All Systems Operational

AirVantage Operational
UI (EU) Operational
API (EU) Operational
Device Front End (EU) Operational
Data Push (EU) Operational
UI (NA) Operational
API (NA) Operational
Device Front End (NA) Operational
Data Push (NA) Operational
UI (CAD) Operational
API (CAD) Operational
Device Front End (CAD) Operational
Data Push (CAD) Operational
UI (AU) Operational
API (AU) Operational
Device Front End (AU) Operational
Data Push (AU) Operational
SW Advanced Operational
Data (NA) Operational
Data (EU) Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials1 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials2 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials3 Operational
Data (NA) Operational
Data (EU) Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials4 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials5 Operational
Network Connectivity Operational
Data Operational
SMS Operational
USSD Operational
Voice Operational
VoLTE Operational
Enhanced Carrier Connectivity (NAM) / MSO Operational
UI Operational
API Operational
Data Push Operational
AT&T - Data Operational
AT&T - SMS Operational
AT&T - Voice Operational
Verizon - Data Operational
Verizon - SMS Operational
Verizon - Voice Operational
Jasper - Data Operational
Jasper - SMS Operational
Rogers - Data Operational
Rogers - SMS Operational
Sprint - Data Operational
Sprint - SMS Operational
Sprint - Voice Operational
T Mobile - Data Operational
T Mobile - SMS Operational
T Mobile - Voice Operational
MES - SMS Operational
Telenor - Data Operational
Telenor - SMS Operational
Xpress (2G Airadigm) - Data Operational
Xpress (2G Airadigm) - SMS Operational
Maingate Operational
Maingate Manager Operational
DNA (Finnish SIMs) - Data Operational
DNA (Finnish SIMs) - SMS Operational
DNA (Finnish SIMs) - Voice Operational
DNA (Finnish SIMs) - CSD Operational
SW (French SIMs) - Data Operational
SW (French SIMs) - SMS Operational
SW (French SIMs) - Voice Operational
Telia (Swedish SIMs) - Data Operational
Telia (Swedish SIMs) - SMS Operational
Telia (Swedish SIMs) - Voice Operational
Telia (Swedish SIMs) - CSD Operational
Communication Server GSM Data Operational
Communication Server Dialog Operational
IP Connect CSD Operational
MVR (Managed VPN Router) Operational
SMS Connect Operational
Virtual Modem Operational
Communication Server Broadcast Operational
Email2SMS Operational
iGate 3.0 Operational
iGate MMS Operational
iGate SMS Operational
iSMSC Operational
ALMS Operational
UI Operational
API Operational
Device Front end Operational
VPN Concentrators Operational
Reporting (AMR) Operational
Semtech Smart Connectivity (OOBM - GLOBAL) Operational
Semtech Carrier + Services (OOBM - NA) Operational
Broadband Access Operational
Devices Operational
iMaestro Platform Operational
Connectivity Operational
AirLink Mobility Manager Operational
AMM02 Operational
AMM03 Operational
AMM04 Operational
AMM05 Operational
AMM06 Operational
AMM07 Operational
AMM08 Operational
AMM09 Operational
AMM10 Operational
AMM11 Operational
AMM50 Operational
AMM52 Operational
AMM81 Operational
AMM82 Operational
AMM84 Operational
AMM86 Operational
AMM87 Operational
AMM88 Operational
AMM89 Operational
AMM90 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Semtech Planned Activity – AMM09 Upgrade to version 2.18 Re-Release (API Key Support) (GNOC-11460) Apr 6, 2026 04:30-12:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM09 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Posted on Mar 22, 2026 - 21:18 UTC

Partner Carrier Maintenance on ORS GEO REDUNDANT PLATFORM (GNOC-11690) Apr 7, 2026 21:00 - Apr 8, 2026 02:00 UTC

Our Partner Carrier will be conducting maintenance to update its geo-redundant roaming network infrastructure. This activity is designed to enhance reliability and improve service resiliency provided to our valued customers.

Impact: During the maintenance window, customers may experience service disruptions. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity.

Additional Information: The Semtech Global NOC will actively monitor network performance throughout the maintenance window. Notifications will be issued prior to the start of the activity and again upon its successful completion.

