All Systems Operational

AirVantage Operational
UI (EU) Operational
API (EU) Operational
Device Front End (EU) Operational
Data Push (EU) Operational
UI (NA) Operational
API (NA) Operational
Device Front End (NA) Operational
Data Push (NA) Operational
UI (CAD) Operational
API (CAD) Operational
Device Front End (CAD) Operational
Data Push (CAD) Operational
UI (AU) Operational
API (AU) Operational
Device Front End (AU) Operational
Data Push (AU) Operational
SW Advanced Operational
Data (NA) Operational
Data (EU) Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials1 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials2 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials3 Operational
Data (NA) Operational
Data (EU) Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials4 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials5 Operational
Network Connectivity Operational
Data Operational
SMS Operational
USSD Operational
Voice Operational
VoLTE Operational
Enhanced Carrier Connectivity (NAM) / MSO Operational
UI Operational
API Operational
Data Push Operational
AT&T - Data Operational
AT&T - SMS Operational
AT&T - Voice Operational
Verizon - Data Operational
Verizon - SMS Operational
Verizon - Voice Operational
Jasper - Data Operational
Jasper - SMS Operational
Rogers - Data Operational
Rogers - SMS Operational
Sprint - Data Operational
Sprint - SMS Operational
Sprint - Voice Operational
T Mobile - Data Operational
T Mobile - SMS Operational
T Mobile - Voice Operational
MES - SMS Operational
Telenor - Data Operational
Telenor - SMS Operational
Xpress (2G Airadigm) - Data Operational
Xpress (2G Airadigm) - SMS Operational
Maingate Operational
Maingate Manager Operational
DNA (Finnish SIMs) - Data Operational
DNA (Finnish SIMs) - SMS Operational
DNA (Finnish SIMs) - Voice Operational
DNA (Finnish SIMs) - CSD Operational
SW (French SIMs) - Data Operational
SW (French SIMs) - SMS Operational
SW (French SIMs) - Voice Operational
Telia (Swedish SIMs) - Data Operational
Telia (Swedish SIMs) - SMS Operational
Telia (Swedish SIMs) - Voice Operational
Telia (Swedish SIMs) - CSD Operational
Communication Server GSM Data Operational
Communication Server Dialog Operational
IP Connect CSD Operational
MVR (Managed VPN Router) Operational
SMS Connect Operational
Virtual Modem Operational
Communication Server Broadcast Operational
Email2SMS Operational
iGate 3.0 Operational
iGate MMS Operational
iGate SMS Operational
iSMSC Operational
ALMS Operational
UI Operational
API Operational
Device Front end Operational
VPN Concentrators Operational
Reporting (AMR) Operational
Semtech Smart Connectivity (OOBM - GLOBAL) Operational
Semtech Carrier + Services (OOBM - NA) Operational
Broadband Access Operational
Devices Operational
iMaestro Platform Operational
Connectivity Operational
AirLink Mobility Manager Operational
AMM02 Operational
AMM03 Operational
AMM04 Operational
AMM05 Operational
AMM06 Operational
AMM07 Operational
AMM08 Operational
AMM09 Operational
AMM10 Operational
AMM11 Operational
AMM50 Operational
AMM52 Operational
AMM81 Operational
AMM82 Operational
AMM84 Operational
AMM86 Operational
AMM87 Operational
AMM88 Operational
AMM89 Operational
AMM90 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Semtech Planned Activity – AMM05 Upgrade to version 2.18 (GNOC-10940) Feb 4, 2026 04:30-12:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM05 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the

Posted on Jan 23, 2026 - 06:43 UTC

Semtech Planned Activity – AMM84 Upgrade to version 2.18 Re-Release (API Key Support) (GNOC-10928) Feb 5, 2026 04:30-12:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM84 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Posted on Jan 21, 2026 - 20:48 UTC

Semtech Planned Activity – AMM81 Upgrade to version 2.18 Re-Release (API Key Support) (GNOC-10926) Feb 5, 2026 04:30-12:30 UTC

Update - This maintenance will be postponed to the following date.
Start time: 2026-02-05 04:30 UTC
End time: 2026-02-05 12:30 UTC
The purpose and impact remains unchanged.

Feb 02, 2026 - 04:54 UTC
Update - This maintenance will be postponed to the following date.
Start time: 2026-02-05 04:30 UTC
End time: 2026-02-05 12:30 UTC
The purpose and impact remains unchanged.

