All Systems Operational
Octave Operational
Platform API ? Operational
User Interface ? Operational
Device Provisioning ? Operational
Cellular Connectivity ? Operational
External Connectors ? Operational
AirVantage Operational
UI (EU) ? Operational
API (EU) ? Operational
Device Front End (EU) ? Operational
Data Push (EU) ? Operational
UI (NA) ? Operational
API (NA) ? Operational
Device Front End (NA) ? Operational
Data Push (NA) ? Operational
SW Advanced Operational
Data (NA) ? Operational
Data (EU) ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
SW Essentials1 Operational
Data ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
SW Essentials2 Operational
Data ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
SW Essentials3 Operational
Data (NA) ? Operational
Data (EU) ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
SW Essentials4 Operational
Data ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
Enhanced Carrier Connectivity (NAM) / MSO Operational
UI Operational
API Operational
Data Push Operational
AT&T - Data ? Operational
AT&T - SMS ? Operational
AT&T - Voice ? Operational
Verizon - Data ? Operational
Verizon - SMS ? Operational
Verizon - Voice ? Operational
Jasper - Data Operational
Jasper - SMS Operational
Rogers - Data Operational
Rogers - SMS Operational
Sprint - Data ? Operational
Sprint - SMS ? Operational
Sprint - Voice ? Operational
T Mobile - Data Operational
T Mobile - SMS ? Operational
T Mobile - Voice ? Operational
MES - SMS ? Operational
Telenor - Data Operational
Telenor - SMS Operational
Xpress (2G Airadigm) - Data Operational
Xpress (2G Airadigm) - SMS Operational
Maingate Operational
Maingate Manager ? Operational
DNA (Finnish SIMs) - Data ? Operational
DNA (Finnish SIMs) - SMS ? Operational
DNA (Finnish SIMs) - Voice ? Operational
DNA (Finnish SIMs) - CSD ? Operational
Netcom (Norwegian SIMs) - Data ? Operational
Netcom (Norwegian SIMs) - SMS ? Operational
Netcom (Norwegian SIMs) - Voice ? Operational
Netcom (Norwegian SIMs) - CSD ? Operational
SW (French SIMs) - Data ? Operational
SW (French SIMs) - SMS ? Operational
SW (French SIMs) - Voice ? Operational
Telia (Swedish SIMs) - Data ? Operational
Telia (Swedish SIMs) - SMS ? Operational
Telia (Swedish SIMs) - Voice ? Operational
Telia (Swedish SIMs) - CSD ? Operational
Communication Server GSM Data ? Operational
Communication Server Dialog ? Operational
IP Connect CSD ? Operational
MVR (Managed VPN Router) ? Operational
SMS Connect ? Operational
Virtual Modem ? Operational
Communication Server Broadcast ? Operational
Email2SMS ? Operational
iGate 3.0 ? Operational
iGate MMS ? Operational
iGate SMS ? Operational
iSMSC ? Operational
ALMS Operational
UI ? Operational
API ? Operational
Device Front end ? Operational
VPN Concentrators ? Operational
Reporting (ARA) ? Operational
Managed Connectivity Services Operational
Devices ? Operational
iMaestro Platform ? Operational
Connectivity ? Operational
AirLink Mobility Manager Operational
AMM02 Operational
AMM03 Operational
AMM04 Operational
AMM05 Operational
AMM06 Operational
AMM07 Operational
AMM08 Operational
AMM09 Operational
AMM10 Operational
AMM11 Operational
AMM50 Operational
AMM51 Operational
AMM52 Operational
AMM81 Operational
AMM82 Operational
AMM84 Operational
AMM86 Operational
AMM87 Operational
AMM88 Operational
AMM89 Operational
AMM90 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 29, 2022

No incidents reported today.

May 28, 2022
Resolved - We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.
May 28, 13:22 UTC
Monitoring - We identified the cause of the service disruption. Corrective action has been taken. We are currently monitoring to ensure stability. We will consider this incident resolved if no further impacts are observed after two hours.
May 28, 10:55 UTC
Update - Sierra engineers are continuing to investigate. The cause of the incident has not yet been determined and no ETR is currently available. We will provide next update as soon as we have additional information.
May 28, 10:15 UTC
Investigating - Sierra Wireless is experiencing a disruption with the services listed below. We are still investigating to determine the cause and scope of the impact. No ETR is currently available. We will provide an update as soon as we have additional information.
May 28, 09:34 UTC
May 27, 2022

No incidents reported.

May 26, 2022

No incidents reported.

May 25, 2022

No incidents reported.

May 24, 2022

No incidents reported.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022
Resolved - We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.
May 20, 10:25 UTC
Update - Corrective action has been taken to resolve this issue. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after one hour.
May 20, 09:22 UTC
Update - Corrective actions were taken to restore services. Our engineers continue to monitor and perform network cleanup to ensure stability. We will consider this resolved if no further impacts are observed after the next few hours.
May 20, 08:33 UTC
Update - Corrective actions have been taken to restore services. Our engineers continue to monitor and perform network cleanup to ensure stability. We will consider this resolved if no further impacts are observed after the next few hours.
May 20, 07:31 UTC
Monitoring - Corrective actions have been taken to restore services. Our engineers are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after the next few hours.
May 20, 06:33 UTC
Identified - Sierra Wireless is experiencing a network disruption with the services listed below. We have identified the cause of the service disruption and are currently working to resolve the issue. No ETR is currently available. We will provide an update as soon as we have additional information.
May 20, 05:21 UTC
May 19, 2022

No incidents reported.

May 18, 2022
Completed - The scheduled maintenance has been completed.
May 18, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 04:02 UTC
Scheduled - This notice is to inform you that we will be performing scheduled maintenance that will affect the services listed below.

We will be upgrading the Hosted AMM (AMM86) to our latest release AMM 2.17.1.5

Impact: Gateway operation will be unaffected during this change window. The IP address of this server will change following the procedure. Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN.

Other Information:
A message will be sent before and upon completion of the maintenance.

May 11, 21:42 UTC
May 17, 2022
Completed - This notice is to inform you that scheduled maintenance has successfully completed. The affected service can be found below.

We appreciate your patience during this important system update.

May 17, 06:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 04:00 UTC
Scheduled - This notice is to inform you that we will be performing scheduled maintenance that will affect the services listed below.

We will be upgrading the Hosted AMM (AMM88) to our latest release AMM 2.17.1.5

Impact: Gateway operation will be unaffected during this change window. The IP address of this server will change following the procedure. Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN.

Other Information:
A message will be sent before and upon completion of the maintenance.

May 11, 21:42 UTC
May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.