Posted on Mar 26, 2026 - 16:29 UTC

Semtech Planned maintenance in NAM Lithia Springs and Madison Data Centers (GNOC-11693) Apr 8, 2026 02:30-06:00 UTC

Semtech will be doing maintenance on its routers in NAM Lithia Springs and Madison Data Centers as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: There could be very minor intermittent issues with data services during the maintenance window. However, we do not anticipate any large scale prolonged impact on our services.

Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.

Posted on Mar 27, 2026 - 17:28 UTC

Partner Carrier Maintenance on Database Infrastructure (GNOC-11515) Apr 8, 2026 03:00-13:00 UTC

Our Partner Carrier will be doing maintenance on its database infrastructure as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: As part of our upcoming network optimization activities, there may be very minor intermittent connectivity issues during the planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.

Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.

Posted on Mar 24, 2026 - 16:24 UTC

Semtech Planned Activity – AMM08 Upgrade to version 2.18 Re-Release (API Key Support) (GNOC-11461) Apr 8, 2026 04:30-12:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM08 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Posted on Mar 22, 2026 - 21:23 UTC

Semtech Planned Activity – AMM03 Upgrade to version 2.18 Re-Release (API Key Support) (GNOC-11462) Apr 9, 2026 04:30-12:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM03 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Posted on Mar 25, 2026 - 07:03 UTC

Semtech Planned Activity – AMM10 Upgrade to version 2.18 Re-Release (API Key Support) (GNOC-11463) Apr 13, 2026 04:30-12:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM10 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Posted on Mar 30, 2026 - 15:51 UTC

Partner Carrier Activity - Maintenance of Network Infrastructure (GNOC-11776) Apr 14, 2026 19:00-22:00 UTC

Our Partner Carrier will be doing maintenance on its database infrastructure as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: As part of our upcoming network optimization activities, there may be very minor intermittent connectivity issues during the planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.

Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.

Posted on Apr 02, 2026 - 16:24 UTC

Semtech Planned Activity – AMM05 Upgrade to version 2.18 Re-Release (API Key Support) (GNOC-11464) Apr 15, 2026 04:30-12:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM05 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Posted on Mar 30, 2026 - 16:13 UTC

Partner Carrier Maintenance on Database Infrastructure (GNOC-11518) Apr 15, 2026 06:00-16:00 UTC

Our Partner Carrier will be doing maintenance on its database infrastructure as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: As part of our upcoming network optimization activities, there may be very minor intermittent connectivity issues during the planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.

Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.

Posted on Mar 31, 2026 - 09:05 UTC

Semtech Planned Activity – AMM52 Upgrade to version 2.18 Re-Release (API Key Support) (GNOC-11465) Apr 16, 2026 04:30-12:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM52 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Posted on Mar 30, 2026 - 16:19 UTC
Apr 2, 2026
Completed - The scheduled maintenance has been completed.
Apr 2, 12:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 04:31 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM04 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Mar 17, 04:59 UTC
Apr 1, 2026
Resolved - This incident has been resolved.
Apr 1, 14:52 UTC
Monitoring - A fix has been implemented by our Carrier Partner & we are already observing improvement.

We are now closely monitoring KPIs.

Apr 1, 13:39 UTC
Update - Semtech continues to work closely with our partner carrier, regarding the ongoing issue.

Semtech is coordinating with our partner Telenor and Telia, regarding the ongoing issue. Based on the latest discussions, a joint investigation involving all relevant teams is being planned to further analyze and resolve the issue.

At this time, no Estimated Resolution Time (ERT) is available.

Semtech will continue to closely track progress and will provide the next update within the next 6 hours.

Apr 1, 08:25 UTC
Update - Semtech continues to work closely with our partner carrier, Telenor, regarding the ongoing issue. Telenor and their supplier are actively investigating and working towards identifying and implementing a resolution. At this time, no Estimated Resolution Time (ERT) is available.

We expect to receive more details during their working hours.

Semtech will continue to monitor the situation closely and will provide the next update within the next 6 hours.

