Our partner carrier will be conducting an emergency maintenance of Software Upgrade activity on its network . This activity is part of their ongoing commitment to enhancing the security, reliability, and overall performance of the services provided to our valued clients. A list of affected services is included below.
Impact: While service interruptions are not expected, brief periods of reduced performance may occur. Affected devices could experience temporary delays or disruptions in data, SMS, and voice services. Efforts have been made to minimize service disruptions, as redundant nodes will manage the traffic.
Additional Information: Semtech GNOC will actively monitor the network throughout the maintenance period. Notifications will be issued both prior to the start and upon completion of the activity. Posted on
May 09, 2026 - 05:56 UTC
Our Partner Carrier will be doing a emergency maintenance on its network infrastructure as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.
Impact: As part of our upcoming network optimization activities, there may be very minor intermittent connectivity issues during the planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.
Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion. Posted on
May 15, 2026 - 15:32 UTC
Our Partner Carrier will be conducting maintenance to update its geo-redundant roaming network infrastructure. This activity is designed to enhance reliability and improve service resiliency provided to our valued customers.
Impact: During the maintenance window, customers may experience service disruptions. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity.
Additional Information: The Semtech Global NOC will actively monitor network performance throughout the maintenance window. Notifications will be issued prior to the start of the activity and again upon its successful completion. Posted on
May 13, 2026 - 08:52 UTC
Our Partner Carrier will be conducting maintenance to update its geo-redundant roaming network infrastructure. This activity is designed to enhance reliability and improve service resiliency provided to our valued customers.
Impact: During the maintenance window, customers may experience service disruptions. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity.
Additional Information: The Semtech Global NOC will actively monitor network performance throughout the maintenance window. Notifications will be issued prior to the start of the activity and again upon its successful completion. Posted on
May 13, 2026 - 09:17 UTC
Our Partner Carrier will perform maintenance on their Kernel and GTPProxy tuning as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.
Impact: As part of our upcoming maintenance activity, there may be very minor intermittent data connectivity issues during the planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.
Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion. Posted on
May 13, 2026 - 12:18 UTC
Our Partner Carrier will be conducting an emergency maintenance to update its geo-redundant roaming network infrastructure. This activity is designed to enhance reliability and improve service resiliency provided to our valued customers.
Impact: During the maintenance window, customers may experience service disruptions. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity.
Additional Information: The Semtech Global NOC will actively monitor network performance throughout the maintenance window. Notifications will be issued prior to the start of the activity and again upon its successful completion. Posted on
May 14, 2026 - 12:49 UTC
Our carrier partner will be conducting a maintenance activity on its Diameter platform within its network. This maintenance is part of their ongoing efforts to enhance network resiliency and efficiency, in line with their commitment to delivering best-in-class services. Impact: During the maintenance window, some customers may experience service interruptions. Affected services may include SMS, Voice and Data. Additional Information: Our Global Network Operations Center (GNOC) will actively monitor the network throughout the maintenance period. Notifications will be issued both prior to the start and upon completion of the activity. Posted on
May 13, 2026 - 16:57 UTC
Completed -
The scheduled maintenance has been completed.
May 11, 22:43 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 18:02 UTC
Scheduled -
Semtech will be doing maintenance of software upgrade on its routers in Europe Data Center as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.
Impact: During the maintenance window, customers may experience service disruptions in Europe region only. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity briefly.
Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.
Apr 30, 02:31 UTC
Completed -
The scheduled maintenance has been completed.
May 6, 05:59 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 02:01 UTC
Update -
The Planned maintenance has been scheduled to new dates:
Start time - May 06, 2026, 2:00 AM UTC End time - May 06, 2026, 6:00 AM UTC
Sorry for the inconvenience caused.
Apr 17, 16:20 UTC
Scheduled -
Semtech will be doing maintenance on its routers in NAM Lithia Springs and Madison Data Centers as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.
Impact: There could be very minor intermittent issues with data services during the maintenance window. However, we do not anticipate any large scale prolonged impact on our services.
Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.
Apr 16, 08:44 UTC
Completed -
The scheduled maintenance has been completed.
May 5, 22:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 17:00 UTC
Scheduled -
Our Partner Carrier will be performing a swap of old router with the new router. This work will improve network resiliency, efficiency and aligns with their commitment to providing best-in-class services.
Impact: There will be some disturbance in the data services however the backup router will handle the traffic.
Additional Information: The Semtech engineers will be actively monitoring the network during the maintenance activity. Notification will be sent before and after completion of the maintenance.
Apr 25, 06:30 UTC
Completed -
This notice is to inform you that scheduled maintenance on infrastructure as part of an initiative to improve network resiliency and efficiency has been canceled.
A new notice will be published if this maintenance is rescheduled for a later date.
May 5, 00:57 UTC
Scheduled -
Our Partner Carrier will be doing a Hardware upgrade on infrastructure as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.
Impact: As part of our upcoming network optimization activities, there may be very minor intermittent connectivity issues during the planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.
Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.
Apr 17, 11:14 UTC