All Systems Operational

AirVantage Operational
UI (EU) Operational
API (EU) Operational
Device Front End (EU) Operational
Data Push (EU) Operational
UI (NA) Operational
API (NA) Operational
Device Front End (NA) Operational
Data Push (NA) Operational
UI (CAD) Operational
API (CAD) Operational
Device Front End (CAD) Operational
Data Push (CAD) Operational
UI (AU) Operational
API (AU) Operational
Device Front End (AU) Operational
Data Push (AU) Operational
SW Advanced Operational
Data (NA) Operational
Data (EU) Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials1 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials2 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials3 Operational
Data (NA) Operational
Data (EU) Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials4 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials5 Operational
Network Connectivity Operational
Data Operational
SMS Operational
USSD Operational
Voice Operational
VoLTE Operational
Enhanced Carrier Connectivity (NAM) / MSO Operational
UI Operational
API Operational
Data Push Operational
AT&T - Data Operational
AT&T - SMS Operational
AT&T - Voice Operational
Verizon - Data Operational
Verizon - SMS Operational
Verizon - Voice Operational
Jasper - Data Operational
Jasper - SMS Operational
Rogers - Data Operational
Rogers - SMS Operational
Sprint - Data Operational
Sprint - SMS Operational
Sprint - Voice Operational
T Mobile - Data Operational
T Mobile - SMS Operational
T Mobile - Voice Operational
MES - SMS Operational
Telenor - Data Operational
Telenor - SMS Operational
Xpress (2G Airadigm) - Data Operational
Xpress (2G Airadigm) - SMS Operational
Maingate Operational
Maingate Manager Operational
DNA (Finnish SIMs) - Data Operational
DNA (Finnish SIMs) - SMS Operational
DNA (Finnish SIMs) - Voice Operational
DNA (Finnish SIMs) - CSD Operational
SW (French SIMs) - Data Operational
SW (French SIMs) - SMS Operational
SW (French SIMs) - Voice Operational
Telia (Swedish SIMs) - Data Operational
Telia (Swedish SIMs) - SMS Operational
Telia (Swedish SIMs) - Voice Operational
Telia (Swedish SIMs) - CSD Operational
Communication Server GSM Data Operational
Communication Server Dialog Operational
IP Connect CSD Operational
MVR (Managed VPN Router) Operational
SMS Connect Operational
Virtual Modem Operational
Communication Server Broadcast Operational
Email2SMS Operational
iGate 3.0 Operational
iGate MMS Operational
iGate SMS Operational
iSMSC Operational
ALMS Operational
UI Operational
API Operational
Device Front end Operational
VPN Concentrators Operational
Reporting (AMR) Operational
Semtech Smart Connectivity (OOBM - GLOBAL) Operational
Semtech Carrier + Services (OOBM - NA) Operational
Broadband Access Operational
Devices Operational
iMaestro Platform Operational
Connectivity Operational
AirLink Mobility Manager Operational
AMM02 Operational
AMM03 Operational
AMM04 Operational
AMM05 Operational
AMM06 Operational
AMM07 Operational
AMM08 Operational
AMM09 Operational
AMM10 Operational
AMM11 Operational
AMM50 Operational
AMM52 Operational
AMM81 Operational
AMM82 Operational
AMM84 Operational
AMM86 Operational
AMM87 Operational
AMM88 Operational
AMM89 Operational
AMM90 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Emergency Partner Carrier Maintenance on Application Servers (GNOC-12312) Jun 4, 2026 06:00-16:00 UTC

Our Partner Carrier will be doing an emergency maintenance on its new and old application servers to uniformly distribute traffic for multiple IMSI rangesas part of an initiative to improve network resiliency, efficiency and fallback mechanism with different application servers . This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: As part of our upcoming network optimization & load-balancing activities across multiple application servers, we may expect very minor intermittent connectivity issues lasting for few minutes during the entire planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.

Additional Information: Semtech GNOC engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.

Posted on May 30, 2026 - 18:42 UTC

Partner Carrier maintenance on Backbone Network (GNOC-12287) Jun 7, 2026 22:00 - Jun 8, 2026 02:00 UTC

Our partner carrier will be conducting maintenance of the IPSEC concentrators on its Backbone Network. This activity is part of their ongoing commitment to enhancing the security, reliability, and overall performance of the services provided to our valued clients. A list of affected services is included below.

Impact: While service interruptions are not expected, brief periods of reduced performance may occur. Affected devices could experience temporary delays or disruptions in data, SMS, and voice services. Efforts have been made to minimize service disruptions, as redundant nodes will manage the traffic.