Apr 1, 01:32 UTC
Update - Semtech remains in close coordination with our carrier partner, Telenor, who is currently working with their supplier to investigate and resolve the issue. No Estimated Resolution Time (ERT) has been provided yet, though we have formally requested both prioritization and a timeline from Telenor. The case continues to be actively worked on, and we appreciate your patience in the meantime.

We will continue to monitor the situation and provide the next update within the next 6 hours.

Mar 31, 19:32 UTC
Update - Semtech continues to work closely with our carrier partner, Telenor, to address the ongoing issue. Telenor, along with their supplier, is actively investigating the matter and working toward identifying and implementing a resolution. At this time, an Estimated Resolution Time (ERT) has not been provided.
The case remains under active investigation, and we have formally requested both prioritization and an estimated resolution timeframe from our partner. We appreciate your continued patience as this work progresses.
Semtech will continue to monitor the situation closely and will provide the next update within the next six hours, or sooner if new information becomes available.

Mar 31, 13:33 UTC
Update - Semtech continues to work closely with our carrier partner, Telenor, to address the ongoing issue. Telenor and their supplier are actively investigating and working toward identifying and implementing a resolution. At this time, no Estimated Resolution Time (ERT) has been provided.

The case remains under investigation, and we have requested both prioritization and an estimated resolution timeframe from our partner. We appreciate your patience while this work progresses.

Semtech will continue to monitor developments closely and will provide the next update within the next 6 hours, or sooner if new information becomes available.

Mar 31, 07:28 UTC
Update - Semtech continues to work closely with our partner carrier, Telenor, regarding the ongoing issue. Telenor and their supplier are actively investigating and working towards identifying and implementing a resolution. At this time, no Estimated Resolution Time (ERT) is available.
We expect to receive further updates during their working hours.

Semtech will keep tracking progress closely and will share the next update within the next 6 hours.

Mar 31, 01:20 UTC
Update - Semtech has further escalated the matter with our partner carrier, Telenor, and raised the incident severity level to expedite resolution. Telenor has carried out a thorough internal network review and confirmed that no issues were detected within their infrastructure. They are presently continuing troubleshooting efforts with their partner team and have provided the relevant logs to assist in identifying the root cause.

Semtech will keep tracking progress closely and will share the next update within the next 6 hours.

Mar 30, 19:13 UTC
Update - Semtech has once again escalated the issue with our partner carrier, Telenor, and has increased the incident severity to accelerate resolution. Telenor has completed an extensive internal network investigation and confirmed that no faults were identified within their infrastructure. They are currently continuing troubleshooting activities with their partner team and have shared the relevant logs with them to help determine the root cause of the issue.

Semtech will continue to monitor progress closely and will provide the next update within the next 6 hours.

Mar 30, 13:07 UTC
Update - Semtech has coordinated closely with our partner carrier, Telenor, to expedite resolution of the ongoing issue. Telenor has completed an extensive internal network investigation and confirmed that no faults were identified within their infrastructure. They have now escalated the matter to their supplier, who is actively troubleshooting to identify and implement a fix.

Semtech will continue to monitor progress closely and will provide the next update within the next 6 hours.

Mar 30, 07:32 UTC
Update - With Semtech’s proactive approach to issue resolution, again, we discussed with the carrier provider. The partner carrier confirmed that they are still experiencing a major issue on their end and are actively working towards a resolution. However, the Estimated Time of Resolution (ETR) is not yet available.

We will continue to closely monitor the situation and provide the next update within the next 6 hours.

Mar 30, 01:34 UTC
Update - With Semtech’s proactive approach to issue resolution, again, we discussed with the carrier provider over a call. The partner carrier confirmed that they are still experiencing a major issue on their end and are actively working towards a resolution. However, the Estimated Time of Resolution (ETR) is not yet available.

We will continue to closely monitor the situation and provide the next update within the next 6 hours.

Mar 29, 19:29 UTC
Update - With Semtech’s proactive approach to issue resolution, again, we discussed with the carrier provider over a call. The partner carrier confirmed that they are still experiencing a major issue on their end and are actively working towards a resolution. However, the Estimated Time of Resolution (ETR) is not yet available.

We will continue to closely monitor the situation and provide the next update within the next 6 hours.

