All Systems Operational
Octave Operational
Platform API ? Operational
User Interface ? Operational
Device Provisioning ? Operational
Cellular Connectivity ? Operational
External Connectors ? Operational
AirVantage Operational
UI (EU) ? Operational
API (EU) ? Operational
Device Front End (EU) ? Operational
Data Push (EU) ? Operational
UI (NA) ? Operational
API (NA) ? Operational
Device Front End (NA) ? Operational
Data Push (NA) ? Operational
SW Advanced Operational
Data (NA) ? Operational
Data (EU) ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
SW Essentials1 Operational
Data ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
SW Essentials2 Operational
Data ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
SW Essentials3 Operational
Data (NA) ? Operational
Data (EU) ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
SW Essentials4 Operational
Data ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
Enhanced Carrier Connectivity (NAM) / MSO Operational
UI Operational
API Operational
Data Push Operational
AT&T - Data ? Operational
AT&T - SMS ? Operational
AT&T - Voice ? Operational
Verizon - Data ? Operational
Verizon - SMS ? Operational
Verizon - Voice ? Operational
Jasper - Data Operational
Jasper - SMS Operational
Rogers - Data Operational
Rogers - SMS Operational
Sprint - Data ? Operational
Sprint - SMS ? Operational
Sprint - Voice ? Operational
T Mobile - Data Operational
T Mobile - SMS ? Operational
T Mobile - Voice ? Operational
MES - SMS ? Operational
Telenor - Data Operational
Telenor - SMS Operational
Xpress (2G Airadigm) - Data Operational
Xpress (2G Airadigm) - SMS Operational
Maingate Operational
Maingate Manager ? Operational
DNA (Finnish SIMs) - Data ? Operational
DNA (Finnish SIMs) - SMS ? Operational
DNA (Finnish SIMs) - Voice ? Operational
DNA (Finnish SIMs) - CSD ? Operational
Netcom (Norwegian SIMs) - Data ? Operational
Netcom (Norwegian SIMs) - SMS ? Operational
Netcom (Norwegian SIMs) - Voice ? Operational
Netcom (Norwegian SIMs) - CSD ? Operational
SW (French SIMs) - Data ? Operational
SW (French SIMs) - SMS ? Operational
SW (French SIMs) - Voice ? Operational
Telia (Swedish SIMs) - Data ? Operational
Telia (Swedish SIMs) - SMS ? Operational
Telia (Swedish SIMs) - Voice ? Operational
Telia (Swedish SIMs) - CSD ? Operational
Communication Server GSM Data ? Operational
Communication Server Dialog ? Operational
IP Connect CSD ? Operational
MVR (Managed VPN Router) ? Operational
SMS Connect ? Operational
Virtual Modem ? Operational
Communication Server Broadcast ? Operational
Email2SMS ? Operational
iGate 3.0 ? Operational
iGate MMS ? Operational
iGate SMS ? Operational
iSMSC ? Operational
ALMS Operational
UI ? Operational
API ? Operational
Device Front end ? Operational
VPN Concentrators ? Operational
Reporting (ARA) ? Operational
Managed Connectivity Services Operational
Devices ? Operational
iMaestro Platform ? Operational
Connectivity ? Operational
AirLink Mobility Manager Operational
AMM02 Operational
AMM03 Operational
AMM04 Operational
AMM05 Operational
AMM06 Operational
AMM07 Operational
AMM08 Operational
AMM09 Operational
AMM10 Operational
AMM50 Operational
AMM51 Operational
AMM52 Operational
AMM81 Operational
AMM82 Operational
AMM84 Operational
AMM85 Operational
AMM86 Operational
AMM87 Operational
AMM88 Operational
AMM89 Operational
AMM90 Operational
[STAGING] FocalPoint Operational
Application (Judicial) Operational
Application (Commercial) Operational
Location-Based Services (Judicial) Operational
Location-Based Services (Commercial) Operational
SMS Message Delivery (Judicial) Operational
SMS Message Delivery (Commercial) Operational
API (Judicial) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
This notice is to inform you that we will be performing scheduled maintenance that may affect the services listed below.

Impact:
During the execution of the scheduled activity, customers may experience brief delays or failures in operations and connectivity for the services listed below.
Posted on Apr 19, 14:46 UTC
Past Incidents
Apr 21, 2021

No incidents reported today.

