We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.
Restoration Time: All services were restored as of 12:57 UTC.
Start Time: 03/30/2021 12:17 UTC End Time: 03/30/2021 12:57 UTC
We apologize for the service interruption and we thank you for your patience while our teams worked to restore service.
Posted Mar 30, 2021 - 16:13 UTC
Corrective action has been taken to resolve this issue. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after one hour.
Start Time: 12:17 UTC End Time: 12:57 UTC
Posted Mar 30, 2021 - 13:14 UTC
Sierra Wireless is experiencing a disruption with the services listed below. AirVantage Data (real-time) usage statistics are currently unavailable in UI, API and CloudConnector. Usage statistics will be available with a 2 hour delay. We are investigating to determine the cause and scope of the impact. No ETR is currently available. We will provide an update as soon as we have additional information.
Posted Mar 30, 2021 - 12:48 UTC
This incident affected: AirVantage (UI (EU), API (EU)).