Mar 29, 13:45 UTC
Update - With Semtech’s proactive approach to issue resolution, we held a technical discussion with the carrier provider over a call. The partner carrier confirmed that they are still facing a major issue on their end and are actively working toward resolution. However, the Estimated Time of Resolution (ETR) is still not available.

We will continue to monitor the situation and provide the next update within the next 6 hours.

Mar 29, 04:56 UTC
Update - With Semtech’s proactive approach to issue resolution, we conducted a technical discussion with the carrier provider over a call. Our partner carrier has confirmed that they are still experiencing a major issue on their end and are actively working toward resolving it.. However, an Estimated Time of Resolution (ETR) is still not available.

We will continue to closely monitor the situation and share the next update within the next 6 hours.

Mar 28, 23:09 UTC
Update - With Semtech’s proactive approach to issue resolution, we held a technical discussion with the carrier provider over a call. The partner carrier confirmed that they are still facing a major issue on their end and are actively working toward resolution. However, the Estimated Time of Resolution (ETR) is still not available.

We will continue to monitor the situation and provide the next update within the next 6 hours.

Mar 28, 17:16 UTC
Update - With Semtech’s proactive approach to issue resolution, we conducted a technical discussion with the carrier provider over a call. Our partner carrier has confirmed that they are still experiencing a major issue on their end and are actively working towards a resolution. However, an Estimated Time of Resolution (ETR) is still not available.

We will continue to monitor the situation and provide the next update within the next 6 hours.

Mar 28, 10:12 UTC
Update - With Semtech’s proactive approach to issue resolution, we conducted a technical discussion with the carrier provider over a call. Our partner carrier has informed us that they are still experiencing a major issue on their end and are actively working towards a fix. However, they have not yet provided an Estimated Time of Resolution (ETR).

We will provide more updates in the next 6 hours.

Mar 28, 02:56 UTC
Update - With Semtech’s proactive approach to issue resolution, we conducted a technical discussion with the carrier provider over a call. Our partner carrier has informed us that they are still experiencing a major issue on their end and are actively working towards a fix. However, they have not yet provided an Estimated Time of Resolution (ETR).

We will provide more updates in the next 6 hours.

Mar 27, 20:39 UTC
Update - With Semtech’s proactive approach to issue resolution, we conducted a technical discussion with the carrier provider over a call. Our partner carrier has informed us that they are experiencing a major issue on their end and are actively working towards a fix. However, they have not yet provided an Estimated Time of Resolution (ETR).

We will provide more updates in next 2 hours.

Mar 27, 14:25 UTC
Update - Semtech/Sierra Wireless continues to experience a degradation with the Telenor Sweden SMS service. Some customers may still experience difficulties receiving SMS messages originating from Telenor Sweden.

Our team is actively investigating to determine the root cause and full scope of the impact. No Estimated Time to Restore (ETR) is available at this time.

We sincerely appreciate your patience and understanding. A follow-up update will be provided within the next 2 hours.

Mar 27, 13:38 UTC
Investigating - Semtech/Sierra Wireless is currently experiencing a degradation with the Telenor Sweden SMS service. As a result, some customers may experience difficulties receiving SMS messages originating from Telenor Sweden.

Our team is actively investigating to determine the root cause and full scope of the impact. No Estimated Time to Restore (ETR) is available at this time.

We sincerely appreciate your patience and understanding. A follow-up update will be provided within the next 2 hours.

Mar 27, 10:00 UTC
Completed - The scheduled maintenance has been completed.
Apr 1, 12:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 04:38 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM88 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Mar 17, 04:55 UTC
Completed - The scheduled maintenance has been completed.
Apr 1, 03:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 21:00 UTC
Scheduled - Our Partner Carrier will be doing a maintenance activity on their Mobile Network. This work will improve network resiliency and efficiency, and align with our commitment to provide best-in-class services with Semtech.

Impact: DNA Business subscriptions that use mobile data abroad may experience temporary service interruptions. These interruptions are expected to be brief breaks in the data session and should have minimal impact on end users.

If issues with mobile data usage abroad persist after the maintenance is completed, we recommend restarting the device as the first troubleshooting step.

