This notice is to inform you that this maintenance has encountered unexpected delays during the upgrade. This is due to a large amount of database files being migrated to a new infrastructure. There are no errors currently observed and Semtech/Sierra Wireless engineers are actively working to address.
Engineers have decided that if the data migration does not complete by 2023-12-06 13:30 UTC a Rollback will be implemented.
Semtech/Sierra Wireless engineers will continue to closely monitor and provide further updates. We apologized for any inconvience.
Posted 1 year ago. Dec 06, 2023 - 11:50 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 1 year ago. Dec 06, 2023 - 04:30 UTC
Update
Semtech/Sierra Wireless will be postponing this maintenance by 1 hour.
Start time: 2023-12-06 04:30 UTC End time: 2023-12-06 09:30 UTC
The purpose and impact remains unchanged.
Posted 1 year ago. Dec 04, 2023 - 01:45 UTC
Scheduled
This notice is to inform you that Sierra Wireless will be performing scheduled maintenance to upgrade AMM11 to version 2.17.5. There are many new features and updates in this release, for more info please review the release notes via the link below.
Impact: - The AMM web User Interface will be unavailable during the maintenance window. - Gateway operation will be unaffected during this change window. - The IP address of this server will change following the procedure. - Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN. - In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.
Other Information: The Global NOC and Sierra Wireless Engineers will actively monitor the network during the maintenance. Notification will be sent before and after the completion of the maintenance.
Posted 2 years ago. Nov 22, 2023 - 22:55 UTC
This scheduled maintenance affected: AirLink Mobility Manager (AMM11).