Apr 20, 2021
Resolved - We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.

Restoration Time:
All services were restored as of 14:52 UTC.

Start Time: 04/20/2021 07:00 UTC
End Time: 04/20/2021 14:52 UTC

We apologize for the service interruption and we thank you for your patience while our teams worked to restore service.
Apr 20, 18:56 UTC
Monitoring - Corrective action has been taken to resolve this issue. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after one hour.

Start Time: 07:00 UTC
End Time: 14:52 UTC
Apr 20, 15:07 UTC
Identified - We have identified the cause of the service disruption and are working to resolve the issue.

No ETR is currently available. Thank you for your patience as we work to resolve this as soon as possible.
Apr 20, 14:41 UTC
Investigating - Sierra Wireless is experiencing a disruption with the services listed below. We are investigating to determine the cause and scope of the impact. No ETR is currently available. We will provide an update as soon as we have additional information.
Apr 20, 13:26 UTC
Apr 19, 2021
Resolved - We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.

Restoration Time:
All services were restored as of 14:03 UTC.

Start Time: 04/19/2021 13:41 UTC
End Time: 04/19/2021 14:03 UTC

We apologize for the service interruption and we thank you for your patience while our teams worked to restore service.
Apr 19, 15:46 UTC
Monitoring - Sierra Wireless has experienced a disruption with the services listed below. Corrective action was taken immediately, and services were restored. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after one hour.
Apr 19, 14:16 UTC
Completed - The scheduled maintenance has been completed.
Apr 19, 12:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 11:03 UTC
Scheduled - This notice is to inform you that we will be performing scheduled maintenance that will affect Enhanced Carrier Connectivity T-Mobile SMS Services.

Impact:
During the execution of the maintenance, customers may experience failures in sms delivery functionality. and will need to resubmit failed messages upon completion of the activity.

Other Information:
A message will be sent before and upon completion of the maintenance.
Apr 19, 03:01 UTC
Completed - The scheduled maintenance has been completed.
Apr 19, 10:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 19, 07:00 UTC
Scheduled - This notice is to inform you that as part of the Sierra Wireless Disaster Recovery Plan (DRP), we will be conducting an MVNO network stress test to assess network resiliency and ensure network redundancy. No impact is expected, but due to the nature of this activity, we want to keep our customers informed.

The Business Continuity Management test will be conducted in a controlled manner and teams will be on high alert throughout the duration of the scheduled timeframe. As always, customers will be updated through Statuspage upon the start and completion of this activity.
Apr 8, 16:37 UTC
Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021

No incidents reported.

Apr 15, 2021

No incidents reported.

Apr 14, 2021

No incidents reported.

Apr 13, 2021
Completed - The scheduled maintenance has been completed.
Apr 13, 10:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 07:01 UTC
Scheduled - This notice is to inform you that as part of the Sierra Wireless Disaster Recovery Plan (DRP), we will be conducting an MVNO network stress test to assess network resiliency and ensure network redundancy. No impact is expected, but due to the nature of this activity, we want to keep our customers informed.

The Business Continuity Management test will be conducted in a controlled manner and teams will be on high alert throughout the duration of the scheduled timeframe. As always, customers will be updated through Statuspage upon the start and completion of this activity.
Apr 8, 16:37 UTC
Apr 12, 2021
Completed - The scheduled maintenance has been completed.
Apr 12, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 07:05 UTC
Scheduled - This notice is to inform you that as part of the Sierra Wireless Disaster Recovery Plan (DRP), we will be conducting an MVNO network stress test to assess network resiliency and ensure network redundancy. No impact is expected, but due to the nature of this activity, we want to keep our customers informed.

The Business Continuity Management test will be conducted in a controlled manner and teams will be on high alert throughout the duration of the scheduled timeframe. As always, customers will be updated through Statuspage upon the start and completion of this activity.
Apr 8, 16:35 UTC
Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021
Completed - The scheduled maintenance has been completed.
Apr 8, 14:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 12:03 UTC
Scheduled - This notice is to inform you that we will be performing scheduled maintenance that may affect the services listed below.

Impact:
During the execution of the scheduled activity, customers may experience brief delays or failures in operations and connectivity.
Apr 6, 13:31 UTC
Apr 7, 2021

No incidents reported.