Service Disruption Notification - Carrier+ Service Issues with AT&T in NAM region (GNOC-12353)

Incident Report for Status - Sierra Wireless

Resolved

This incident has been resolved.
Posted Jun 02, 2026 - 12:29 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 02, 2026 - 11:19 UTC

Update

We are still investigating the issue. We will provide an update in next 2 hours.

We apologize for any inconvenience caused and appreciate your patience.
Posted Jun 02, 2026 - 10:17 UTC

Investigating

Semtech is currently experiencing a service disruption affecting Carrier+ connectivity with AT&T and Rogers Wireless in the North America (NAM) region. As a result, some customers may encounter intermittent network disconnections. Our teams are actively investigating the issue and working to restore full service as quickly as possible.

We apologize for any inconvenience caused and appreciate your patience. We will provide an update in next 2 hours.
Posted Jun 02, 2026 - 10:11 UTC
This incident affected: Enhanced Carrier Connectivity (NAM) / MSO (AT&T - Data, AT&T - SMS, AT&T - Voice, