We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.
Posted Jan 24, 2023 - 19:10 UTC
Update
Systems remain stable. Recent usage history is flowing without delay. The effort to address older usage history continues.
Posted Jan 24, 2023 - 18:17 UTC
Monitoring
The root cause of the issue has been resolved. Recent usages are flowing without delay. Engineers are working to address older usage history that may display incorrectly.
Posted Jan 24, 2023 - 16:51 UTC
Identified
Sierra Wireless is experiencing a disruption in AirVantage services listed below. Our engineers have identified the root cause and are working to resolve this issue. AirVantage customers may experience usages not showing in AirVantage UI and alerts based on usages not being triggered. No ETR is currently available.
We will provide an update as soon as we have additional information.
Posted Jan 24, 2023 - 15:27 UTC
This incident affected: AirVantage (UI (EU), API (EU), Data Push (NA)).