All Systems Operational

AirVantage Operational
UI (EU) Operational
API (EU) Operational
Device Front End (EU) Operational
Data Push (EU) Operational
UI (NA) Operational
API (NA) Operational
Device Front End (NA) Operational
Data Push (NA) Operational
UI (CAD) Operational
API (CAD) Operational
Device Front End (CAD) Operational
Data Push (CAD) Operational
UI (AU) Operational
API (AU) Operational
Device Front End (AU) Operational
Data Push (AU) Operational
SW Advanced Operational
Data (NA) Operational
Data (EU) Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials1 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials2 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials3 Operational
Data (NA) Operational
Data (EU) Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials4 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials5 Operational
Network Connectivity Operational
Data Operational
SMS Operational
USSD Operational
Voice Operational
VoLTE Operational
Enhanced Carrier Connectivity (NAM) / MSO Operational
UI Operational
API Operational
Data Push Operational
AT&T - Data Operational
AT&T - SMS Operational
AT&T - Voice Operational
Verizon - Data Operational
Verizon - SMS Operational
Verizon - Voice Operational
Jasper - Data Operational
Jasper - SMS Operational
Rogers - Data Operational
Rogers - SMS Operational
Sprint - Data Operational
Sprint - SMS Operational
Sprint - Voice Operational
T Mobile - Data Operational
T Mobile - SMS Operational
T Mobile - Voice Operational
MES - SMS Operational
Telenor - Data Operational
Telenor - SMS Operational
Xpress (2G Airadigm) - Data Operational
Xpress (2G Airadigm) - SMS Operational
Maingate Operational
Maingate Manager Operational
DNA (Finnish SIMs) - Data Operational
DNA (Finnish SIMs) - SMS Operational
DNA (Finnish SIMs) - Voice Operational
DNA (Finnish SIMs) - CSD Operational
SW (French SIMs) - Data Operational
SW (French SIMs) - SMS Operational
SW (French SIMs) - Voice Operational
Telia (Swedish SIMs) - Data Operational
Telia (Swedish SIMs) - SMS Operational
Telia (Swedish SIMs) - Voice Operational
Telia (Swedish SIMs) - CSD Operational
Communication Server GSM Data Operational
Communication Server Dialog Operational
IP Connect CSD Operational
MVR (Managed VPN Router) Operational
SMS Connect Operational
Virtual Modem Operational
Communication Server Broadcast Operational
Email2SMS Operational
iGate 3.0 Operational
iGate MMS Operational
iGate SMS Operational
iSMSC Operational
ALMS Operational
UI Operational
API Operational
Device Front end Operational
VPN Concentrators Operational
Reporting (AMR) Operational
Semtech Smart Connectivity (OOBM - GLOBAL) Operational
Semtech Carrier + Services (OOBM - NA) Operational
Broadband Access Operational
Devices Operational
iMaestro Platform Operational
Connectivity Operational
AirLink Mobility Manager Operational
AMM02 Operational
AMM03 Operational
AMM04 Operational
AMM05 Operational
AMM06 Operational
AMM07 Operational
AMM08 Operational
AMM09 Operational
AMM10 Operational
AMM11 Operational
AMM50 Operational
AMM52 Operational
AMM81 Operational
AMM82 Operational
AMM84 Operational
AMM86 Operational
AMM87 Operational
AMM88 Operational
AMM89 Operational
AMM90 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Semtech Planned Activity – AMM09 Upgrade to version 2.18 (GNOC-10186) Jan 15, 2026 03:30-12:30 UTC

Update - Correction: This is to inform you that Semtech has rescheduled the maintenance to upgrade AMM09 to version 2.18. The new maintenance window is scheduled for January 15, 2026, at 04:30 UTC.

Additional Information:
Notifications will be sent prior to the start of the maintenance and again upon its completion.

Dec 06, 2025 - 19:15 UTC
Update - This is to inform you that Semtech has rescheduled the maintenance to upgrade AMM09 to version 2.18. The new maintenance window is scheduled for January 15, 2025, at 04:30 UTC.

Additional Information:
Notifications will be sent prior to the start of the maintenance and again upon its completion.

Dec 06, 2025 - 19:12 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM09 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Dec 03, 2025 - 15:35 UTC

Semtech Planned Activity – AMM03 Upgrade to version 2.18 (GNOC-10190) Jan 19, 2026 03:30-12:30 UTC

Semtech Planned Activity – AMM03 Upgrade to version 2.18 (GNOC-10190)

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM03 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Posted on Dec 20, 2025 - 20:37 UTC

Semtech Planned Activity – AMM10 Upgrade to version 2.18 (GNOC-10191) Jan 21, 2026 03:30-12:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM10 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Posted on Dec 20, 2025 - 20:41 UTC

Semtech Planned Activity – AirVantage Service Upgrade (GNOC-10730) Jan 21, 2026 07:00-08:00 UTC

Update - Correction: This notice is to inform you that we will be performing scheduled maintenance on the AirVantage platform. Our engineers will be working on security update for the platform’s load-balancing infrastructure. This work will improve security and aligns with our commitment to providing best-in-class services. The full list of affected services can be found below.

