We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.
Posted Jul 10, 2024 - 18:06 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 10, 2024 - 15:56 UTC
Investigating
Semtech is experiencing a signaling disruption that may affect the services listed below. Customers may be experiencing delays in 2G/3G network registration and establishing new data sessions. Our Partner Carrier has been engaged to address this issue. We are working to resolve this as soon as possible.
Impact: Data, SMS, Voice. We are investigating to determine the scope of the impact. We will provide an update as soon as we have additional information.
Posted Jul 10, 2024 - 15:21 UTC
This incident affected: SW Advanced (Data (NA), Data (EU), SMS, Voice) and SW Essentials1 (Data, SMS, Voice).