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Our Partner Carrier will be doing an emergency maintenance on its new and old application servers to uniformly distribute traffic for multiple IMSI rangesas part of an initiative to improve network resiliency, efficiency and fallback mechanism with different application servers . This work aligns with our commitment to providing best-in-class services with Semtech.
Impact: As part of our upcoming network optimization & load-balancing activities across multiple application servers, we may expect very minor intermittent connectivity issues lasting for few minutes during the entire planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.
Additional Information: Semtech GNOC engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion. Posted on
May 30, 2026 - 18:42 UTC
Our partner carrier will be conducting maintenance of the IPSEC concentrators on its Backbone Network. This activity is part of their ongoing commitment to enhancing the security, reliability, and overall performance of the services provided to our valued clients. A list of affected services is included below.
Impact: While service interruptions are not expected, brief periods of reduced performance may occur. Affected devices could experience temporary delays or disruptions in data, SMS, and voice services. Efforts have been made to minimize service disruptions, as redundant nodes will manage the traffic.
Additional Information: Semtech GNOC will actively monitor the network throughout the maintenance period. Notifications will be issued both prior to the start and upon completion of the activity. Posted on
May 26, 2026 - 06:44 UTC
Our Partner Carrier will be doing an emergency maintenance on its new and old application servers to uniformly distribute traffic for multiple IMSI ranges as part of an initiative to improve network resiliency, efficiency and fallback mechanism with different application servers . This work aligns with our commitment to providing best-in-class services with Semtech.
Impact: As part of our upcoming network optimization & load-balancing activities across multiple application servers, we may expect very minor intermittent connectivity issues lasting for few minutes during the entire planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.
Additional Information: Semtech GNOC engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion. Posted on
May 31, 2026 - 18:27 UTC
Semtech will be doing maintenance of software upgrade on its routers in Europe Data Center as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.
Impact: During the maintenance window, customers may experience service disruptions in Europe region only. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity briefly.
Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion. Posted on
May 27, 2026 - 14:42 UTC
Our partner carrier will be conducting an emergency maintenance of Software Upgrade activity on its network . This activity is part of their ongoing commitment to enhancing the security, reliability, and overall performance of the services provided to our valued clients. A list of affected services is included below.
Impact: While service interruptions are not expected, brief periods of reduced performance may occur. Affected devices could experience temporary delays or disruptions in data, SMS, and voice services. Efforts have been made to minimize service disruptions, as redundant nodes will manage the traffic.
Additional Information: Semtech GNOC will actively monitor the network throughout the maintenance period. Notifications will be issued both prior to the start and upon completion of the activity. Posted on
May 29, 2026 - 04:26 UTC
Our Partner Carrier will be doing an emergency maintenance on its new and old application servers to uniformly distribute traffic for multiple IMSI ranges as part of an initiative to improve network resiliency, efficiency and fallback mechanism with different application servers . This work aligns with our commitment to providing best-in-class services with Semtech.
Impact: As part of our upcoming network optimization & load-balancing activities across multiple application servers, we may expect very minor intermittent connectivity issues lasting for few minutes during the entire planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.
Additional Information: Semtech GNOC engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion. Posted on
Jun 01, 2026 - 11:04 UTC
Our Partner Carrier will be conducting an emergency maintenance to upgrade its STP infrastructure. This activity is designed to enhance reliability and improve service resiliency provided to our valued customers.
Impact: During the maintenance window, customers may experience service disruptions. Affected devices may experience degradation or interruptions in SMS, Voice, Data services and network connectivity.
Additional Information: The Semtech Global NOC will actively monitor network performance throughout the maintenance window. Notifications will be issued prior to the start of the activity and again upon its successful completion. Posted on
May 29, 2026 - 02:55 UTC
Semtech will be performing a maintenance activity on VPN tunnel migration in NAM as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.
Impact: There could be very minor intermittent data session issues with services during the maintenance window. However, we do not anticipate any large scale prolonged impact on our services.
Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion. Posted on
Jun 01, 2026 - 14:39 UTC
Our partner carrier will be conducting maintenance on both its legacy and new application servers. This activity is aimed at evenly distributing traffic across multiple IMSI ranges, supporting ongoing initiatives to enhance network resiliency, efficiency, and failover capabilities across different application servers. This effort aligns with our commitment to delivering best-in-class services with Semtech.
Impact: As part of this network optimization and load-balancing activity across multiple application servers, there may be minor intermittent connectivity disruptions lasting a few minutes during the maintenance window. Some devices may experience brief, temporary disconnections; however, connectivity is expected to restore automatically without delay.
