All Systems Operational
Octave Operational
Platform API ? Operational
User Interface ? Operational
Device Provisioning ? Operational
Cellular Connectivity ? Operational
External Connectors ? Operational
AirVantage Operational
UI (EU) ? Operational
API (EU) ? Operational
Device Front End (EU) ? Operational
Data Push (EU) ? Operational
UI (NA) ? Operational
API (NA) ? Operational
Device Front End (NA) ? Operational
Data Push (NA) ? Operational
SW Advanced Operational
Data (NA) ? Operational
Data (EU) ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
SW Essentials1 Operational
Data ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
SW Essentials2 Operational
Data ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
SW Essentials3 Operational
Data (NA) ? Operational
Data (EU) ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
SW Essentials4 Operational
Data ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
Enhanced Carrier Connectivity (NAM) / MSO Operational
UI Operational
API Operational
Data Push Operational
AT&T - Data ? Operational
AT&T - SMS ? Operational
AT&T - Voice ? Operational
Verizon - Data ? Operational
Verizon - SMS ? Operational
Verizon - Voice ? Operational
Jasper - Data Operational
Jasper - SMS Operational
Rogers - Data Operational
Rogers - SMS Operational
Sprint - Data ? Operational
Sprint - SMS ? Operational
Sprint - Voice ? Operational
T Mobile - Data Operational
T Mobile - SMS ? Operational
T Mobile - Voice ? Operational
MES - SMS ? Operational
Telenor - Data Operational
Telenor - SMS Operational
Xpress (2G Airadigm) - Data Operational
Xpress (2G Airadigm) - SMS Operational
Maingate Operational
Maingate Manager ? Operational
DNA (Finnish SIMs) - Data ? Operational
DNA (Finnish SIMs) - SMS ? Operational
DNA (Finnish SIMs) - Voice ? Operational
DNA (Finnish SIMs) - CSD ? Operational
Netcom (Norwegian SIMs) - Data ? Operational
Netcom (Norwegian SIMs) - SMS ? Operational
Netcom (Norwegian SIMs) - Voice ? Operational
Netcom (Norwegian SIMs) - CSD ? Operational
SW (French SIMs) - Data ? Operational
SW (French SIMs) - SMS ? Operational
SW (French SIMs) - Voice ? Operational
Telia (Swedish SIMs) - Data ? Operational
Telia (Swedish SIMs) - SMS ? Operational
Telia (Swedish SIMs) - Voice ? Operational
Telia (Swedish SIMs) - CSD ? Operational
Communication Server GSM Data ? Operational
Communication Server Dialog ? Operational
IP Connect CSD ? Operational
MVR (Managed VPN Router) ? Operational
SMS Connect ? Operational
Virtual Modem ? Operational
Communication Server Broadcast ? Operational
Email2SMS ? Operational
iGate 3.0 ? Operational
iGate MMS ? Operational
iGate SMS ? Operational
iSMSC ? Operational
ALMS Operational
UI ? Operational
API ? Operational
Device Front end ? Operational
VPN Concentrators ? Operational
Reporting (ARA) ? Operational
Managed Connectivity Services Operational
Devices ? Operational
iMaestro Platform ? Operational
Connectivity ? Operational
AirLink Mobility Manager Operational
AMM02 Operational
AMM03 Operational
AMM04 Operational
AMM05 Operational
AMM06 Operational
AMM07 Operational
AMM08 Operational
AMM09 Operational
AMM10 Operational
AMM50 Operational
AMM51 Operational
AMM52 Operational
AMM82 Operational
AMM84 Operational
AMM85 Operational
AMM86 Operational
AMM87 Operational
AMM88 Operational
AMM89 Operational
[STAGING] FocalPoint Operational
Application (Judicial) Operational
Application (Commercial) Operational
Location-Based Services (Judicial) Operational
Location-Based Services (Commercial) Operational
SMS Message Delivery (Judicial) Operational
SMS Message Delivery (Commercial) Operational
API (Judicial) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 27, 2021

No incidents reported today.

Feb 26, 2021

No incidents reported.

Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021
Sierra Wireless Scheduled Maintenance (106790) - Rescheduled
Completed - This notice is to inform you that scheduled maintenance for the MVNO network stress test has successfully completed. The full list of affected services can be found below.

