Issue Summary: Verizon identified the issue and took corrective action to restore the services listed below.
Update: We have been closely monitoring since the corrective action was taken, and have observed no additional impacts within the last hour. We are considering this issue resolved at this time.
Restoration Time: All services have been restored as of: 13:10 UTC.
Other Information: We apologize for the service interruption and we thank you for your patience while our teams worked to restore service.
Posted Sep 16, 2020 - 15:37 UTC
Verizon has taken corrective action to resolve this issue. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after one hour.
Start Time: 11:01 UTC End Time: 13:10 UTC
Posted Sep 16, 2020 - 14:34 UTC
Sierra Wireless is continuing to work closely with Verizon on the Data connectivity issue affecting MCS Devices. No ETR has determined at this time.
Posted Sep 16, 2020 - 13:28 UTC
Sierra Wireless is currently experiencing a disruption with Verizon Data connectivity for MCS devices. We have confirmed an outage on the Verizon network and we are working closely with the carrier to resolve. No ETR is currently available at this time.
We will provide an update as soon as we have additional information.
Posted Sep 16, 2020 - 12:21 UTC
This incident affected: Managed Connectivity Services (Connectivity).