We have not observed any further issues during our monitoring period. We are considering this issue resolved.
Posted Mar 19, 2025 - 22:24 UTC
Monitoring
Our engineers have restored service and we are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.
Posted Mar 19, 2025 - 20:08 UTC
Investigating
Semtech is experiencing another disruption on the AirVantage Platform NA and ALMS. Our engineers are engaged on a troubleshooting bridge investigating to expedite recovery efforts. The services affected are listed below. Customer devices that subscribe to these services may be unable to communicate with the AirVantage Platform and ALMS.
We will provide an update as soon as we have additional information.
Posted Mar 19, 2025 - 19:11 UTC
This incident affected: ALMS (UI, Device Front end), Broadband Access (iMaestro Platform), and AirVantage (Device Front End (NA), Data Push (NA)).