All Systems Operational

AirVantage Operational
UI (EU) Operational
API (EU) Operational
Device Front End (EU) Operational
Data Push (EU) Operational
UI (NA) Operational
API (NA) Operational
Device Front End (NA) Operational
Data Push (NA) Operational
UI (CAD) Operational
API (CAD) Operational
Device Front End (CAD) Operational
Data Push (CAD) Operational
UI (AU) Operational
API (AU) Operational
Device Front End (AU) Operational
Data Push (AU) Operational
SW Advanced Operational
Data (NA) Operational
Data (EU) Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials1 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials2 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials3 Operational
Data (NA) Operational
Data (EU) Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials4 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials5 Operational
Network Connectivity Operational
Data Operational
SMS Operational
USSD Operational
Voice Operational
VoLTE Operational
Enhanced Carrier Connectivity (NAM) / MSO Operational
UI Operational
API Operational
Data Push Operational
AT&T - Data Operational
AT&T - SMS Operational
AT&T - Voice Operational
Verizon - Data Operational
Verizon - SMS Operational
Verizon - Voice Operational
Jasper - Data Operational
Jasper - SMS Operational
Rogers - Data Operational
Rogers - SMS Operational
Sprint - Data Operational
Sprint - SMS Operational
Sprint - Voice Operational
T Mobile - Data Operational
T Mobile - SMS Operational
T Mobile - Voice Operational
MES - SMS Operational
Telenor - Data Operational
Telenor - SMS Operational
Xpress (2G Airadigm) - Data Operational
Xpress (2G Airadigm) - SMS Operational
Maingate Operational
Maingate Manager Operational
DNA (Finnish SIMs) - Data Operational
DNA (Finnish SIMs) - SMS Operational
DNA (Finnish SIMs) - Voice Operational
DNA (Finnish SIMs) - CSD Operational
SW (French SIMs) - Data Operational
SW (French SIMs) - SMS Operational
SW (French SIMs) - Voice Operational
Telia (Swedish SIMs) - Data Operational
Telia (Swedish SIMs) - SMS Operational
Telia (Swedish SIMs) - Voice Operational
Telia (Swedish SIMs) - CSD Operational
Communication Server GSM Data Operational
Communication Server Dialog Operational
IP Connect CSD Operational
MVR (Managed VPN Router) Operational
SMS Connect Operational
Virtual Modem Operational
Communication Server Broadcast Operational
Email2SMS Operational
iGate 3.0 Operational
iGate MMS Operational
iGate SMS Operational
iSMSC Operational
ALMS Operational
UI Operational
API Operational
Device Front end Operational
VPN Concentrators Operational
Reporting (AMR) Operational
Semtech Smart Connectivity (OOBM - GLOBAL) Operational
Semtech Carrier + Services (OOBM - NA) Operational
Broadband Access Operational
Devices Operational
iMaestro Platform Operational
Connectivity Operational
AirLink Mobility Manager Operational
AMM02 Operational
AMM03 Operational
AMM04 Operational
AMM05 Operational
AMM06 Operational
AMM07 Operational
AMM08 Operational
AMM09 Operational
AMM10 Operational
AMM11 Operational
AMM50 Operational
AMM52 Operational
AMM81 Operational
AMM82 Operational
AMM84 Operational
AMM86 Operational
AMM87 Operational
AMM88 Operational
AMM89 Operational
AMM90 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Emergency Partner Carrier Maintenance on STP Platform (GNOC-11929) Apr 20, 2026 18:00 - Apr 21, 2026 06:00 UTC

Our Partner Carrier will be conducting an emergency maintenance to upgrade its STP infrastructure. This activity is designed to enhance reliability and improve service resiliency provided to our valued customers.

Impact: During the maintenance window, customers may experience service disruptions. Affected devices may experience degradation or interruptions in SMS, Voice, Data services and network connectivity.

Additional Information: The Semtech Global NOC will actively monitor network performance throughout the maintenance window. Notifications will be issued prior to the start of the activity and again upon its successful completion.
Posted on Apr 14, 2026 - 14:54 UTC

Planned Partner Carrier Activity - Network Infrastructure Maintenance (GNOC-11829) Apr 21, 2026 06:00-09:00 UTC

Our Partner Carrier will conduct a planned Network Infrastructure Maintenance in the United States Data centers. This maintenance activity may cause temporary disturbances or delays in SMS in the US region only. Measures have been taken to minimize the impact on customer experience.

