All Systems Operational
Octave Operational
User Interface ? Operational
Platform API ? Operational
Device Provisioning ? Operational
Cellular Connectivity ? Operational
External Connectors ? Operational
AirVantage Operational
UI (EU) ? Operational
API (EU) ? Operational
Device Front End (EU) ? Operational
Data Push (EU) ? Operational
UI (NA) ? Operational
API (NA) ? Operational
Device Front End (NA) ? Operational
Data Push (NA) ? Operational
SW Advanced Operational
Data (NA) ? Operational
Data (EU) ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
SW Essentials1 Operational
Data ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
SW Essentials2 Operational
Data ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
SW Essentials3 Operational
Data (NA) ? Operational
Data (EU) ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
SW Essentials4 Operational
Data ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
SW Essentials5 ? Operational
90 days ago
99.96 % uptime
Today
Network Connectivity ? Operational
90 days ago
99.95 % uptime
Today
Data ? Operational
90 days ago
99.95 % uptime
Today
SMS ? Operational
90 days ago
99.95 % uptime
Today
USSD ? Operational
90 days ago
99.95 % uptime
Today
Voice ? Operational
90 days ago
99.95 % uptime
Today
VoLTE ? Operational
90 days ago
100.0 % uptime
Today
Enhanced Carrier Connectivity (NAM) / MSO Operational
UI Operational
API Operational
Data Push Operational
AT&T - Data ? Operational
AT&T - SMS ? Operational
AT&T - Voice ? Operational
Verizon - Data ? Operational
Verizon - SMS ? Operational
Verizon - Voice ? Operational
Jasper - Data Operational
Jasper - SMS Operational
Rogers - Data Operational
Rogers - SMS Operational
Sprint - Data ? Operational
Sprint - SMS ? Operational
Sprint - Voice ? Operational
T Mobile - Data Operational
T Mobile - SMS ? Operational
T Mobile - Voice ? Operational
MES - SMS ? Operational
Telenor - Data Operational
Telenor - SMS Operational
Xpress (2G Airadigm) - Data Operational
Xpress (2G Airadigm) - SMS Operational
Maingate Operational
Maingate Manager ? Operational
DNA (Finnish SIMs) - Data ? Operational
DNA (Finnish SIMs) - SMS ? Operational
DNA (Finnish SIMs) - Voice ? Operational
DNA (Finnish SIMs) - CSD ? Operational
Netcom (Norwegian SIMs) - Data ? Operational
Netcom (Norwegian SIMs) - SMS ? Operational
Netcom (Norwegian SIMs) - Voice ? Operational
Netcom (Norwegian SIMs) - CSD ? Operational
SW (French SIMs) - Data ? Operational
SW (French SIMs) - SMS ? Operational
SW (French SIMs) - Voice ? Operational
Telia (Swedish SIMs) - Data ? Operational
Telia (Swedish SIMs) - SMS ? Operational
Telia (Swedish SIMs) - Voice ? Operational
Telia (Swedish SIMs) - CSD ? Operational
Communication Server GSM Data ? Operational
Communication Server Dialog ? Operational
IP Connect CSD ? Operational
MVR (Managed VPN Router) ? Operational
SMS Connect ? Operational
Virtual Modem ? Operational
Communication Server Broadcast ? Operational
Email2SMS ? Operational
iGate 3.0 ? Operational
iGate MMS ? Operational
iGate SMS ? Operational
iSMSC ? Operational
ALMS Operational
UI ? Operational
API ? Operational
Device Front end ? Operational
VPN Concentrators ? Operational
Reporting (ARA) ? Operational
Managed Connectivity Services Operational
Devices ? Operational
iMaestro Platform ? Operational
Connectivity ? Operational
AirLink Mobility Manager Operational
AMM02 Operational
AMM03 Operational
AMM04 Operational
AMM05 Operational
AMM06 Operational
AMM07 Operational
AMM08 Operational
AMM09 Operational
AMM10 Operational
AMM11 Operational
AMM50 Operational
AMM51 Operational
AMM52 Operational
AMM81 Operational
AMM82 Operational
AMM84 Operational
AMM86 Operational
AMM87 Operational
AMM88 Operational
AMM89 Operational
AMM90 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 27, 2024

No incidents reported today.