Feb 02, 2026 - 04:53 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM81 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Jan 21, 2026 - 20:32 UTC

Semtech Planned Activity – AMM90 Upgrade to version 2.18 Re-Release (API Key Support) (GNOC-10927) Feb 9, 2026 04:30-12:30 UTC

Update - This maintenance will be postponed to the following date.
Start time: 2026-02-09 04:30 UTC
End time: 2026-02-09 12:30 UTC
The purpose and impact remains unchanged.

Feb 03, 2026 - 23:36 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM90 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Jan 21, 2026 - 20:44 UTC

Emergency Partner Carrier Activity - Maintenance of Network Infrastructure (GNOC-11046) Feb 9, 2026 10:00-14:00 UTC

Our Partner Carrier will conduct an emergency maintenance on Network Infrastructure. This activity may cause temporary disturbances or delays in SMS in the US region only. Measures have been taken to minimize the impact on customer experience.

Impact: During this activity, there is a possibility for intermittent disruptions in SMS traffic and processing that may occur during the activity.

Additional Information: The Global NOC will be actively monitoring the network during the maintenance activity. Notifications will be sent before and after the completion of the maintenance.

Posted on Jan 31, 2026 - 14:59 UTC

Emergency Semtech Network Activity: New Router Integration – North America, Lithia Springs Data Center (GNOC-11062) Feb 9, 2026 13:00 - Feb 12, 2026 22:00 UTC

Semtech will be adding new routers in the Lithia Springs Data Center, North America as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: There will be no impact to services. This notification is being provided as the activity involves adding new routers to the production network within the data center. No network degradation is anticipated during the maintenance window. We will be working during only in the NAM business hours, 7 AM EST to 5 PM EST each day.

Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.”

Posted on Feb 03, 2026 - 14:52 UTC

Semtech Planned Activity – AMM52 Upgrade to version 2.18 (GNOC-11000) Feb 10, 2026 04:30-12:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM52 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Posted on Jan 29, 2026 - 05:46 UTC

Partner Carrier Planned Activity - Maingate (DNA) Maintenance (GNOC-11001) Feb 16, 2026 22:00 - Feb 17, 2026 00:00 UTC

Our Partner Carrier will be doing maintenance activity on its infrastructure. This work will improve network resiliency and efficiency and align with our commitment to provide best-in-class services with Semtech.

Impact: Ongoing Voice services may be disconnected briefly during the maintenance.

Other Information: The Semtech engineers will be actively monitoring the network during the maintenance activity. Notification will be sent before and after completion of the maintenance.

Posted on Feb 02, 2026 - 14:49 UTC
Feb 3, 2026
Completed - The scheduled maintenance has been completed.
Feb 3, 11:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 07:05 UTC
Scheduled - Our partner will be performing scheduled network infrastructure maintenance at its United States data center to ensure stability and optimal performance. This work is part of our provider’s ongoing network lifecycle management strategy, designed to enhance reliability and improve overall service resiliency for our valued customers.

Impact:
During this activity, there is a possibility for intermittent disruptions in SMS traffic and processing that may occur. Preventive measures have been implemented to minimize any potential impact, however, brief connectivity interruptions of up to 15 minutes may occur for services hosted at the United States data center during the maintenance time window.

Additional Information:
The Global NOC will be actively monitoring the network during the maintenance activity. Notifications will be sent before and after the completion of the maintenance.

Jan 15, 21:00 UTC
Completed - The scheduled maintenance has been completed.
Feb 3, 06:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 00:00 UTC
Scheduled - This notice is to inform you that our partner carrier will be performing scheduled maintenance on its roaming platform. The full list of affected services can be found below.

Impact: During this activity, there is a possibility for intermittent disruptions in Data, SMS & Voice Services that may occur during maintenance.

Other Information: A message will be sent before and upon completion of the maintenance.

Jan 27, 08:49 UTC
Completed - The scheduled maintenance has been completed.
Feb 3, 04:04 UTC
In progress - The scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 21:30 UTC
Scheduled - Our Partner Carrier will perform maintenance on the MMSC platform. This work will enhance network resiliency and efficiency, aligning with our commitment to provide best-in-class services.

Impact: This update may cause brief delays of a few minutes to MMS services during the maintenance window.