Impact: During this activity, there is a possibility for intermittent disruptions in SMS traffic and processing that may occur during maintenance.

Additional Information: The Global NOC will be actively monitoring the network during the maintenance activity. Notifications will be sent before and after the completion of the maintenance.
Posted on Apr 07, 2026 - 16:12 UTC

Semtech Planned Activity – Software upgrade on Router Infrastructure in Europe Data Centers (GNOC-11699) Apr 21, 2026 20:30 - Apr 22, 2026 00:30 UTC

Semtech will be doing maintenance of software upgrade on its routers in Europe Data Centers as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: During the maintenance window, customers may experience service disruptions in Europe region only. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity briefly.

Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.
Posted on Apr 06, 2026 - 13:05 UTC

Planned Partner Carrier Activity - Network Infrastructure Maintenance (GNOC-11819) Apr 23, 2026 05:00-09:00 UTC

Update - Our Partner carrier has changed the maintenance schedule slightly by 1 hour.
Maintenance will start one hour later.

Start (UTC): 23 April 2026 05:00
End (UTC): 23 April 2026 09:00
Apr 07, 2026 - 09:28 UTC
Scheduled - Our Partner Carrier will conduct a planned Network Infrastructure Maintenance in the United States Data centers. This maintenance activity may cause temporary disturbances or delays in SMS in the US region only. Measures have been taken to minimize the impact on customer experience.

Impact: During this activity, there is a possibility for intermittent disruptions in SMS traffic and processing that may occur during maintenance.

Additional Information: The Global NOC will be actively monitoring the network during the maintenance activity. Notifications will be sent before and after the completion of the maintenance.
Apr 07, 2026 - 09:07 UTC

Semtech Planned maintenance in NAM Lithia Springs and Madison Data Centers (GNOC-11948) Apr 29, 2026 02:00-06:00 UTC

Semtech will be doing maintenance on its routers in NAM Lithia Springs and Madison Data Centers as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: There could be very minor intermittent issues with data services during the maintenance window. However, we do not anticipate any large scale prolonged impact on our services.

Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.
Posted on Apr 16, 2026 - 08:44 UTC
Apr 17, 2026

No incidents reported today.

Apr 16, 2026
Service Disruption Notification for ALMS , AirVantage in NA and EU Regions (GNOC-11968)
Resolved - This incident has been resolved.
Apr 16, 19:13 UTC
Update - A fix has been implemented and we are monitoring the results.
Apr 16, 18:39 UTC
Update - Semtech is experiencing performance degradation across ALMS components (UI, API, Device Frontend) and AirVantage services (UI, APIs, Device Frontend, Data Push) in the EU and NA regions.

Our engineering team is actively working on high-priority mitigation to restore full functionality across all affected services.

We will provide the next update in 60 minutes
Apr 16, 18:01 UTC
Update - Semtech is experiencing degradation on the ALMS -UI, API, and Device Front End. AirVantage UI APIs & Device Front End and Data Push in the EU & NA regions are also degraded. Please find the affected components below

Our engineers are working on high-priority to restore services.

We will provide the next update in 60 minutes
Apr 16, 16:23 UTC
Monitoring - Semtech experienced degradation on the AirVantage UI APIs & Device Front End in the EU & NA regions.
Our engineers have restored the services.

Impact:
Customers experienced failures or service disruptions on UI APIs & Device Front End in the EU & NA regions.

We are observing complete restoration and monitoring the results.
Apr 16, 15:30 UTC
Service Disruption Notification - IMaestro Platform (GNOC-11969)
Resolved - This incident has been resolved.
Apr 16, 18:42 UTC
Update - We are continuing to monitor for any further issues.
Apr 16, 16:48 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 16, 16:45 UTC
Investigating - Semtech is experiencing a disruption with the iMaestro Platform. We are investigating to determine the cause and scope of the impact.

We appreciate your patience in this regard.

We will provide the next update shortly.
Apr 16, 15:48 UTC
Semtech Planned Activity – AMM52 Upgrade to version 2.18 Re-Release (API Key Support) (GNOC-11465)
Completed - The scheduled maintenance has been completed.
Apr 16, 12:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 04:32 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM52 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.
Mar 30, 16:19 UTC
Apr 15, 2026
Partner Carrier Maintenance on Database Infrastructure (GNOC-11518)
Completed - The scheduled maintenance has been completed.
Apr 15, 16:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 06:01 UTC
Scheduled - Our Partner Carrier will be doing maintenance on its database infrastructure as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: As part of our upcoming network optimization activities, there may be very minor intermittent connectivity issues during the planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.

Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.
Mar 31, 09:05 UTC
Semtech Planned Activity – AMM05 Upgrade to version 2.18 Re-Release (API Key Support) (GNOC-11464)
Completed - The scheduled maintenance has been completed.
Apr 15, 12:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 04:33 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM05 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.
Mar 30, 16:13 UTC
Service degradation Notification for Essentials5 SIM Subscription in EU and NAM Region (GNOC-11934)
Resolved - This incident has been resolved.
Apr 15, 04:04 UTC
Monitoring - Our monitoring system indicates that the services has been restored. Our engineers continue to observe improvements in our partner carrier network.

We are closely monitoring to ensure stability. If there are no further impacts, we will consider this resolved after our monitoring period.
Apr 15, 00:33 UTC
Investigating - Semtech is observing service degradation for Essentials5 SIM in the EU and NAM Region. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway.

Impact:
Impacted devices may experience delays in Data, SMS, and Voice Services.

We appreciate your patience in this regard. We will provide the next update within 2 hours.
Apr 14, 22:30 UTC
Apr 14, 2026
Partner Carrier Activity - Maintenance of Network Infrastructure (GNOC-11776)
Completed - The scheduled maintenance has been completed.
Apr 14, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 19:00 UTC
Scheduled - Our Partner Carrier will be doing maintenance on its database infrastructure as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: As part of our upcoming network optimization activities, there may be very minor intermittent connectivity issues during the planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.

Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.
Apr 2, 16:24 UTC
Apr 13, 2026
Semtech Planned Activity – AMM10 Upgrade to version 2.18 Re-Release (API Key Support) (GNOC-11463)
Completed - The scheduled maintenance has been completed.
Apr 13, 12:32 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 04:30 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM10 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.
Mar 30, 15:51 UTC
Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026
Semtech Planned Activity – AMM03 Upgrade to version 2.18 Re-Release (API Key Support) (GNOC-11462)
Completed - The scheduled maintenance has been completed.
Apr 9, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 04:32 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM03 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.
Mar 25, 07:03 UTC
Apr 8, 2026
Partner Carrier Maintenance on Database Infrastructure (GNOC-11515)
Completed - The scheduled maintenance has been completed.
Apr 8, 13:01 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 8, 03:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 03:02 UTC
Scheduled - Our Partner Carrier will be doing maintenance on its database infrastructure as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: As part of our upcoming network optimization activities, there may be very minor intermittent connectivity issues during the planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.

Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.
Mar 24, 16:24 UTC
Semtech Planned Activity – AMM08 Upgrade to version 2.18 Re-Release (API Key Support) (GNOC-11461)
Completed - The scheduled maintenance has been completed.
Apr 8, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 04:31 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM08 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.
Mar 22, 21:23 UTC
Semtech Planned maintenance in NAM Lithia Springs and Madison Data Centers (GNOC-11693)
Completed - This notice is to inform you that scheduled maintenance on NAM Lithia Springs and Madison Data Centers (GNOC-11693) has Failed. The full list of affected services can be found below.

A new notice will be published once this maintenance is rescheduled for a later date.
Apr 8, 03:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 02:34 UTC
Scheduled - Semtech will be doing maintenance on its routers in NAM Lithia Springs and Madison Data Centers as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: There could be very minor intermittent issues with data services during the maintenance window. However, we do not anticipate any large scale prolonged impact on our services.

Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.
Mar 27, 17:28 UTC
Partner Carrier Maintenance on ORS GEO REDUNDANT PLATFORM (GNOC-11690)
Completed - The scheduled maintenance has been completed.
Apr 8, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 20:11 UTC
Scheduled - Our Partner Carrier will be conducting maintenance to update its geo-redundant roaming network infrastructure. This activity is designed to enhance reliability and improve service resiliency provided to our valued customers.

Impact: During the maintenance window, customers may experience service disruptions. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity.

Additional Information: The Semtech Global NOC will actively monitor network performance throughout the maintenance window. Notifications will be issued prior to the start of the activity and again upon its successful completion.
Mar 26, 16:29 UTC
Apr 7, 2026
Apr 6, 2026
Semtech Planned Activity – AMM09 Upgrade to version 2.18 Re-Release (API Key Support) (GNOC-11460)
Completed - The scheduled maintenance has been completed.
Apr 6, 12:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 04:33 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM09 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.
Mar 22, 21:18 UTC
Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

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