All Systems Operational
Octave Operational
Platform API ? Operational
User Interface ? Operational
Device Provisioning ? Operational
Cellular Connectivity ? Operational
External Connectors ? Operational
AirVantage Operational
UI (EU) ? Operational
API (EU) ? Operational
Device Front End (EU) ? Operational
Data Push (EU) ? Operational
UI (NA) ? Operational
API (NA) ? Operational
Device Front End (NA) ? Operational
Data Push (NA) ? Operational
SW Advanced Operational
Data (NA) ? Operational
Data (EU) ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
SW Essentials1 Operational
Data ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
SW Essentials2 Operational
Data ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
SW Essentials3 Operational
Data (NA) ? Operational
Data (EU) ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
SW Essentials4 Operational
Data ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
Enhanced Carrier Connectivity (NAM) / MSO Operational
UI Operational
API Operational
Data Push Operational
AT&T - Data ? Operational
AT&T - SMS ? Operational
AT&T - Voice ? Operational
Verizon - Data ? Operational
Verizon - SMS ? Operational
Verizon - Voice ? Operational
Jasper - Data Operational
Jasper - SMS Operational
Rogers - Data Operational
Rogers - SMS Operational
Sprint - Data ? Operational
Sprint - SMS ? Operational
Sprint - Voice ? Operational
T Mobile - Data Operational
T Mobile - SMS ? Operational
T Mobile - Voice ? Operational
MES - SMS ? Operational
Telenor - Data Operational
Telenor - SMS Operational
Xpress (2G Airadigm) - Data Operational
Xpress (2G Airadigm) - SMS Operational
Maingate Operational
Maingate Manager ? Operational
DNA (Finnish SIMs) - Data ? Operational
DNA (Finnish SIMs) - SMS ? Operational
DNA (Finnish SIMs) - Voice ? Operational
DNA (Finnish SIMs) - CSD ? Operational
Netcom (Norwegian SIMs) - Data ? Operational
Netcom (Norwegian SIMs) - SMS ? Operational
Netcom (Norwegian SIMs) - Voice ? Operational
Netcom (Norwegian SIMs) - CSD ? Operational
SW (French SIMs) - Data ? Operational
SW (French SIMs) - SMS ? Operational
SW (French SIMs) - Voice ? Operational
Telia (Swedish SIMs) - Data ? Operational
Telia (Swedish SIMs) - SMS ? Operational
Telia (Swedish SIMs) - Voice ? Operational
Telia (Swedish SIMs) - CSD ? Operational
Communication Server GSM Data ? Operational
Communication Server Dialog ? Operational
IP Connect CSD ? Operational
MVR (Managed VPN Router) ? Operational
SMS Connect ? Operational
Virtual Modem ? Operational
Communication Server Broadcast ? Operational
Email2SMS ? Operational
iGate 3.0 ? Operational
iGate MMS ? Operational
iGate SMS ? Operational
iSMSC ? Operational
ALMS Operational
UI ? Operational
API ? Operational
Device Front end ? Operational
VPN Concentrators ? Operational
Reporting (ARA) ? Operational
Managed Connectivity Services Operational
Devices ? Operational
iMaestro Platform ? Operational
Connectivity ? Operational
AirLink Mobility Manager Operational
AMM02 Operational
AMM03 Operational
AMM04 Operational
AMM05 Operational
AMM06 Operational
AMM07 Operational
AMM08 Operational
AMM09 Operational
AMM10 Operational
AMM11 Operational
AMM50 Operational
AMM51 Operational
AMM52 Operational
AMM81 Operational
AMM82 Operational
AMM84 Operational
AMM86 Operational
AMM87 Operational
AMM88 Operational
AMM89 Operational
AMM90 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Sierra Wireless Scheduled Maintenance (108658) Feb 1, 21:00 - Feb 2, 00:00 UTC
This notice is to inform you that we will be performing scheduled maintenance that may affect the services listed below.

Impact:
During the execution of the scheduled activity, customers may experience up to 20 minutes of service degradation. Services should recover after completion of the activity. No customer intervention is required.

Other Information:
A message will be sent before and upon completion of the maintenance.
Posted on Jan 17, 20:29 UTC
Sierra Wireless Scheduled Maintenance (108826) Feb 22, 21:00 - Feb 23, 00:00 UTC
This notice is to inform you that we will be performing scheduled maintenance that may affect the services listed below.

Impact:
During the execution of the scheduled activity, customers may experience up to 30 minutes of service impact. Services should recover after completion of the activity. No customer intervention is required.

Other Information:
A message will be sent before and upon completion of the maintenance.
Posted on Jan 26, 13:41 UTC
Past Incidents
Jan 28, 2022

No incidents reported today.

Jan 27, 2022
Sierra Wireless Scheduled Maintenance (108870)
Completed - The scheduled maintenance has been completed.
Jan 27, 10:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 09:02 UTC
Scheduled - This notice is to inform you that we will be performing scheduled maintenance that may affect the services listed below.

Impact:
During the execution of the scheduled activity, AirVantage UI and API may be unavailable for a brief period of time.

Other Information:
A message will be sent before and upon completion of the maintenance.
Jan 26, 04:10 UTC
Jan 26, 2022

No incidents reported.

Jan 25, 2022
Service Disruption Notification (333838)
Resolved - We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.
Jan 25, 14:20 UTC
Monitoring - Corrective action has been taken by the carrier partner to fully resolve this issue. Sierra Wireless Engineers are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after two hour.
Jan 25, 12:15 UTC
Update - We are seeing incremental improvement since the workaround was implemented. We will continue to monitor the progress overnight. The next update will be provided in the morning after confirming the latest results of corrective actions taken by our carrier partner.
Jan 24, 23:20 UTC
Update - The disruption with data connectivity isolated to the country of France continues. Our engineering team is actively working with our carrier partner to explore additional mitigation options. We will continue to provide updates as soon as we have additional information.
Jan 24, 21:34 UTC
Identified - The disruption with data connectivity isolated to the country of France continues. Our engineering team has implemented a workaround and are seeing some improvement at this time. We will continue to monitor and will provide updates as soon as we have additional information.
Jan 24, 18:21 UTC
Investigating - Sierra Wireless is experiencing a disruption with the data connectivity isolated to the country of France. We have engaged our carrier partner to assist in resolving this issue. No ETR is currently available. We will provide an update as soon as we have additional information.
Jan 24, 16:02 UTC
Jan 24, 2022
Service Disruption Notification (333836)
Resolved - We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.
Jan 24, 00:57 UTC
Monitoring - Corrective action has been taken to resolve this issue. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after one hour.
Jan 23, 23:55 UTC
Investigating - Sierra Wireless is experiencing a disruption with the services listed below. We are still investigating to determine the cause and scope of the impact. No ETR is currently available. We will provide an update as soon as we have additional information.
Jan 23, 23:09 UTC
Jan 23, 2022
Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022
Sierra Wireless Scheduled Maintenance (108389)
Completed - The scheduled maintenance has been completed.
Jan 18, 23:42 UTC
In progress - Schedule maintenance is currently in progress. We will update as necessary.
Jan 18, 21:05 UTC
Scheduled - This notice is to inform you that we will be performing scheduled maintenance that may affect the services listed below.

Impact:
During the execution of the scheduled activity, customers may experience temporary (~10 to 20 minutes) of service degradation. Services should recover after completion of the activity. No customer intervention is required.

Other Information:
A message will be sent before and upon completion of the maintenance.
Jan 13, 18:09 UTC
Jan 17, 2022
Service Disruption Notification (333818)
Resolved - We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.
Jan 17, 10:37 UTC
Update - We are continuing to monitor for any further issues.
Jan 17, 09:30 UTC
Monitoring - Corrective action has been taken to resolve this issue. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after one hour.
Jan 17, 09:25 UTC
Identified - Sierra Wireless have identified the cause of the service disruption and are currently working to resolve the issue.

We will provide further updates as soon as we have additional information.
Jan 17, 09:22 UTC
Investigating - Sierra Wireless is experiencing a disruption with the services listed below. We are still investigating to determine the cause and scope of the impact. No ETR is currently available. We will provide an update as soon as we have additional information.
Jan 17, 09:14 UTC
Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

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