Additional Information: Semtech GNOC engineers will continuously monitor the network throughout the maintenance period. Notifications will be shared both prior to the commencement of the activity and upon its completion. Posted on
Jun 02, 2026 - 05:46 UTC
Our carrier partner will be conducting a maintenance activity on its Diameter platform within its network. This maintenance is part of their ongoing efforts to enhance network resiliency and efficiency, in line with their commitment to delivering best-in-class services.
Impact: As part of our upcoming network optimization, we may expect very minor intermittent connectivity issues lasting for few minutes during the entire planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.
Additional Information: Semtech GNOC engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion. Posted on
Jun 03, 2026 - 11:29 UTC
Completed -
The scheduled maintenance has been completed.
Jun 3, 14:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 06:00 UTC
Scheduled -
Our Partner Carrier will be doing an emergency maintenance on its new and old application servers to uniformly distribute traffic for multiple IMSI rangesas part of an initiative to improve network resiliency, efficiency and fallback mechanism with different application servers . This work aligns with our commitment to providing best-in-class services with Semtech.
Impact: As part of our upcoming network optimization & load-balancing activities across multiple application servers, we may expect very minor intermittent connectivity issues lasting for few minutes during the entire planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.
Additional Information: Semtech GNOC engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.
May 29, 17:57 UTC
Completed -
The scheduled maintenance has been completed.
Jun 2, 15:02 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 06:01 UTC
Scheduled -
Our Partner Carrier will be doing an emergency maintenance on its new and old application servers to uniformly distribute traffic for multiple IMSI ranges as part of an initiative to improve network resiliency, efficiency and fallback mechanism with different application servers . This work aligns with our commitment to providing best-in-class services with Semtech.
Impact: As part of our upcoming network optimization & load-balancing activities across multiple application servers, we may expect very minor intermittent connectivity issues lasting for few minutes during the entire planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.
Additional Information: Semtech GNOC engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.
May 29, 11:56 UTC
Resolved -
This incident has been resolved.
Jun 2, 12:29 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 2, 11:19 UTC
Update -
We are still investigating the issue. We will provide an update in next 2 hours.
We apologize for any inconvenience caused and appreciate your patience.
Jun 2, 10:17 UTC
Investigating -
Semtech is currently experiencing a service disruption affecting Carrier+ connectivity with AT&T and Rogers Wireless in the North America (NAM) region. As a result, some customers may encounter intermittent network disconnections. Our teams are actively investigating the issue and working to restore full service as quickly as possible.
We apologize for any inconvenience caused and appreciate your patience. We will provide an update in next 2 hours.
Jun 2, 10:11 UTC
Completed -
The scheduled maintenance has been completed.
Jun 1, 14:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 07:00 UTC
Scheduled -
Our Partner Carrier will be doing an emergency maintenance on its new and old application servers to uniformly distribute traffic for multiple IMSI rangesas part of an initiative to improve network resiliency, efficiency and fallback mechanism with different application servers . This work aligns with our commitment to providing best-in-class services with Semtech.
Impact: As part of our upcoming network optimization & load-balancing activities across multiple application servers, we may expect very minor intermittent connectivity issues lasting for few minutes during the entire planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.
Additional Information: Semtech GNOC engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.
May 29, 07:52 UTC
Completed -
The scheduled maintenance has been completed.
May 29, 21:31 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 20:00 UTC
Scheduled -
Our Partner Carrier will be performing emergency maintenance on one of its network nodes on DSC Platform. This work will improve network resiliency and efficiency and align with their commitment to providing best-in-class services.
Impact: Some customers may experience a short traffic interruption and re-establishment during this maintenance activity for Data, Voice & SMS services.
Other Information: The Semtech Global NOC and engineers will be actively monitoring the network during the maintenance activity. Notifications will be sent before and after the completion of the maintenance.
May 29, 19:12 UTC
Resolved -
This incident has been resolved.
May 28, 13:09 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
May 28, 10:40 UTC
Investigating -
Semtech is observing service degradation for Essentials5 SIM in the EU and NAM Region. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway.
Impact: Impacted devices may experience delays in Data, SMS, and Voice Services.
We appreciate your patience in this regard. We will provide the next update within 2 hours.
May 28, 08:42 UTC
Completed -
The scheduled maintenance has been completed.
May 28, 10:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 06:01 UTC
Update -
Our partner carrier has rescheduled the Maintenance on ORS GEO REDUNDANT PLATFORM as per the updated schedule below: Date: 28 May 2026 Start Time: 06:00 UTC End Time: 10:00 UTC
May 20, 11:27 UTC
Scheduled -
Our Partner Carrier will be conducting an emergency maintenance to update its geo-redundant roaming network infrastructure. This activity is designed to enhance reliability and improve service resiliency provided to our valued customers.
