Emergency Partner Carrier ORS Platform Server Maintenance Activity (GNOC-4691)
Scheduled Maintenance Report for Status - Sierra Wireless
The scheduled maintenance has been completed.
Posted Feb 01, 2024 - 03:40 UTC
In progress
The maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 01, 2024 - 03:01 UTC
We will be undergoing scheduled maintenance during this time.
Posted Jan 31, 2024 - 17:21 UTC
Our Partner Carrier will perform an emergency maintenance on their server (Geo-redundant ORS platform). This Emergency Activity is intended to prevent a service disruption. It will increase network reliability and security of services provided to our valued customers. The list of affected services can be found below.

No service impact is expected due to Geo-redundant architecture. Partner Carrier ORS servers will be restarted one server at a time to minimum impact. During the restarts other servers will handle traffic normally without any disruption.

Other Information:
The Sierra Wireless/Semtech's GNOC and Engineers will actively monitor the network during the maintenance. Notification will be sent before and after the completion of the maintenance.
Posted Jan 31, 2024 - 17:19 UTC
This scheduled maintenance affected: SW Advanced (Data (NA), Data (EU), SMS, Voice, USSD) and SW Essentials1 (Data, SMS, Voice, USSD).