This notice is to inform you that scheduled maintenance on AMM10 has been rescheduled. The full list of affected services can be found below.
A new notice will be published once this maintenance is rescheduled for a later date.
Posted Nov 13, 2025 - 12:02 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Nov 12, 2025 - 23:07 UTC
Scheduled
This notice is to inform you that Sierra Wireless will be performing scheduled maintenance to upgrade AMM10 to version 2.18. This release includes several new features and updates. For more information, please review the release notes via the link below.
Impact: -The AMM web user interface will be unavailable during the maintenance window. -Gateway operations will be unaffected during this change window. -The IP address of this server will change as part of the procedure. Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance’s FQDN. All gateways should be configured to use the server FQDN. -If a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.
Other Information: The Global NOC and Sierra Wireless engineers will actively monitor the network during the maintenance. Notifications will be sent both before and after the completion of the activity.
Posted Nov 12, 2025 - 23:03 UTC
This scheduled maintenance affected: AirLink Mobility Manager (AMM10).