Update -
Correction: This is to inform you that Semtech has rescheduled the maintenance to upgrade AMM09 to version 2.18. The new maintenance window is scheduled for January 15, 2026, at 04:30 UTC.
Additional Information: Notifications will be sent prior to the start of the maintenance and again upon its completion.
Dec 06, 2025 - 19:15 UTC
Update -
This is to inform you that Semtech has rescheduled the maintenance to upgrade AMM09 to version 2.18. The new maintenance window is scheduled for January 15, 2025, at 04:30 UTC.
Additional Information: Notifications will be sent prior to the start of the maintenance and again upon its completion.
Dec 06, 2025 - 19:12 UTC
Scheduled -
This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM09 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below: https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/
Impact: - The AMM web User Interface will be unavailable during the maintenance window. - Gateway operation will be unaffected during this change window. - The IP address of this server will change following the procedure. - Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN. - In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.
Other Information: The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.
Dec 03, 2025 - 15:35 UTC
Semtech Planned Activity – AMM03 Upgrade to version 2.18 (GNOC-10190)
This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM03 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below: https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/
Impact: - The AMM web User Interface will be unavailable during the maintenance window. - Gateway operation will be unaffected during this change window. - The IP address of this server will change following the procedure. - Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN. - In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.
Other Information: The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window. Posted on
Dec 20, 2025 - 20:37 UTC
This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM10 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below: https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/
Impact: - The AMM web User Interface will be unavailable during the maintenance window. - Gateway operation will be unaffected during this change window. - The IP address of this server will change following the procedure. - Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN. - In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.
Other Information: The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window. Posted on
Dec 20, 2025 - 20:41 UTC
Update -
Correction: This notice is to inform you that we will be performing scheduled maintenance on the AirVantage platform. Our engineers will be working on security update for the platform’s load-balancing infrastructure. This work will improve security and aligns with our commitment to providing best-in-class services. The full list of affected services can be found below.
Impact: During the execution of this maintenance, existing network sessions may drop for a few minutes.
Other Information: Semtech Engineers will be actively monitoring the network during this activity. Notifications will be sent before and after completion of the maintenance.
Jan 07, 2026 - 17:25 UTC
Scheduled -
This notice is to inform you that we will be performing scheduled maintenance on the AirVantage platform. Our engineers will be working on the platform’s load-balancing configuration mechanism. This work will improve network resiliency and efficiency and aligns with our commitment to providing best-in-class services The full list of affected services can be found below.
Impact: During the execution of this maintenance, existing network sessions may drop for a few minutes.
Other Information: Semtech Engineers will be actively monitoring the network during this activity. Notifications will be sent before and after completion of the maintenance.
Jan 07, 2026 - 17:10 UTC
This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM05 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below: https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/
Impact: - The AMM web User Interface will be unavailable during the maintenance window. - Gateway operation will be unaffected during this change window. - The IP address of this server will change following the procedure. - Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN. - In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.
Other Information: The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window. Posted on
Jan 06, 2026 - 19:11 UTC
This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM52 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below: https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/
Impact: - The AMM web User Interface will be unavailable during the maintenance window. - Gateway operation will be unaffected during this change window. - The IP address of this server will change following the procedure. - Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN. - In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.
Other Information: The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window. Posted on
Jan 10, 2026 - 20:27 UTC
This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM08 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below: https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/
Impact: - The AMM web User Interface will be unavailable during the maintenance window. - Gateway operation will be unaffected during this change window. - The IP address of this server will change following the procedure. - Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN. - In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.
Other Information: The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window. Posted on
Jan 10, 2026 - 20:31 UTC
Completed -
The scheduled maintenance has been completed.
Jan 14, 04:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 01:03 UTC
Scheduled -
Our partner carrier will perform an emergency maintenance on their ORS Geo-Redundant platform for Dual IMSI service. This activity aims to improve network stability and enhance the services provided to our valued clients. A list of affected services is included below.
Impact: Maintenance will be performed on the ORS Geo-Redundant platform. Brief degradation in SMS, voice, and data services may occur.
Additional Information: The Global NOC will be actively monitoring the network during the maintenance activity. Notifications will be sent before and after the completion of the maintenance.
Jan 12, 10:46 UTC
Completed -
The scheduled maintenance has been completed.
Jan 13, 12:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 03:30 UTC
Scheduled -
This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM04 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below: https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/
Impact: - The AMM web User Interface will be unavailable during the maintenance window. - Gateway operation will be unaffected during this change window. - The IP address of this server will change following the procedure. - Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN. - In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.
Other Information: The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.
Dec 6, 18:55 UTC
Completed -
The scheduled maintenance has been completed.
Jan 12, 12:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 03:32 UTC
Scheduled -
This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM88 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below: https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/
Impact: - The AMM web User Interface will be unavailable during the maintenance window. - Gateway operation will be unaffected during this change window. - The IP address of this server will change following the procedure. - Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN. - In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.
Other Information: The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.
Dec 5, 21:00 UTC
Completed -
The scheduled maintenance has been completed.
Jan 9, 12:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 03:31 UTC
Scheduled -
This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM86 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below: https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/
Impact: - The AMM web User Interface will be unavailable during the maintenance window. - Gateway operation will be unaffected during this change window. - The IP address of this server will change following the procedure. - Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN. - In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.
Other Information: The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.
Jan 5, 13:24 UTC
Completed -
The scheduled maintenance has been completed.
Jan 8, 12:38 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 03:29 UTC
Scheduled -
This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM06 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below: https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/
Impact: - The AMM web User Interface will be unavailable during the maintenance window. - Gateway operation will be unaffected during this change window. - The IP address of this server will change following the procedure. - Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN. - In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.
Other Information: The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.
Dec 3, 15:40 UTC
Completed -
The scheduled maintenance has been completed.
Jan 6, 12:29 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 03:36 UTC
Scheduled -
This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM07 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below: https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/
Impact: - The AMM web User Interface will be unavailable during the maintenance window. - Gateway operation will be unaffected during this change window. - The IP address of this server will change following the procedure. - Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN. - In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.
Other Information: The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.
Dec 5, 20:49 UTC
Resolved -
We have not observed any further issues during our monitoring period. We are considering this issue resolved.
Jan 5, 20:41 UTC
Monitoring -
Our engineers have restored service, and we are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.
Jan 5, 19:34 UTC
Update -
Our engineers are continuing to investigate the root cause and are working to restore service as quickly as possible. At this time, an estimated time for resolution is not yet available. Additional updates will be provided as more information becomes available.
Jan 5, 13:10 UTC
Update -
Our engineers continues investigating for the root cause and working to restore service as quickly as possible. At this time, an estimated time for resolution is not yet available. Additional updates will be provided as more information becomes available.
Jan 5, 05:38 UTC
Update -
Our engineers are continuing to investigate this issue while working diligently to identify the root cause and restore normal service as quickly as possible. At this time, an estimated time for resolution is not yet available. Additional updates will be provided as more information becomes available.
Jan 4, 22:37 UTC
Investigating -
The Semtech MES SMS service is currently experiencing service degradation. Customers may experience irregular SMS delivery, including inconsistent delivery times, for messages intended for this network.
Our engineers are actively investigating the issue and working to restore normal service as quickly as possible. At this time, an estimated time for resolution is not yet available.
Impact: Irregular SMS delivery and inconsistent delivery times.
We will provide an update as soon as we have additional information.
Jan 4, 19:12 UTC