Additional Information: Semtech GNOC will actively monitor the network throughout the maintenance period. Notifications will be issued both prior to the start and upon completion of the activity.

Posted on May 26, 2026 - 06:44 UTC

Emergency Partner Carrier Maintenance on Application Servers (GNOC-12258) Jun 8, 2026 07:00-14:00 UTC

Our Partner Carrier will be doing an emergency maintenance on its new and old application servers to uniformly distribute traffic for multiple IMSI ranges as part of an initiative to improve network resiliency, efficiency and fallback mechanism with different application servers . This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: As part of our upcoming network optimization & load-balancing activities across multiple application servers, we may expect very minor intermittent connectivity issues lasting for few minutes during the entire planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.

Additional Information: Semtech GNOC engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.

Posted on May 31, 2026 - 18:27 UTC

Semtech Planned Activity – Software upgrade on Router Infrastructure in Europe Data Center (GNOC-12278) Jun 8, 2026 18:00-23:00 UTC

Semtech will be doing maintenance of software upgrade on its routers in Europe Data Center as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: During the maintenance window, customers may experience service disruptions in Europe region only. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity briefly.

Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.

Posted on May 27, 2026 - 14:42 UTC

Partner Carrier Activity – Software Upgrade (GNOC-12315) Jun 9, 2026 00:00-04:00 UTC

Our partner carrier will be conducting an emergency maintenance of Software Upgrade activity on its network . This activity is part of their ongoing commitment to enhancing the security, reliability, and overall performance of the services provided to our valued clients. A list of affected services is included below.

Impact: While service interruptions are not expected, brief periods of reduced performance may occur. Affected devices could experience temporary delays or disruptions in data, SMS, and voice services. Efforts have been made to minimize service disruptions, as redundant nodes will manage the traffic.

Additional Information: Semtech GNOC will actively monitor the network throughout the maintenance period. Notifications will be issued both prior to the start and upon completion of the activity.

Posted on May 29, 2026 - 04:26 UTC

Emergency Partner Carrier Maintenance on Application Servers (GNOC-12259) Jun 9, 2026 06:00-15:00 UTC

Our Partner Carrier will be doing an emergency maintenance on its new and old application servers to uniformly distribute traffic for multiple IMSI ranges as part of an initiative to improve network resiliency, efficiency and fallback mechanism with different application servers . This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: As part of our upcoming network optimization & load-balancing activities across multiple application servers, we may expect very minor intermittent connectivity issues lasting for few minutes during the entire planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.

Additional Information: Semtech GNOC engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.

Posted on Jun 01, 2026 - 11:04 UTC

Partner Carrier Maintenance on STP Platform (GNOC-12311) Jun 9, 2026 20:00 - Jun 10, 2026 06:00 UTC

Our Partner Carrier will be conducting an emergency maintenance to upgrade its STP infrastructure. This activity is designed to enhance reliability and improve service resiliency provided to our valued customers.

Impact: During the maintenance window, customers may experience service disruptions. Affected devices may experience degradation or interruptions in SMS, Voice, Data services and network connectivity.

Additional Information: The Semtech Global NOC will actively monitor network performance throughout the maintenance window. Notifications will be issued prior to the start of the activity and again upon its successful completion.

Posted on May 29, 2026 - 02:55 UTC

Semtech Planned Maintenance on VPN Tunnel Migration in NAM (GNOC-12318) Jun 10, 2026 03:00-07:00 UTC

Semtech will be performing a maintenance activity on VPN tunnel migration in NAM as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: There could be very minor intermittent data session issues with services during the maintenance window. However, we do not anticipate any large scale prolonged impact on our services.

Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.

Posted on Jun 01, 2026 - 14:39 UTC

Partner Carrier Performing Maintenance on Application Servers (GNOC-12260) Jun 10, 2026 06:00-14:00 UTC

Our partner carrier will be conducting maintenance on both its legacy and new application servers. This activity is aimed at evenly distributing traffic across multiple IMSI ranges, supporting ongoing initiatives to enhance network resiliency, efficiency, and failover capabilities across different application servers. This effort aligns with our commitment to delivering best-in-class services with Semtech.

Impact: As part of this network optimization and load-balancing activity across multiple application servers, there may be minor intermittent connectivity disruptions lasting a few minutes during the maintenance window. Some devices may experience brief, temporary disconnections; however, connectivity is expected to restore automatically without delay.

Additional Information: Semtech GNOC engineers will continuously monitor the network throughout the maintenance period. Notifications will be shared both prior to the commencement of the activity and upon its completion.

