AirLink Mobility Manager (AMM) Hosted DNS Lookup Issue (GNOC-7745)

Incident Report for Status - Sierra Wireless

Resolved

This incident has been resolved.

Posted Mar 31, 2025 - 19:10 UTC

Monitoring

Corrective actions have been applied. We are seeing improvement and will continue to monitor to guarantee stability.

Posted Mar 31, 2025 - 17:58 UTC

Identified

Our engineers have identified the cause of the issue and are currently working to resolve. We will send out another update within an hour.

Posted Mar 31, 2025 - 17:16 UTC

Investigating

We are currently experiencing intermittent issues with AMM DNS lookup resolution. Customers may experience intermittent access issues. Engineers are currently investigating to determine scope and cause.

We will provide further updates within 1 hour.

Posted Mar 31, 2025 - 16:08 UTC

This incident affected: AirLink Mobility Manager (AMM02, AMM03, AMM04, AMM05, AMM06, AMM07, AMM08, AMM09, AMM10, AMM11, AMM50, AMM52, AMM81, AMM82, AMM84, AMM86, AMM87, AMM88, AMM89, AMM90).