Semtech Planned Activity – Firewall Reboot and Upgrade (GNOC-7041) Rescheduled

Scheduled Maintenance Report for Status - Sierra Wireless

Completed

This maintenance has been rescheduled for 02/07/2025.

Notifications will be sent before and after the completion of the activity.
Posted Jun 18, 2025 - 15:24 UTC

Scheduled

This notice is to inform you that we will be performing a front-end firewall upgrade, which will require a reboot in one of our geo-redundant data centers. This scheduled maintenance may affect SMS, USSD, and EU AirVantage services. The full list of affected services is provided below. As part of our network lifecycle management process, this activity is necessary to further increase reliability and improve the resiliency of services provided to our valued customers.

Impact: Affected customers may experience service disruptions in AirVantage (EU) operations and provisioning, SMS, and USSD. Efforts have been made to minimize downtime, and service disruption should not exceed 15 minutes during the activity.

Other Information: Semtech engineers will actively monitor the network during the maintenance. Notifications will be sent before and after the completion of the activity.
Posted Jun 11, 2025 - 15:44 UTC
This scheduled maintenance affected: AirVantage (UI (EU), API (EU), Device Front End (EU), Data Push (EU)), SW Essentials1 (SMS, USSD), SW Essentials2 (SMS, USSD), SW Essentials4 (SMS, USSD), SW Advanced (SMS, USSD), SW Essentials3 (SMS, USSD), and SW Essentials5 (SMS, USSD).