Impact: During the maintenance window, customers may experience service disruptions. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity.
Additional Information: The Semtech Global NOC will actively monitor network performance throughout the maintenance window. Notifications will be issued prior to the start of the activity and again upon its successful completion.
May 14, 12:49 UTC
Completed -
The scheduled maintenance has been completed.
May 28, 07:05 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 04:00 UTC
Scheduled -
Our Partner Carrier will be doing a maintenance on its network infrastructure as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.
Impact: As part of our upcoming network optimization activities, there may be very minor intermittent connectivity issues during the planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.
Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.
May 19, 08:54 UTC
Completed -
The scheduled maintenance has been completed.
May 27, 13:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 05:00 UTC
Scheduled -
Our Partner Carrier will be conducting emergency maintenance on DSC Platform. This activity is designed to enhance reliability and improve service resiliency provided to our valued customers.
Impact: During the maintenance window, customers may experience service disruptions. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity.
Additional Information: The Semtech Global NOC will actively monitor network performance throughout the maintenance window. Notifications will be issued prior to the start of the activity and again upon its successful completion.
May 19, 17:43 UTC
Completed -
Our Partner Carrier has cancelled Maintenance on Infrastructure activity.
May 27, 08:28 UTC
Scheduled -
Our Partner Carrier will be doing a hardware upgrade on infrastructure as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.
Impact: As part of our upcoming network optimization activities, there may be very minor intermittent connectivity issues during the planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.
Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.
May 26, 15:18 UTC
Completed -
This notice is to inform you that scheduled maintenance has been cancelled.
A new notice will be published if this maintenance is rescheduled for a later date.
May 25, 18:02 UTC
Scheduled -
Our partner carrier will be conducting maintenance of the IPSEC concentrators on its Backbone Network. This activity is part of their ongoing commitment to enhancing the security, reliability, and overall performance of the services provided to our valued clients. A list of affected services is included below.
Impact: While service interruptions are not expected, brief periods of reduced performance may occur. Affected devices could experience temporary delays or disruptions in data, SMS, and voice services. Efforts have been made to minimize service disruptions, as redundant nodes will manage the traffic.
Additional Information: Semtech GNOC will actively monitor the network throughout the maintenance period. Notifications will be issued both prior to the start and upon completion of the activity.
May 18, 04:39 UTC
Completed -
The scheduled maintenance has been completed.
May 25, 13:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 05:00 UTC
Scheduled -
Our Partner Carrier will be conducting emergency maintenance on DSC Platform. This activity is designed to enhance reliability and improve service resiliency provided to our valued customers.
Impact: During the maintenance window, customers may experience service disruptions. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity.
Additional Information: The Semtech Global NOC will actively monitor network performance throughout the maintenance window. Notifications will be issued prior to the start of the activity and again upon its successful completion.
May 19, 17:38 UTC
Resolved -
This incident has been resolved.
May 21, 20:21 UTC
Monitoring -
Our partner carrier has restored service, and our engineers are monitoring it to ensure stability. If no further impacts are observed during our monitoring period, we will consider this resolved.
May 21, 18:55 UTC
Update -
Semtech is currently experiencing service degradation affecting Essentials3 SIM subscriptions in the EU and NAM regions. Devices operating in these regions may experience difficulties establishing new data sessions. The issue has been reported to our partner carrier, and an investigation is underway to determine the scope and root cause. Impact: Impacted devices may experience delays in establishing Data services. We will provide further updates in 90 minutes.
May 21, 17:21 UTC
Investigating -
Our monitoring systems have detected possible service disturbances to Essentials3 SIM subscriptions. Engineers are actively investigating.
We will provide additional details in 15 minutes.
May 21, 16:58 UTC
Completed -
The scheduled maintenance has been completed.
May 21, 08:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 06:00 UTC
Scheduled -
Our carrier partner will be conducting a maintenance activity on its Diameter platform within its network. This maintenance is part of their ongoing efforts to enhance network resiliency and efficiency, in line with their commitment to delivering best-in-class services. Impact: During the maintenance window, some customers may experience service interruptions. Affected services may include SMS, Voice and Data. Additional Information: Our Global Network Operations Center (GNOC) will actively monitor the network throughout the maintenance period. Notifications will be issued both prior to the start and upon completion of the activity.
May 13, 16:57 UTC
Completed -
The scheduled maintenance has been completed.
May 20, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 05:03 UTC
Scheduled -
Our Partner Carrier will perform maintenance on their Kernel and GTPProxy tuning as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.
Impact: As part of our upcoming maintenance activity, there may be very minor intermittent data connectivity issues during the planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.
Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.
May 13, 12:18 UTC