We appreciate your patience during this important system update.
Feb 23, 13:51 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 08:24 UTC
Scheduled - This notice is to inform you that as part of the Sierra Wireless Disaster Recovery Plan (DRP), we will be conducting an MVNO network stress test to assess network resiliency and ensure network redundancy. No impact is expected, but due to the nature of this activity, we want to keep our customers informed.

The Business Continuity Management test will be conducted in a controlled manner and teams will be on high alert throughout the duration of the scheduled timeframe. As always, customers will be updated through Statuspage upon the start and completion of this activity.
Feb 16, 16:44 UTC
Feb 22, 2021

No incidents reported.

Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021
Service Disruption Notification (332357)
Resolved - We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.

Start Time: 12:49 UTC
End Time: 14:40 UTC

We apologize for the service interruption and we thank you for your patience while our teams worked to restore service.
Feb 19, 16:30 UTC
Monitoring - Corrective action has been taken to resolve this issue. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after one hour.

Start Time: 12:49 UTC
End Time: 14:40 UTC
Feb 19, 15:12 UTC
Identified - Our Engineering Teams have identified the cause of the incident and are working to resolve it at this time.
Feb 19, 14:38 UTC
Investigating - Sierra Wireless is experiencing a degradation affecting the services listed below. We are still investigating to determine the cause and scope of the impact. No ETR is currently available. We will provide an update as soon as we have additional information.
Feb 19, 13:24 UTC
Feb 18, 2021
Sierra Wireless Scheduled Maintenance (106808)
Completed - This notice is to inform you that scheduled maintenance has successfully completed. The full list of affected services can be found below.

We appreciate your patience during this important system update.
Feb 18, 12:09 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 09:57 UTC
Scheduled - This notice is to inform you that we will be performing scheduled maintenance that may affect the services listed below.

Impact:
During the execution of the scheduled activity, customers may experience brief delays or failures in operations and connectivity. No action required from customers.
Feb 12, 20:30 UTC
Feb 17, 2021

No incidents reported.

Feb 16, 2021
AirVantage Service Disruption Notification (332343)
Resolved - We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time. We apologize for the service interruption and we thank you for your patience while our teams worked to restore service.

Restoration Time:
All services were restored as of 02/16/2021 10:03 UTC.

Start Time: 02/15/2021 10:22 UTC
End Time: 02/16/2021 10:03 UTC
Feb 16, 11:21 UTC
Monitoring - Corrective action has been taken to resolve this issue. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after one hour.
Feb 16, 10:15 UTC
Identified - Sierra Wireless is continuing to experience a disruption with the AirVantage provisioning services listed below. The issue has been identified and a fix is being implemented.

Impact:
There is an issue preventing customers from changing provisioning options within the AirVantage user interface in Europe.

We will provide an update as soon as we have additional information.
Feb 16, 09:59 UTC
Investigating - Sierra Wireless is experiencing a disruption with the AirVantage provisioning services listed below. Sierra engineers are actively investigating to determine the cause. No ETR is currently available.

Impact:
There is an issue preventing customers from changing provisioning options within the AirVantage user interface in Europe.

We will provide an update as soon as we have additional information.
Feb 16, 09:41 UTC
Sierra Wireless Scheduled Maintenance (106790)
Completed - This notice is to inform you that the scheduled maintenance for the Sierra Wireless Disaster Recovery Plan (DRP) has been canceled. The full list of affected services can be found below.

A new notice will be published if this maintenance is rescheduled for a later date.
Feb 16, 08:29 UTC
Scheduled - This notice is to inform you that as part of the Sierra Wireless Disaster Recovery Plan (DRP), we will be conducting an MVNO network stress test to assess network resiliency and ensure network redundancy. No impact is expected, but due to the nature of this activity, we want to keep our customers informed.

The Business Continuity Management test will be conducted in a controlled manner and teams will be on high alert throughout the duration of the scheduled timeframe. As always, customers will be updated through statuspage upon the start and completion of this activity.
Feb 10, 20:16 UTC
Feb 15, 2021

No incidents reported.

Feb 14, 2021

No incidents reported.

Feb 13, 2021

No incidents reported.

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