Posted on Jun 02, 2026 - 05:46 UTC

Partner Carrier Planned Activity on Diameter Platform (GNOC-12323) Jun 11, 2026 06:00-15:00 UTC

Our carrier partner will be conducting a maintenance activity on its Diameter platform within its network. This maintenance is part of their ongoing efforts to enhance network resiliency and efficiency, in line with their commitment to delivering best-in-class services.

Impact:
As part of our upcoming network optimization, we may expect very minor intermittent connectivity issues lasting for few minutes during the entire planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.

Additional Information:
Semtech GNOC engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.

Posted on Jun 03, 2026 - 11:29 UTC
Jun 3, 2026
Completed - The scheduled maintenance has been completed.
Jun 3, 14:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 06:00 UTC
Scheduled - Our Partner Carrier will be doing an emergency maintenance on its new and old application servers to uniformly distribute traffic for multiple IMSI rangesas part of an initiative to improve network resiliency, efficiency and fallback mechanism with different application servers . This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: As part of our upcoming network optimization & load-balancing activities across multiple application servers, we may expect very minor intermittent connectivity issues lasting for few minutes during the entire planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.

Additional Information: Semtech GNOC engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.

May 29, 17:57 UTC
Jun 2, 2026
Completed - The scheduled maintenance has been completed.
Jun 2, 15:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 06:01 UTC
Scheduled - Our Partner Carrier will be doing an emergency maintenance on its new and old application servers to uniformly distribute traffic for multiple IMSI ranges as part of an initiative to improve network resiliency, efficiency and fallback mechanism with different application servers . This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: As part of our upcoming network optimization & load-balancing activities across multiple application servers, we may expect very minor intermittent connectivity issues lasting for few minutes during the entire planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.

Additional Information: Semtech GNOC engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.

May 29, 11:56 UTC
Resolved - This incident has been resolved.
Jun 2, 12:29 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 2, 11:19 UTC
Update - We are still investigating the issue. We will provide an update in next 2 hours.

We apologize for any inconvenience caused and appreciate your patience.

Jun 2, 10:17 UTC
Investigating - Semtech is currently experiencing a service disruption affecting Carrier+ connectivity with AT&T and Rogers Wireless in the North America (NAM) region. As a result, some customers may encounter intermittent network disconnections. Our teams are actively investigating the issue and working to restore full service as quickly as possible.

We apologize for any inconvenience caused and appreciate your patience. We will provide an update in next 2 hours.

Jun 2, 10:11 UTC
Jun 1, 2026
Completed - The scheduled maintenance has been completed.
Jun 1, 14:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 07:00 UTC
Scheduled - Our Partner Carrier will be doing an emergency maintenance on its new and old application servers to uniformly distribute traffic for multiple IMSI rangesas part of an initiative to improve network resiliency, efficiency and fallback mechanism with different application servers . This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: As part of our upcoming network optimization & load-balancing activities across multiple application servers, we may expect very minor intermittent connectivity issues lasting for few minutes during the entire planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.

Additional Information: Semtech GNOC engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.

May 29, 07:52 UTC
May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026
Completed - The scheduled maintenance has been completed.
May 29, 21:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 20:00 UTC
Scheduled - Our Partner Carrier will be performing emergency maintenance on one of its network nodes on DSC Platform. This work will improve network resiliency and efficiency and align with their commitment to providing best-in-class services.

Impact: Some customers may experience a short traffic interruption and re-establishment during this maintenance activity for Data, Voice & SMS services.

Other Information: The Semtech Global NOC and engineers will be actively monitoring the network during the maintenance activity. Notifications will be sent before and after the completion of the maintenance.

May 29, 19:12 UTC
May 28, 2026
Resolved - This incident has been resolved.
May 28, 13:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 28, 10:40 UTC
Investigating - Semtech is observing service degradation for Essentials5 SIM in the EU and NAM Region. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway.

Impact:
Impacted devices may experience delays in Data, SMS, and Voice Services.

We appreciate your patience in this regard. We will provide the next update within 2 hours.

May 28, 08:42 UTC
Completed - The scheduled maintenance has been completed.
May 28, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 06:01 UTC
Update - Our partner carrier has rescheduled the Maintenance on ORS GEO REDUNDANT PLATFORM as per the updated schedule below:
Date: 28 May 2026
Start Time: 06:00 UTC
End Time: 10:00 UTC

May 20, 11:27 UTC
Scheduled - Our Partner Carrier will be conducting an emergency maintenance to update its geo-redundant roaming network infrastructure. This activity is designed to enhance reliability and improve service resiliency provided to our valued customers.

Impact: During the maintenance window, customers may experience service disruptions. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity.