Additionally, Reissudata packages activated shortly before the maintenance window may generate multiple activation messages, even though only a single package has been successfully activated for the subscription.

Other Information: The Semtech engineers will be actively monitoring the network during the maintenance activity. Notification will be sent before and after the completion of the maintenance.

Mar 20, 16:50 UTC
Completed - The scheduled maintenance has been completed.
Apr 1, 03:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 01:00 UTC
Scheduled - Our partner carrier will be conducting an emergency Backbone Network Infrastructure upgrade activity within its network. This maintenance is part of their ongoing efforts to enhance network resiliency and efficiency, in line with their commitment to delivering best-in-class services.

Impact:
During the maintenance window, some customers may experience service interruptions. Affected services may include SMS, Voice and Data.

Additional Information:
Our Global Network Operations Center (GNOC) will actively monitor the network throughout the maintenance period. Notifications will be issued both prior to the start and upon completion of the activity.

Mar 24, 10:25 UTC
Mar 31, 2026
Completed - The scheduled maintenance has been completed.
Mar 31, 10:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 31, 08:01 UTC
Scheduled - Our partner carrier will be conducting an emergency maintenance on IP network nodes. This activity is part of their ongoing commitment to enhancing the security, reliability, and overall performance of the services provided to our valued clients. A list of affected services is included below.

Impact: While service interruptions are not expected, brief periods of reduced performance may occur. Affected devices could experience temporary delays or disruptions in data, SMS, and voice services. Efforts have been made to minimize service disruptions, as redundant nodes will manage the traffic.

Additional Information: Semtech GNOC will actively monitor the network throughout the maintenance period. Notifications will be issued both prior to the start and upon completion of the activity.

Mar 24, 10:44 UTC
Completed - The scheduled maintenance has been completed.
Mar 31, 03:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 21:00 UTC
Scheduled - Our Partner Carrier will be conducting an emergency maintenance to update its geo-redundant roaming network infrastructure. This activity is designed to enhance reliability and improve service resiliency provided to our valued customers.

Impact: During the maintenance window, customers may experience service disruptions. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity.

Additional Information: The Semtech Global NOC will actively monitor network performance throughout the maintenance window. Notifications will be issued prior to the start of the activity and again upon its successful completion.

Mar 23, 13:20 UTC
Mar 30, 2026
Completed - The scheduled maintenance has been completed.
Mar 30, 12:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 30, 04:35 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM86 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Mar 17, 04:51 UTC
Mar 29, 2026
Mar 28, 2026
Mar 27, 2026
Resolved - This incident has been resolved.
Mar 27, 10:44 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 27, 08:29 UTC
Update - Our carrier partner is currently working on the issue, and we are expecting update shortly.
We will provide an update in next 90 minutes .

Mar 27, 07:08 UTC
Update - Our Carrier Partner is engaged . We are still continuing to investigate this issue with our carrier partner.

We will provide an update in next 90 minutes .

Mar 27, 05:27 UTC
Update - We are continuing to investigate this issue.
Mar 27, 03:47 UTC
Investigating - We are currently observing service degradation in Telia Swedish Data Service. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway.

Impact: Some customers may experience connectivity delays or failures in 2G/3G Data sessions.

We appreciate your patience in this regard. We will provide the next update within 2 hours.

Mar 27, 03:16 UTC
Mar 26, 2026
Completed - The scheduled maintenance has been completed.
Mar 26, 12:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 04:43 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM06 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Mar 10, 06:42 UTC
Mar 25, 2026
Completed - The scheduled maintenance has been completed.
Mar 25, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 04:34 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM07 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Mar 10, 06:37 UTC
Completed - The scheduled maintenance has been completed.
Mar 25, 05:14 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 02:31 UTC
Scheduled - Semtech will be doing maintenance on its routers in NAM Lithia Springs and Madison Data Centers as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: There could be very minor intermittent issues with data services during the maintenance window. However, we do not anticipate any large scale prolonged impact on our services.

Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.

Mar 12, 18:19 UTC
Completed - The scheduled maintenance has been completed.
Mar 25, 00:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 22:00 UTC
Scheduled - Our Partner Carrier will be conducting maintenance to update its geo-redundant roaming network infrastructure. This activity is designed to enhance reliability and improve service resiliency provided to our valued customers.