Semtech Global NOC and engineers will be actively monitoring the network during the maintenance activity. Notification will be sent before and after the completion of the maintenance

Jan 29, 13:41 UTC
Feb 2, 2026
Completed - The scheduled maintenance has been completed.
Feb 2, 12:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 2, 06:03 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM10 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Jan 23, 06:22 UTC
Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026
Completed - This notice is to inform you that the scheduled maintenance has successfully completed. The below list of affected services are back to operational.

We appreciate your patience during the maintenance window.

Jan 30, 18:49 UTC
In progress - The scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 18:34 UTC
Scheduled - We have just been informed by our Partner Carrier that they are conducting emergency maintenance to update its geo-redundant roaming network infrastructure at this time. This activity is part of the partner’s ongoing network lifecycle management strategy, designed to enhance reliability and improve service resiliency provided to our valued customers.

Impact: During the maintenance window, customers may experience service disruptions. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity.

Additional Information: The Semtech Global NOC will actively monitor network performance throughout the maintenance window. Notifications will be issued prior to the start of the activity and again upon its successful completion.

Jan 30, 18:33 UTC
Completed - The scheduled maintenance has been completed.
Jan 30, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 03:34 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM03 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Jan 22, 06:59 UTC
Jan 29, 2026
Completed - This notice is to inform you that the scheduled maintenance has successfully completed. The below list of affected services are back to operational.

We appreciate your patience during the maintenance window.

Jan 29, 22:04 UTC
In progress - The scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 21:01 UTC
Scheduled - Our Partner Carrier will conduct emergency maintenance to update its geo-redundant roaming network infrastructure. This activity is part of the partner’s ongoing network lifecycle management strategy, designed to enhance reliability and improve service resiliency provided to our valued customers.

Impact: During the maintenance window, customers may experience service disruptions. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity.

Additional Information: The Semtech Global NOC will actively monitor network performance throughout the maintenance window. Notifications will be issued prior to the start of the activity and again upon its successful completion.

Jan 29, 14:27 UTC
Completed - The scheduled maintenance has been completed.
Jan 29, 12:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 03:34 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM08 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Jan 10, 20:31 UTC
Jan 28, 2026

No incidents reported.

Jan 27, 2026
Completed - This notice is to inform you that the scheduled maintenance has completed. The list of affected services is back to operational.

We appreciate your patience during the maintenance window.

Jan 27, 22:03 UTC
In progress - The scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 21:00 UTC
Scheduled - Our Partner Carrier will perform maintenance on their Data Network. This work will enhance network resiliency and efficiency, aligning with our commitment to provide best-in-class services.

Impact: This update may cause temporary disruption to Data connections, resulting in a temporary fluctuation in Data services.

Semtech Global NOC and engineers will be actively monitoring the network during the maintenance activity. Notification will be sent before and after the completion of the maintenance

Jan 23, 12:27 UTC
Completed - The planned activity has been cancelled due to a software bug identified in the new release.
We will communicate the revised schedule once it is finalized.

Jan 27, 03:48 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM52 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Jan 10, 20:27 UTC
Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026
Completed - The scheduled maintenance has been canceled, we will directly update to a newer release instead of applying the current one.

We will further communicate with the new schedule for upgradation.

Jan 22, 03:03 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM05 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Jan 6, 19:11 UTC
Jan 21, 2026
Completed - The scheduled maintenance has been completed.
Jan 21, 08:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 07:05 UTC
Update - Correction: This notice is to inform you that we will be performing scheduled maintenance on the AirVantage platform. Our engineers will be working on security update for the platform’s load-balancing infrastructure. This work will improve security and aligns with our commitment to providing best-in-class services. The full list of affected services can be found below.

Impact: During the execution of this maintenance, existing network sessions may drop for a few minutes.

Other Information: Semtech Engineers will be actively monitoring the network during this activity. Notifications will be sent before and after completion of the maintenance.

Jan 7, 17:25 UTC
Scheduled - This notice is to inform you that we will be performing scheduled maintenance on the AirVantage platform. Our engineers will be working on the platform’s load-balancing configuration mechanism. This work will improve network resiliency and efficiency and aligns with our commitment to providing best-in-class services The full list of affected services can be found below.

Impact: During the execution of this maintenance, existing network sessions may drop for a few minutes.

Other Information: Semtech Engineers will be actively monitoring the network during this activity. Notifications will be sent before and after completion of the maintenance.

Jan 7, 17:10 UTC
Completed - The scheduled maintenance has been canceled, move directly to a newer release instead of applying the current one.
Jan 21, 04:00 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM10 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Dec 20, 20:41 UTC
Jan 20, 2026

No incidents reported.