Additional Information: The Semtech Global NOC will actively monitor network performance throughout the maintenance window. Notifications will be issued prior to the start of the activity and again upon its successful completion.

May 14, 12:49 UTC
Completed - The scheduled maintenance has been completed.
May 28, 07:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 04:00 UTC
Scheduled - Our Partner Carrier will be doing a maintenance on its network infrastructure as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: As part of our upcoming network optimization activities, there may be very minor intermittent connectivity issues during the planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.

Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.

May 19, 08:54 UTC
May 27, 2026
Completed - The scheduled maintenance has been completed.
May 27, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 05:00 UTC
Scheduled - Our Partner Carrier will be conducting emergency maintenance on DSC Platform. This activity is designed to enhance reliability and improve service resiliency provided to our valued customers.

Impact: During the maintenance window, customers may experience service disruptions. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity.

Additional Information: The Semtech Global NOC will actively monitor network performance throughout the maintenance window. Notifications will be issued prior to the start of the activity and again upon its successful completion.

May 19, 17:43 UTC
Completed - Our Partner Carrier has cancelled Maintenance on Infrastructure activity.
May 27, 08:28 UTC
Scheduled - Our Partner Carrier will be doing a hardware upgrade on infrastructure as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: As part of our upcoming network optimization activities, there may be very minor intermittent connectivity issues during the planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.

Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.

May 26, 15:18 UTC
May 26, 2026

No incidents reported.

May 25, 2026
Completed - This notice is to inform you that scheduled maintenance has been cancelled.

A new notice will be published if this maintenance is rescheduled for a later date.

May 25, 18:02 UTC
Scheduled - Our partner carrier will be conducting maintenance of the IPSEC concentrators on its Backbone Network. This activity is part of their ongoing commitment to enhancing the security, reliability, and overall performance of the services provided to our valued clients. A list of affected services is included below.

Impact: While service interruptions are not expected, brief periods of reduced performance may occur. Affected devices could experience temporary delays or disruptions in data, SMS, and voice services. Efforts have been made to minimize service disruptions, as redundant nodes will manage the traffic.

Additional Information: Semtech GNOC will actively monitor the network throughout the maintenance period. Notifications will be issued both prior to the start and upon completion of the activity.

May 18, 04:39 UTC
Completed - The scheduled maintenance has been completed.
May 25, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 05:00 UTC
Scheduled - Our Partner Carrier will be conducting emergency maintenance on DSC Platform. This activity is designed to enhance reliability and improve service resiliency provided to our valued customers.

Impact: During the maintenance window, customers may experience service disruptions. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity.

Additional Information: The Semtech Global NOC will actively monitor network performance throughout the maintenance window. Notifications will be issued prior to the start of the activity and again upon its successful completion.

May 19, 17:38 UTC
May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026
Resolved - This incident has been resolved.
May 21, 20:21 UTC
Monitoring - Our partner carrier has restored service, and our engineers are monitoring it to ensure stability. If no further impacts are observed during our monitoring period, we will consider this resolved.
May 21, 18:55 UTC
Update - Semtech is currently experiencing service degradation affecting Essentials3 SIM subscriptions in the EU and NAM regions. Devices operating in these regions may experience difficulties establishing new data sessions. The issue has been reported to our partner carrier, and an investigation is underway to determine the scope and root cause. Impact: Impacted devices may experience delays in establishing Data services. We will provide further updates in 90 minutes.
May 21, 17:21 UTC
Investigating - Our monitoring systems have detected possible service disturbances to Essentials3 SIM subscriptions. Engineers are actively investigating.

We will provide additional details in 15 minutes.

May 21, 16:58 UTC
Completed - The scheduled maintenance has been completed.
May 21, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 06:00 UTC
Scheduled - Our carrier partner will be conducting a maintenance activity on its Diameter platform within its network. This maintenance is part of their ongoing efforts to enhance network resiliency and efficiency, in line with their commitment to delivering best-in-class services.
Impact: During the maintenance window, some customers may experience service interruptions. Affected services may include SMS, Voice and Data.
Additional Information: Our Global Network Operations Center (GNOC) will actively monitor the network throughout the maintenance period. Notifications will be issued both prior to the start and upon completion of the activity.

May 13, 16:57 UTC
May 20, 2026
Completed - The scheduled maintenance has been completed.
May 20, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 05:03 UTC
Scheduled - Our Partner Carrier will perform maintenance on their Kernel and GTPProxy tuning as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: As part of our upcoming maintenance activity, there may be very minor intermittent data connectivity issues during the planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.

Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.

May 13, 12:18 UTC