 2026-02-26 08:00 UTC
The purpose and impact remains unchanged.
Feb 25, 01:21 UTC
Scheduled - Semtech will be doing maintenance on its GRX provider carrier’s link in Madison NAM data center as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: There will be no impact to services. This notification is being provided as the activity involves maintenance on GRX provider’s link. No network degradation is anticipated during the maintenance window.

Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.
Feb 18, 14:40 UTC
Feb 26, 2026

No incidents reported.

Feb 25, 2026
Partner Carrier Maintenance – GTP Proxy M2M Server (GNOC-11275)
Completed - This notice is to inform you that the scheduled maintenance has completed. The list below of affected services are back to operational.

We appreciate your patience during the maintenance window.
Feb 25, 17:02 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Feb 25, 14:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 25, 08:00 UTC
Scheduled - Our Partner Carrier is scheduled to perform modifications on its GTP Proxy M2M servers, which are part of its roaming network infrastructure. This activity is part of the carrier’s ongoing network lifecycle management and is intended to enhance reliability and improve service resiliency for our valued customers.

Impact:
While service interruptions are not expected, brief periods of reduced performance may occur. Affected devices could experience temporary delays or disruptions in Data, SMS, and Voice services. To minimize service impact, redundant operational servers will be actively managing traffic throughout the maintenance.

Additional Information:
The Semtech Global NOC will continuously monitor the network during the maintenance window. Notifications will be issued prior to the start and upon completion of the activity.
Feb 18, 14:57 UTC
Canceled -- Emergency Semtech Maintenance on GRX Infrastructure – North America, Lithia Springs Data Center (GNOC-11261)
Completed - This notice is to inform you that scheduled maintenance on GRX Infrastructure – North America, Lithia Springs Data Center has been canceled. The full list of affected services can be found below.

A new notice will be published if this maintenance is rescheduled for a later date.
Feb 25, 14:06 UTC
Scheduled - Semtech will be doing maintenance on its GRX provider carrier’s link in Lithia Springs NAM data center as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: There will be no impact to services. This notification is being provided as the activity involves maintenance on GRX provider’s link. No network degradation is anticipated during the maintenance window.

Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.
Feb 18, 14:45 UTC
Service degradation Notification for SIM Subscription in EU Region (GNOC-11335)
Resolved - This incident has been resolved.
Feb 25, 03:10 UTC
Monitoring - Our monitoring system indicates that the services has been restored. Our engineers continue to observe improvements in our partner carrier network.

We are closely monitoring to ensure stability. If there are no further impacts, we will consider this resolved after our monitoring period.
Feb 25, 01:53 UTC
Investigating - Service degradation in the EU Region. Customer in Germany using VPLMN Vodafone D2 GmbH may experience delay/impact in Data services. Semtech is working with our partner carrier to determine the scope and cause.

Impact:
Impacted devices may experience delay/impact in Data services.

We appreciate your patience in this regard. We will provide the next update within 2 hours.
Feb 25, 01:15 UTC
Feb 24, 2026
Cancelled -- Partner Carrier Maintenance on Infrastructure (GNOC-11273)
Completed - This notice is to inform you that scheduled maintenance on DNS infrastructure has been canceled. The full list of affected services can be found below.

A new notice will be published if this maintenance is rescheduled for a later date.
Feb 24, 10:05 UTC
Scheduled - Our Partner Carrier will perform a maintenance on their DNS infrastructure. It will improve the security of the services offered to our esteemed clients and network dependability. The list of affected services can be found below.

Impact: Preventive Maintenance will be done on DNS Infrastructure. Expect a brief deterioration in 2G, 3G, and 4G data service.

Additional Information: Throughout the maintenance, Semtech engineers will keep a close eye on the network. Prior to and following the maintenance's completion, notifications will be sent.
Feb 18, 12:54 UTC
Cancelled -- Partner Carrier Maintenance on Infrastructure (GNOC-11272)
Completed - This notice is to inform you that scheduled maintenance on DNS infrastructure has been canceled. The full list of affected services can be found below.