Impact: During the maintenance window, customers may experience service disruptions. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity.

Additional Information: The Semtech Global NOC will actively monitor network performance throughout the maintenance window. Notifications will be issued prior to the start of the activity and again upon its successful completion.

Mar 19, 16:20 UTC
Mar 24, 2026
Completed - The scheduled maintenance has been completed.
Mar 24, 04:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 03:00 UTC
Scheduled - Semtech will be doing maintenance on its GRX provider carrier’s link in Lithia Springs NAM data center as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: There will be no impact to services. This notification is being provided as the activity involves maintenance on GRX provider’s link. No network degradation is anticipated during the maintenance window.

Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.

Mar 10, 06:29 UTC
Mar 23, 2026
Completed - The scheduled maintenance has been completed.
Mar 23, 12:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 04:34 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 7, 05:12 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 7, 04:56 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM02 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Mar 7, 04:54 UTC
Completed - This notice is to inform you that scheduled maintenance has been canceled. The full list of affected services can be found below.

A new notice will be published if this maintenance is rescheduled for a later date.

Mar 23, 09:29 UTC
Update - This notice is to inform you that scheduled maintenance has been canceled. The full list of affected services can be found below.

A new notice will be published if this maintenance is rescheduled for a later date.

Mar 23, 09:28 UTC
Scheduled - Our Partner Carrier will conduct an emergency maintenance on its infrastructure. This activity is designed to enhance reliability and improve service resiliency provided to our valued customers.

Impact: During this activity, there will be no disruption on any services. However there is a possibility of very minimal degradation in the Voice service that may occur during the activity.

Additional Information: The Global NOC will be actively monitoring the network during the maintenance activity. Notifications will be sent before and after the completion of the maintenance.

Mar 18, 16:32 UTC
Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026
Resolved - This incident has been resolved.
Mar 20, 23:36 UTC
Monitoring - Our partner carrier has restored service, and our engineers are monitoring it to ensure stability. If no further impacts are observed during our monitoring period, we will consider this resolved.
Mar 20, 22:06 UTC
Update - Our engineers continue working with our partner carrier to bring a resolution on this issue.

Impact: Impacted devices may experience delays in establishing Data, SMS, USSD, and Voice Services.

We will provide an update in 2 hours.

Mar 20, 20:14 UTC
Investigating - Semtech is observing a service degradation for Essentials1 SIM subscriptions in the EU and NAM regions. Devices which are currently present in these regions may find difficulties establishing a new data session, and for a few subscribers, the old data session may drop. We have reported the issue to our partner carrier. Investigation to determine the scope and cause is underway.

Impact: Impacted devices may experience delays in establishing Data, SMS, USSD, and Voice Services.

We will provide an update in 30 minutes.

Mar 20, 19:37 UTC
Mar 19, 2026
Completed - The scheduled maintenance has been completed.
Mar 19, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 07:32 UTC
Scheduled - Our partner carrier will perform an emergency maintenance on its DNS platform. This activity aims to improve network stability and enhance the services provided to our valued clients. A list of affected services is included below.

Impact: Maintenance will be performed on the DNS platform. Brief degradation in data services may occur.

Additional Information: The Global NOC will be actively monitoring the network during the maintenance activity. Notifications will be sent before and after the completion of the maintenance.

Mar 13, 11:06 UTC
Completed - The scheduled maintenance has been completed.
Mar 19, 12:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 04:31 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 7, 05:17 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 7, 05:08 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 7, 04:59 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM11 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Mar 7, 04:47 UTC
Completed - The scheduled maintenance has been completed.
Mar 19, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 22:00 UTC
Scheduled - Our Partner Carrier will be conducting emergency maintenance to update its geo-redundant roaming network infrastructure. This activity is designed to enhance reliability and improve service resiliency provided to our valued customers.

Impact: During the maintenance window, customers may experience service disruptions. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity.

Additional Information: The Semtech Global NOC will actively monitor network performance throughout the maintenance window. Notifications will be issued prior to the start of the activity and again upon its successful completion.

Mar 13, 11:27 UTC