All Systems Operational

AirVantage Operational
UI (EU) Operational
API (EU) Operational
Device Front End (EU) Operational
Data Push (EU) Operational
UI (NA) Operational
API (NA) Operational
Device Front End (NA) Operational
Data Push (NA) Operational
UI (CAD) Operational
API (CAD) Operational
Device Front End (CAD) Operational
Data Push (CAD) Operational
UI (AU) Operational
API (AU) Operational
Device Front End (AU) Operational
Data Push (AU) Operational
SW Advanced Operational
Data (NA) Operational
Data (EU) Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials1 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials2 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials3 Operational
Data (NA) Operational
Data (EU) Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials4 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials5 Operational
Network Connectivity Operational
Data Operational
SMS Operational
USSD Operational
Voice Operational
VoLTE Operational
Enhanced Carrier Connectivity (NAM) / MSO Operational
UI Operational
API Operational
Data Push Operational
AT&T - Data Operational
AT&T - SMS Operational
AT&T - Voice Operational
Verizon - Data Operational
Verizon - SMS Operational
Verizon - Voice Operational
Jasper - Data Operational
Jasper - SMS Operational
Rogers - Data Operational
Rogers - SMS Operational
Sprint - Data Operational
Sprint - SMS Operational
Sprint - Voice Operational
T Mobile - Data Operational
T Mobile - SMS Operational
T Mobile - Voice Operational
MES - SMS Operational
Telenor - Data Operational
Telenor - SMS Operational
Xpress (2G Airadigm) - Data Operational
Xpress (2G Airadigm) - SMS Operational
Maingate Operational
Maingate Manager Operational
DNA (Finnish SIMs) - Data Operational
DNA (Finnish SIMs) - SMS Operational
DNA (Finnish SIMs) - Voice Operational
DNA (Finnish SIMs) - CSD Operational
SW (French SIMs) - Data Operational
SW (French SIMs) - SMS Operational
SW (French SIMs) - Voice Operational
Telia (Swedish SIMs) - Data Operational
Telia (Swedish SIMs) - SMS Operational
Telia (Swedish SIMs) - Voice Operational
Telia (Swedish SIMs) - CSD Operational
Communication Server GSM Data Operational
Communication Server Dialog Operational
IP Connect CSD Operational
MVR (Managed VPN Router) Operational
SMS Connect Operational
Virtual Modem Operational
Communication Server Broadcast Operational
Email2SMS Operational
iGate 3.0 Operational
iGate MMS Operational
iGate SMS Operational
iSMSC Operational
ALMS Operational
UI Operational
API Operational
Device Front end Operational
VPN Concentrators Operational
Reporting (AMR) Operational
Semtech Smart Connectivity (OOBM - GLOBAL) Operational
Semtech Carrier + Services (OOBM - NA) Operational
Broadband Access Operational
Devices Operational
iMaestro Platform Operational
Connectivity Operational
AirLink Mobility Manager Operational
AMM02 Operational
AMM03 Operational
AMM04 Operational
AMM05 Operational
AMM06 Operational
AMM07 Operational
AMM08 Operational
AMM09 Operational
AMM10 Operational
AMM11 Operational
AMM50 Operational
AMM52 Operational
AMM81 Operational
AMM82 Operational
AMM84 Operational
AMM86 Operational
AMM87 Operational
AMM88 Operational
AMM89 Operational
AMM90 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Emergency Partner Carrier Maintenance on DSC Platform (GNOC-12250) May 27, 2026 05:00-13:30 UTC

Our Partner Carrier will be conducting emergency maintenance on DSC Platform. This activity is designed to enhance reliability and improve service resiliency provided to our valued customers.

Impact: During the maintenance window, customers may experience service disruptions. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity.

Additional Information: The Semtech Global NOC will actively monitor network performance throughout the maintenance window. Notifications will be issued prior to the start of the activity and again upon its successful completion.
Posted on May 19, 2026 - 17:43 UTC

Partner Carrier Maintenance on Network Infrastructure (GNOC-12243) May 28, 2026 04:00-07:00 UTC

Our Partner Carrier will be doing a maintenance on its network infrastructure as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: As part of our upcoming network optimization activities, there may be very minor intermittent connectivity issues during the planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.

Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.
Posted on May 19, 2026 - 08:54 UTC

Emergency Partner Carrier Maintenance on ORS GEO REDUNDANT PLATFORM (GNOC-12223) May 28, 2026 06:00-10:00 UTC

Update - Our partner carrier has rescheduled the Maintenance on ORS GEO REDUNDANT PLATFORM as per the updated schedule below:
Date: 28 May 2026
Start Time: 06:00 UTC
End Time: 10:00 UTC
May 20, 2026 - 11:27 UTC
Scheduled - Our Partner Carrier will be conducting an emergency maintenance to update its geo-redundant roaming network infrastructure. This activity is designed to enhance reliability and improve service resiliency provided to our valued customers.

Impact: During the maintenance window, customers may experience service disruptions. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity.

Additional Information: The Semtech Global NOC will actively monitor network performance throughout the maintenance window. Notifications will be issued prior to the start of the activity and again upon its successful completion.
May 14, 2026 - 12:49 UTC
May 25, 2026
Cancelled: Partner Carrier maintenance on Backbone Network (GNOC-12235)
Completed - This notice is to inform you that scheduled maintenance has been cancelled.

A new notice will be published if this maintenance is rescheduled for a later date.
May 25, 18:02 UTC
Scheduled - Our partner carrier will be conducting maintenance of the IPSEC concentrators on its Backbone Network. This activity is part of their ongoing commitment to enhancing the security, reliability, and overall performance of the services provided to our valued clients. A list of affected services is included below.

Impact: While service interruptions are not expected, brief periods of reduced performance may occur. Affected devices could experience temporary delays or disruptions in data, SMS, and voice services. Efforts have been made to minimize service disruptions, as redundant nodes will manage the traffic.

Additional Information: Semtech GNOC will actively monitor the network throughout the maintenance period. Notifications will be issued both prior to the start and upon completion of the activity.
May 18, 04:39 UTC
Emergency Partner Carrier Maintenance on DSC Platform (GNOC-12249)
Completed - The scheduled maintenance has been completed.
May 25, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 05:00 UTC
Scheduled - Our Partner Carrier will be conducting emergency maintenance on DSC Platform. This activity is designed to enhance reliability and improve service resiliency provided to our valued customers.

Impact: During the maintenance window, customers may experience service disruptions. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity.

Additional Information: The Semtech Global NOC will actively monitor network performance throughout the maintenance window. Notifications will be issued prior to the start of the activity and again upon its successful completion.
May 19, 17:38 UTC
May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026
Essentials3 Subscriptions Service Notification: (GNOC-12270)
Resolved - This incident has been resolved.
May 21, 20:21 UTC
Monitoring - Our partner carrier has restored service, and our engineers are monitoring it to ensure stability. If no further impacts are observed during our monitoring period, we will consider this resolved.
May 21, 18:55 UTC
Update - Semtech is currently experiencing service degradation affecting Essentials3 SIM subscriptions in the EU and NAM regions. Devices operating in these regions may experience difficulties establishing new data sessions. The issue has been reported to our partner carrier, and an investigation is underway to determine the scope and root cause. Impact: Impacted devices may experience delays in establishing Data services. We will provide further updates in 90 minutes.
May 21, 17:21 UTC
Investigating - Our monitoring systems have detected possible service disturbances to Essentials3 SIM subscriptions. Engineers are actively investigating.