A new notice will be published if this maintenance is rescheduled for a later date.
Feb 24, 10:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 07:30 UTC
Scheduled - Our Partner Carrier will perform a maintenance on their DNS infrastructure. It will improve the security of the services offered to our esteemed clients and network dependability. The list of affected services can be found below.

Impact: Preventive Maintenance will be done on DNS Infrastructure. Expect a brief deterioration in 2G, 3G, and 4G data service.

Additional Information: Throughout the maintenance, Semtech engineers will keep a close eye on the network. Prior to and following the maintenance's completion, notifications will be sent.
Feb 18, 12:51 UTC
Feb 23, 2026

No incidents reported.

Feb 22, 2026

No incidents reported.

Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026
Semtech – Emergency Maintenance (GNOC-11280)
Completed - The scheduled maintenance has been completed.
Feb 19, 04:41 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 03:03 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 18, 18:26 UTC
Scheduled - We will be performing network maintenance, updating the routing systems that manage traffic flow across the network. This may cause temporary interruptions to your connectivity service.

Potential Impact:
Disruptions are expected to be limited to inter-data center traffic. Our teams will work to minimize any impact, and no action is required on your part.

Updates:
We will provide status updates as needed during the process. If you have any questions or need assistance, please contact our support team.
Feb 18, 18:26 UTC
Feb 18, 2026
Partner Carrier Maintenance – GTP Proxy OFR Server modification (GNOC-11204)
Completed - Our partner carriers have cancelled this CAB sheduled on 24th February, 2026 .
The revised schedule will be communicated later.
We apologize for the inconvenience.
Feb 18, 02:28 UTC
Scheduled - Our Partner Carrier is scheduled to perform modifications on its GTP Proxy OFR servers, which are part of its roaming network infrastructure. This activity is part of the carrier’s ongoing network lifecycle management and is intended to enhance reliability and improve service resiliency for our valued customers.

Impact:
While service interruptions are not expected, brief periods of reduced performance may occur. Affected devices could experience temporary delays or disruptions in Data, SMS, and Voice services. To minimize service impact, redundant operational servers will be actively managing traffic throughout the maintenance.

Additional Information:
The Semtech Global NOC will continuously monitor the network during the maintenance window. Notifications will be issued prior to the start and upon completion of the activity.
Feb 13, 12:27 UTC
Partner Carrier Maintenance – M2M Server modification (GNOC-11205)
Completed - Our partner carriers have cancelled this CAB for today.
The revised schedule will be communicated later.
We apologize for the inconvenience.
Feb 18, 02:13 UTC
Scheduled - Our Partner Carrier is scheduled to perform modifications on its GTP Proxy M2M servers , which are part of its roaming network infrastructure. This activity is part of the carrier’s ongoing network lifecycle management and is intended to enhance reliability and improve service resiliency for our valued customers.

Impact:
While service interruptions are not expected, brief periods of reduced performance may occur. Affected devices could experience temporary delays or disruptions in Data, SMS, and Voice services. To minimize service impact, redundant operational servers will be actively managing traffic throughout the maintenance.

Additional Information:
The Semtech Global NOC will continuously monitor the network during the maintenance window. Notifications will be issued prior to the start and upon completion of the activity.
Feb 13, 12:01 UTC
Feb 17, 2026
Partner Carrier Planned Activity - Maingate (DNA) Maintenance (GNOC-11001)
Completed - This notice is to inform you that the scheduled maintenance has successfully completed. The list of affected services is back to operational.

We appreciate your patience during the maintenance window.
Feb 17, 00:00 UTC
In progress - The scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 21:57 UTC
Scheduled - Our Partner Carrier will be doing maintenance activity on its infrastructure. This work will improve network resiliency and efficiency and align with our commitment to provide best-in-class services with Semtech.

Impact: Ongoing Voice services may be disconnected briefly during the maintenance.

Other Information: The Semtech engineers will be actively monitoring the network during the maintenance activity. Notification will be sent before and after completion of the maintenance.
Feb 2, 14:49 UTC
Feb 16, 2026
Feb 15, 2026

No incidents reported.

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