Sierra Wireless NAM Packet Gateway (PGW) Upgrade (GNOC-1469)
Scheduled Maintenance Report for Status - Sierra Wireless
Completed
The scheduled maintenance has been completed.
Posted Nov 09, 2022 - 18:04 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 09, 2022 - 14:00 UTC
Scheduled
This notice is to inform you that Sierra Wireless will perform the first of three (3) maintenance activities to implement a software version upgrade across our geo-redundant Packet Gateway (PGW) platform. The software upgrade will also address a known operational defect, further enhancing security, redundancy, and resiliency of existing DATA SERVICES, and enable the PGW platform to support future services.

The activities will be implemented as follows:
• Activity 1 – Madison PGW Upgrade Part 1 November 9, 2022 14:00 UTC
• Activity 2 – Lithia Springs PGW Upgrade November 16, 2022 14:00 UTC
• Activity 3 – Madison PGW Upgrade Part 2 November 29, 2022 14:00 UTC

Impact:
There is no impact expected during the execution of the scheduled activity as data sessions will be pro-actively migrated to the geo-redundant mate. No customer intervention is required.

Other Information:
The Global NOC and Sierra Wireless Engineers will be actively monitoring the network during the maintenance activity. Notification will be sent before and after completion of the maintenance.
Posted Nov 07, 2022 - 18:23 UTC
This scheduled maintenance affected: SW Essentials4 (Data).