We will provide additional details in 15 minutes.
May 21, 16:58 UTC
Partner Carrier Planned Activity - Maintenance on Diameter Signalling Infrastructure (GNOC-12221)
Completed - The scheduled maintenance has been completed.
May 21, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 06:00 UTC
Scheduled - Our carrier partner will be conducting a maintenance activity on its Diameter platform within its network. This maintenance is part of their ongoing efforts to enhance network resiliency and efficiency, in line with their commitment to delivering best-in-class services.
Impact: During the maintenance window, some customers may experience service interruptions. Affected services may include SMS, Voice and Data.
Additional Information: Our Global Network Operations Center (GNOC) will actively monitor the network throughout the maintenance period. Notifications will be issued both prior to the start and upon completion of the activity.
May 13, 16:57 UTC
May 20, 2026
Partner Carrier Maintenance on Kernel and GTPProxy tuning (GNOC-12215)
Completed - The scheduled maintenance has been completed.
May 20, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 05:03 UTC
Scheduled - Our Partner Carrier will perform maintenance on their Kernel and GTPProxy tuning as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: As part of our upcoming maintenance activity, there may be very minor intermittent data connectivity issues during the planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.

Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.
May 13, 12:18 UTC
May 19, 2026
Cancelled: Partner Carrier Maintenance on ORS GEO REDUNDANT PLATFORM (GNOC-12214)
Completed - This notice is to inform you that scheduled maintenance on geo-redundant roaming network infrastructure has been canceled.

A new notice will be published if this maintenance is rescheduled for a later date.
May 19, 17:16 UTC
Scheduled - Our Partner Carrier will be conducting maintenance to update its geo-redundant roaming network infrastructure. This activity is designed to enhance reliability and improve service resiliency provided to our valued customers.

Impact: During the maintenance window, customers may experience service disruptions. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity.

Additional Information: The Semtech Global NOC will actively monitor network performance throughout the maintenance window. Notifications will be issued prior to the start of the activity and again upon its successful completion.
May 13, 09:17 UTC
Partner Carrier Maintenance on ORS GEO REDUNDANT PLATFORM (GNOC-12213)
Completed - The scheduled maintenance has been completed.
May 19, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 05:00 UTC
Scheduled - Our Partner Carrier will be conducting maintenance to update its geo-redundant roaming network infrastructure. This activity is designed to enhance reliability and improve service resiliency provided to our valued customers.

Impact: During the maintenance window, customers may experience service disruptions. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity.

Additional Information: The Semtech Global NOC will actively monitor network performance throughout the maintenance window. Notifications will be issued prior to the start of the activity and again upon its successful completion.
May 13, 08:52 UTC
Emergency Partner Carrier Maintenance on Network Infrastructure (GNOC-12231)
Completed - The scheduled maintenance has been completed.
May 19, 07:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 04:00 UTC
Scheduled - Our Partner Carrier will be doing a emergency maintenance on its network infrastructure as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: As part of our upcoming network optimization activities, there may be very minor intermittent connectivity issues during the planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.

Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.
May 15, 15:32 UTC
May 18, 2026
Emergency Partner Carrier Activity – Software Upgrade (GNOC-12192)
Completed - The scheduled maintenance has been completed.
May 18, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 18, 00:01 UTC
Scheduled - Our partner carrier will be conducting an emergency maintenance of Software Upgrade activity on its network . This activity is part of their ongoing commitment to enhancing the security, reliability, and overall performance of the services provided to our valued clients. A list of affected services is included below.

Impact: While service interruptions are not expected, brief periods of reduced performance may occur. Affected devices could experience temporary delays or disruptions in data, SMS, and voice services. Efforts have been made to minimize service disruptions, as redundant nodes will manage the traffic.

Additional Information: Semtech GNOC will actively monitor the network throughout the maintenance period. Notifications will be issued both prior to the start and upon completion of the activity.
May 9, 05:56 UTC
May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026
Semtech Planned Activity – Software upgrade on Router Infrastructure in Europe Data Center (GNOC-12102)
Completed - The scheduled maintenance has been completed.
May 11, 22:43 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 18:02 UTC
Scheduled - Semtech will be doing maintenance of software upgrade on its routers in Europe Data Center as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: During the maintenance window, customers may experience service disruptions in Europe region only. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity briefly.

Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.
Apr 30, 02:31 UTC
← Incident History Powered by Atlassian Statuspage