Status - Sierra Wireless Status

All Systems Operational

Octave Operational

Platform API Operational

User Interface Operational

Device Provisioning Operational

Cellular Connectivity Operational

External Connectors Operational

AirVantage Operational

UI (EU) Operational

API (EU) Operational

Device Front End (EU) Operational

Data Push (EU) Operational

UI (NA) Operational

API (NA) Operational

Device Front End (NA) Operational

Data Push (NA) Operational

SW Advanced Operational

Data (NA) Operational

Data (EU) Operational

SMS Operational

Voice Operational

USSD Operational

SW Essentials1 Operational

Data Operational

SMS Operational

Voice Operational

USSD Operational

SW Essentials2 Operational

Data Operational

SMS Operational

Voice Operational

USSD Operational

SW Essentials3 Operational

Data (NA) Operational

Data (EU) Operational

SMS Operational

Voice Operational

USSD Operational

SW Essentials4 Operational

Data Operational

SMS Operational

Voice Operational

USSD Operational

Enhanced Carrier Connectivity (NAM) / MSO Operational

UI Operational

API Operational

Data Push Operational

AT&T - Data Operational

AT&T - SMS Operational

AT&T - Voice Operational

Verizon - Data Operational

Verizon - SMS Operational

Verizon - Voice Operational

Jasper - Data Operational

Jasper - SMS Operational

Rogers - Data Operational

Rogers - SMS Operational

Sprint - Data Operational

Sprint - SMS Operational

Sprint - Voice Operational

T Mobile - Data Operational

T Mobile - SMS Operational

T Mobile - Voice Operational

MES - SMS Operational

Telenor - Data Operational

Telenor - SMS Operational

Xpress (2G Airadigm) - Data Operational

Xpress (2G Airadigm) - SMS Operational

Maingate Operational

Maingate Manager Operational

DNA (Finnish SIMs) - Data Operational

DNA (Finnish SIMs) - SMS Operational

DNA (Finnish SIMs) - Voice Operational

DNA (Finnish SIMs) - CSD Operational

Netcom (Norwegian SIMs) - Data Operational

Netcom (Norwegian SIMs) - SMS Operational

Netcom (Norwegian SIMs) - Voice Operational

Netcom (Norwegian SIMs) - CSD Operational

SW (French SIMs) - Data Operational

SW (French SIMs) - SMS Operational

SW (French SIMs) - Voice Operational

Telia (Swedish SIMs) - Data Operational

Telia (Swedish SIMs) - SMS Operational

Telia (Swedish SIMs) - Voice Operational

Telia (Swedish SIMs) - CSD Operational

Communication Server GSM Data Operational

Communication Server Dialog Operational

IP Connect CSD Operational

MVR (Managed VPN Router) Operational

SMS Connect Operational

Virtual Modem Operational

Communication Server Broadcast Operational

Email2SMS Operational

iGate 3.0 Operational

iGate MMS Operational

iGate SMS Operational

iSMSC Operational

ALMS Operational

UI Operational

API Operational

Device Front end Operational

VPN Concentrators Operational

Reporting (ARA) Operational

Managed Connectivity Services Operational

Devices Operational

iMaestro Platform Operational

Connectivity Operational

AirLink Mobility Manager Operational

AMM02 Operational

AMM03 Operational

AMM04 Operational

AMM05 Operational

AMM06 Operational

AMM07 Operational

AMM08 Operational

AMM09 Operational

AMM10 Operational

AMM50 Operational

AMM51 Operational

AMM52 Operational

AMM81 Operational

AMM82 Operational

AMM84 Operational

AMM85 Operational

AMM86 Operational

AMM87 Operational

AMM88 Operational

AMM89 Operational

AMM90 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

Sierra Wireless Scheduled Maintenance (108634) Dec 6, 08:30-15:00 UTC

This notice is to inform you that we will be performing scheduled maintenance that may affect the services listed below.

Impact:
During the execution of the scheduled activity, customers may experience delays or failures in SMS delivery.

Other Information:
A message will be sent before and upon completion of the maintenance.
Posted on Dec 2, 14:58 UTC

Sierra Wireless Scheduled Maintenance (108635) Dec 7, 08:30-15:00 UTC

Sierra Wireless Scheduled Maintenance (108589) Dec 8, 17:00-20:00 UTC

This notice is to inform you that we will be performing scheduled maintenance that may affect the service(s) listed below.

Impact:
During the execution of the scheduled activity, devices may be temporarily unable to establish new sessions on the network.

Other Information:
A message will be sent before and upon completion of the maintenance.
Posted on Nov 29, 14:24 UTC

Sierra Wireless Scheduled Maintenance (108604) Dec 15, 17:00-20:00 UTC

Update - This activity has been rescheduled.
Nov 30, 18:54 UTC

Scheduled - This notice is to inform you that we will be performing scheduled maintenance that may affect the service listed below.

Impact:
During the execution of the scheduled activity, customers will experience delays or failures for incoming and outgoing messages.

Other Information:
A message will be sent before and upon completion of the maintenance.
Nov 22, 13:03 UTC

Past Incidents

Dec 4, 2021

No incidents reported today.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

Sierra Wireless Scheduled Maintenance (108583)

Completed - The scheduled maintenance has been completed.
Dec 2, 07:56 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 04:59 UTC

Scheduled - This notice is to inform you that we will be performing scheduled maintenance that may affect the service listed below.

Impact:
During the execution of the scheduled activity, data sessions will be disconnected. Devices will reconnect based on retry mechanism. No intervention is required from customers.

Other Information:
A message will be sent before and upon completion of the maintenance.
Nov 19, 18:49 UTC

Sierra Wireless Scheduled Maintenance (108612)

Completed - The scheduled maintenance has been completed.
Dec 2, 07:56 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 05:01 UTC

Scheduled - This notice is to inform you that we will be performing scheduled maintenance that may affect the service listed below.

Impact:
During the execution of the scheduled activity, Web User Interface will be unavailable.

Other Information:
A message will be sent before and upon completion of the maintenance.
Nov 30, 08:52 UTC

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

Service Disruption Notification (333649)

Resolved - We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.
Nov 24, 18:52 UTC

Monitoring - Sierra Wireless Engineers identified the problem and have confirmed that it was not global in nature. Network KPI have returned to normal levels at this time. We are closely monitoring to ensure network stability and will consider this resolved if no further impacts are observed after one hour.
Nov 24, 16:24 UTC

Investigating - Sierra Wireless is experiencing a disruption with the services listed below. We are still investigating to determine the cause and scope of the impact. No ETR is currently available. We will provide an update as soon as we have additional information.
Nov 24, 15:12 UTC

Nov 23, 2021

Sierra Wireless Scheduled Maintenance (108575)

Completed - The scheduled maintenance has been completed.
Nov 23, 07:53 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 23, 05:08 UTC

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.