Service Degradation Notification for Semtech VoLTE Services (GNOC-12505)

Incident Report for Status - Sierra Wireless

Resolved

This incident has been resolved.

Posted Jun 24, 2026 - 21:11 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 24, 2026 - 19:47 UTC

Investigating

Our monitoring systems have detected service degradation affecting Semtech VoLTE services. Our engineering teams are actively investigating to determine the scope, cause, and immediate fix.

Impact: Subscribers may experience degradation in VoLTE service, registration, calls, and SMS over IP might be impacted.

We appreciate your understanding and will provide the next update within 2 hours.

Posted Jun 24, 2026 - 17:57 UTC

This incident affected: SW Essentials5 (VoLTE).