All Systems Operational
Octave Operational
Platform API ? Operational
User Interface ? Operational
Device Provisioning ? Operational
Cellular Connectivity ? Operational
External Connectors ? Operational
AirVantage Operational
UI (EU) ? Operational
API (EU) ? Operational
Device Front End (EU) ? Operational
Data Push (EU) ? Operational
UI (NA) ? Operational
API (NA) ? Operational
Device Front End (NA) ? Operational
Data Push (NA) ? Operational
SW Advanced Operational
Data (NA) ? Operational
Data (EU) ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
SW Essentials1 Operational
Data ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
SW Essentials2 Operational
Data ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
SW Essentials3 Operational
Data (NA) ? Operational
Data (EU) ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
SW Essentials4 Operational
Data ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
Enhanced Carrier Connectivity (NAM) / MSO Operational
UI Operational
API Operational
Data Push Operational
AT&T - Data ? Operational
AT&T - SMS ? Operational
AT&T - Voice ? Operational
Verizon - Data ? Operational
Verizon - SMS ? Operational
Verizon - Voice ? Operational
Jasper - Data Operational
Jasper - SMS Operational
Rogers - Data Operational
Rogers - SMS Operational
Sprint - Data ? Operational
Sprint - SMS ? Operational
Sprint - Voice ? Operational
T Mobile - Data Operational
T Mobile - SMS ? Operational
T Mobile - Voice ? Operational
MES - SMS ? Operational
Telenor - Data Operational
Telenor - SMS Operational
Xpress (2G Airadigm) - Data Operational
Xpress (2G Airadigm) - SMS Operational
Maingate Operational
Maingate Manager ? Operational
DNA (Finnish SIMs) - Data ? Operational
DNA (Finnish SIMs) - SMS ? Operational
DNA (Finnish SIMs) - Voice ? Operational
DNA (Finnish SIMs) - CSD ? Operational
Netcom (Norwegian SIMs) - Data ? Operational
Netcom (Norwegian SIMs) - SMS ? Operational
Netcom (Norwegian SIMs) - Voice ? Operational
Netcom (Norwegian SIMs) - CSD ? Operational
SW (French SIMs) - Data ? Operational
SW (French SIMs) - SMS ? Operational
SW (French SIMs) - Voice ? Operational
Telia (Swedish SIMs) - Data ? Operational
Telia (Swedish SIMs) - SMS ? Operational
Telia (Swedish SIMs) - Voice ? Operational
Telia (Swedish SIMs) - CSD ? Operational
Communication Server GSM Data ? Operational
Communication Server Dialog ? Operational
IP Connect CSD ? Operational
MVR (Managed VPN Router) ? Operational
SMS Connect ? Operational
Virtual Modem ? Operational
Communication Server Broadcast ? Operational
Email2SMS ? Operational
iGate 3.0 ? Operational
iGate MMS ? Operational
iGate SMS ? Operational
iSMSC ? Operational
ALMS Operational
UI ? Operational
API ? Operational
Device Front end ? Operational
VPN Concentrators ? Operational
Reporting (ARA) ? Operational
Managed Connectivity Services Operational
Devices ? Operational
iMaestro Platform ? Operational
Connectivity ? Operational
AirLink Mobility Manager Operational
AMM02 Operational
AMM03 Operational
AMM04 Operational
AMM05 Operational
AMM06 Operational
AMM07 Operational
AMM08 Operational
AMM09 Operational
AMM10 Operational
AMM50 Operational
AMM51 Operational
AMM52 Operational
AMM81 Operational
AMM82 Operational
AMM84 Operational
AMM85 Operational
AMM86 Operational
AMM87 Operational
AMM88 Operational
AMM89 Operational
AMM90 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
This notice is to inform you that we will be performing scheduled maintenance that may affect the services listed below.

Impact:
During the execution of the scheduled activity, there may be a a short delay in data ingestion.

Other Information:
A message will be sent before and upon completion of the maintenance.
Posted on Sep 28, 13:34 UTC
Past Incidents
Sep 29, 2021

No incidents reported today.

Sep 28, 2021

No incidents reported.

Sep 27, 2021

No incidents reported.

Sep 26, 2021

No incidents reported.

Sep 25, 2021

No incidents reported.

Sep 24, 2021

No incidents reported.

Sep 23, 2021

No incidents reported.

Sep 22, 2021
Resolved - We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.

Note: This incident affected new User Interface login attempts. Customers logged into the User Interface during this incident would have been unaffected.
Sep 22, 16:10 UTC
Monitoring - Corrective action has been taken to resolve this issue. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after one hour.
Sep 22, 15:01 UTC
Investigating - Sierra Wireless is experiencing a disruption with the services listed below. We are still investigating to determine the cause and scope of the impact. No ETR is currently available. We will provide an update as soon as we have additional information.
Sep 22, 14:20 UTC
Sep 21, 2021
Completed - The scheduled maintenance has been completed.
Sep 21, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 08:00 UTC
Scheduled - This notice is to inform you that as part of the Sierra Wireless Disaster Recovery Plan (DRP), we will be conducting an MVNO network stress test to assess network resiliency and ensure network redundancy. No impact is expected, but due to the nature of this activity, we want to keep our customers informed.

The Business Continuity Management test will be conducted in a controlled manner and teams will be on high alert throughout the duration of the scheduled timeframe. As always, customers will be updated through StatusPage upon the start and completion of this activity.
Sep 14, 19:11 UTC
Completed - The scheduled maintenance has been completed.
Sep 21, 06:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 04:01 UTC
Scheduled - This notice is to inform you that our Partner Carrier will be performing an emergency maintenance that may affect the service listed below.

Impact:
During the execution of the scheduled activity, Customers may experience a brief interruption in data connectivity. Services should recover on their own. No action is required from customers.

Other Information:
We apologize for the short notice and any inconvenience this may cause. The Global NOC and Sierra Wireless Engineers will be on high alert during this time period.
Sep 20, 18:00 UTC
Completed - The scheduled maintenance has been completed.
Sep 21, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 22:01 UTC
Scheduled - This notice is to inform you that our partner carrier will perform a maintenance activity that may affect the services listed below.

Impact:
Some devices may experience temporary loss of connectivity during the activity window. No action is required from customers.
Sep 16, 13:29 UTC
Sep 20, 2021
Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.