Impact: During the execution of this maintenance, existing network sessions may drop for a few minutes.

Other Information: Semtech Engineers will be actively monitoring the network during this activity. Notifications will be sent before and after completion of the maintenance.

Jan 07, 2026 - 17:25 UTC
Scheduled - This notice is to inform you that we will be performing scheduled maintenance on the AirVantage platform. Our engineers will be working on the platform’s load-balancing configuration mechanism. This work will improve network resiliency and efficiency and aligns with our commitment to providing best-in-class services The full list of affected services can be found below.

Impact: During the execution of this maintenance, existing network sessions may drop for a few minutes.

Other Information: Semtech Engineers will be actively monitoring the network during this activity. Notifications will be sent before and after completion of the maintenance.

Jan 07, 2026 - 17:10 UTC

Semtech Planned Activity – AMM05 Upgrade to version 2.18 (GNOC-10194) Jan 22, 2026 03:30-12:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM05 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Posted on Jan 06, 2026 - 19:11 UTC

Semtech Planned Activity – AMM52 Upgrade to version 2.18 (GNOC-10192) Jan 27, 2026 03:30-12:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM52 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Posted on Jan 10, 2026 - 20:27 UTC

Semtech Planned Activity – AMM08 Upgrade to version 2.18 (GNOC-10193) Jan 29, 2026 03:30-12:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM08 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Posted on Jan 10, 2026 - 20:31 UTC
Jan 14, 2026
Completed - The scheduled maintenance has been completed.
Jan 14, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 01:03 UTC
Scheduled - Our partner carrier will perform an emergency maintenance on their ORS Geo-Redundant platform for Dual IMSI service. This activity aims to improve network stability and enhance the services provided to our valued clients. A list of affected services is included below.

Impact: Maintenance will be performed on the ORS Geo-Redundant platform. Brief degradation in SMS, voice, and data services may occur.

Additional Information: The Global NOC will be actively monitoring the network during the maintenance activity. Notifications will be sent before and after the completion of the maintenance.

Jan 12, 10:46 UTC
Jan 13, 2026
Completed - The scheduled maintenance has been completed.
Jan 13, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 03:30 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM04 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Dec 6, 18:55 UTC
Jan 12, 2026
Completed - The scheduled maintenance has been completed.
Jan 12, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 03:32 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM88 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Dec 5, 21:00 UTC
Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026
Completed - The scheduled maintenance has been completed.
Jan 9, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 03:31 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM86 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Jan 5, 13:24 UTC
Jan 8, 2026
Completed - The scheduled maintenance has been completed.
Jan 8, 12:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 03:29 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM06 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Dec 3, 15:40 UTC
Jan 7, 2026

No incidents reported.

Jan 6, 2026
Completed - The scheduled maintenance has been completed.
Jan 6, 12:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 03:36 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM07 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Dec 5, 20:49 UTC
Jan 5, 2026
Resolved - We have not observed any further issues during our monitoring period. We are considering this issue resolved.
Jan 5, 20:41 UTC
Monitoring - Our engineers have restored service, and we are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.
Jan 5, 19:34 UTC
Update - Our engineers are continuing to investigate the root cause and are working to restore service as quickly as possible. At this time, an estimated time for resolution is not yet available. Additional updates will be provided as more information becomes available.
Jan 5, 13:10 UTC
Update - Our engineers continues investigating for the root cause and working to restore service as quickly as possible. At this time, an estimated time for resolution is not yet available. Additional updates will be provided as more information becomes available.
Jan 5, 05:38 UTC
Update - Our engineers are continuing to investigate this issue while working diligently to identify the root cause and restore normal service as quickly as possible. At this time, an estimated time for resolution is not yet available. Additional updates will be provided as more information becomes available.
Jan 4, 22:37 UTC
Investigating - The Semtech MES SMS service is currently experiencing service degradation. Customers may experience irregular SMS delivery, including inconsistent delivery times, for messages intended for this network.

Our engineers are actively investigating the issue and working to restore normal service as quickly as possible. At this time, an estimated time for resolution is not yet available.

Impact: Irregular SMS delivery and inconsistent delivery times.

We will provide an update as soon as we have additional information.

Jan 4, 19:12 UTC
Jan 4, 2026
Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.