May 26, 2024

No incidents reported.

May 25, 2024

No incidents reported.

May 24, 2024

No incidents reported.

May 23, 2024

No incidents reported.

May 22, 2024
Resolved - We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.
May 22, 17:15 UTC
Update - Semtech/Sierra Wireless experienced a disruption on the AirVantage Platform in the EU region, service(s) are listed below. Corrective action was taken, and services were restored. AirVantage EU customers subscribed to these services may have experienced delayed message deliveries from the platform. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed for an additional one hour.

Impact:
AirVantage EU customers stopped receiving Data Push messages. AirVantage UI, API, and Connectivity Management services were unaffected and remain fully operational.

May 22, 16:04 UTC
Monitoring - Semtech/Sierra Wireless experienced a disruption on the AirVantage Platform in the EU region, service(s) are listed below. Corrective action was taken, and services were restored. AirVantage EU customers subscribed to these services may have experienced delays message deliveries and been unable to retrieve data messages (records) from the platform. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after one hour.

Impact:

AirVantage EU customers stopped receiving Data Push messages. AirVantage UI, API, and Connectivity Management services were unaffected and remain fully operational.

May 22, 15:05 UTC
May 21, 2024

No incidents reported.

May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024
Completed - The scheduled maintenance has been completed.
May 17, 05:30 UTC
In progress - The scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 01:31 UTC
Update - This scheduled maintenance activity to move IMaestro Platform services to new equipment has been rescheduled from May 10, 2024 at 01:30 UTC to May 17, 2024 at 01:30 UTC.

Impact:
The IMaestro platform will be intermittently unavailable during the window, but no data will be lost.

Other Information:
The Global NOC and Sierra Wireless Engineers will be actively monitoring the network during the maintenance activity. Notification will be sent before and after completion of the maintenance.

May 3, 21:45 UTC
Scheduled - This notification is to inform you that Semtech\Sierra Wireless will perform a maintenance activity to move IMaestro Platform services to new equipment. This activity is needed to further increase the reliability and improve the resiliency of services provided to our valued customers.

Impact:
The IMaestro platform will be intermittently unavailable during the window, but no data will be lost.

Other Information:
The Global NOC and Sierra Wireless Engineers will be actively monitoring the network during the maintenance activity. Notification will be sent before and after completion of the maintenance.

Apr 23, 13:29 UTC
May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024
Completed - The scheduled maintenance has been completed.
May 14, 04:01 UTC
In progress - The scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 22:02 UTC
Scheduled - This notice is to inform you that we will be performing scheduled maintenance that may affect (list of services). The full list of affected services can be found below.

Impact:
During the execution of the scheduled activity, customer may lose connection to their Data for 15 min.

Other Information:
A message will be sent before and upon completion of the maintenance.

May 3, 06:08 UTC
May 13, 2024
Completed - This notice is to inform you that the scheduled maintenance has successfully completed. The below list of affected services are back to operational.

We appreciate your patience during the maintenance window.

May 13, 23:03 UTC
In progress - The scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 19:58 UTC
Scheduled - Our Partner Carrier will be performing an emergency maintenance on its Mobile Network equipment. A repair intervention will be done to troubleshoot faulty hardware. This work will improve network resiliency and efficiency and aligns with their commitment to providing best-in-class services.

Impact:
No impact is expected due to redundancy.

Other Information:
The Semtech/Sierra Wireless Global NOC and engineers will be actively monitoring the network during the maintenance activity. Notification will be sent before and after completion of the maintenance.

May 13, 18:32 UTC
Resolved - We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.
May 13, 03:00 UTC
Monitoring - Our Partner Carrier has taken corrective action to resolve this issue. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.
May 12, 23:48 UTC
Investigating - Semtech/Sierra Wireless is experiencing a disruption that may affect the services listed below. Customers may be experiencing degradation in Voice and SMS services. Our Partner Carrier has been engaged to address this issue. We are working to resolve this as soon as possible.

Impact: SMS, Voice. We are still investigating to determine the scope of the impact.

No ETR is available at this time. We will provide an update as soon as we have additional information.

May 12, 22:35 UTC