Issue Summary: Sierra Wireless identified the issue and took corrective action to restore the services listed below.
Update: We have been closely monitoring since the corrective action was taken, and have observed no additional impacts within the last hour. We are considering this issue resolved at this time.
Restoration Time: All services have been restored as of: 12:28 UTC.
Other Information: We apologize for the service interruption and we thank you for your patience while our teams worked to restore service.
Posted Aug 26, 2020 - 13:47 UTC
Corrective action has been taken to resolve this issue. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after one hour.
Start Time: 09:00 UTC End Time: 12:28 UTC
Posted Aug 26, 2020 - 12:45 UTC
Sierra Wireless is experiencing disruptions in AirVantage services listed below. This is only affecting AirVantage North America. Sierra Wireless engineers are investigating and working toward resolution. We will provide an update as soon as we have additional information.
Impact: AirVantage services are experiencing delays for Datapoints and Message Delivery for North America. Maximum delays are up to 20 minutes. This is affecting AirVantage API and User Interface components.
Start Time: 08/26/2020 09:00 UTC
Posted Aug 26, 2020 - 10:49 UTC
This incident affected: AirVantage (UI (NA), API (NA)).