Partner Carrier Emergency ORS Platform Migration Activity STEP 2 (GNOC-1477)
Scheduled Maintenance Report for Status - Sierra Wireless
The scheduled maintenance has been completed.
Posted Nov 03, 2022 - 23:51 UTC
Verification is currently underway for the maintenance items.
Posted Nov 03, 2022 - 23:31 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 03, 2022 - 21:01 UTC
Our Partner Carrier has notified us that they perform STEP 2 of the traffic migration from their Legacy ORS Platform to their New Geo-Redundant Platform. This important corrective action will address vulnerabilities that factored into previous service interruptions and will improve network resiliency for our customers.

STEP 1 – LTE Signaling Migration was completed on September 6, 2022.

STEP 2 – 2G/3G Network (SS7/MAP) Signaling Migration schedule for Thu. November 3, 2022 at 21:00 UTC.

STEP 3 - Data Mobile Traffic Migration (GTP-C and GTP-U protocols) -- TBD.

During the scheduled activity devices may experience short periods of 2G/3G signaling delays and data connectivity service interruption.

NOTE: There is no downtime expected for 4G/LTE network services.

Other Information:
Sierra Wireless Global NOC will be actively monitoring and prepared to quickly engage our partner if any unexpected service impact is observed during the activity.
Posted Nov 02, 2022 - 15:41 UTC
This scheduled maintenance affected: SW Essentials1 (Data, SMS, Voice, USSD) and SW Advanced (Data (EU)).