Partner Carrier Activity – Network Security Maintenance Migration (GNOC-8792)

Scheduled Maintenance Report for Status - Sierra Wireless

Completed

The scheduled maintenance has been completed.
Posted Jul 29, 2025 - 04:10 UTC

Verifying

Verification is currently underway for the maintenance items.
Posted Jul 29, 2025 - 02:04 UTC

In progress

The scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 28, 2025 - 22:00 UTC

Scheduled

Our partner carrier will be performing security service migrations within its network infrastructure. This maintenance is part of their ongoing commitment to enhancing the security and reliability of the services provided to our valued clients. A list of affected services is included below.

Impact: During the maintenance window, some customers may experience service interruptions lasting up to one hour. Impacted services may include SMS, Voice, USSD, and Data.

Additional Information:
Our Global Network Operations Center (GNOC) will actively monitor the network throughout the maintenance period. Notifications will be issued both prior to the start and upon completion of the activity.
Posted Jul 11, 2025 - 17:07 UTC
This scheduled maintenance affected: SW Essentials2 (Data, SMS, Voice, USSD).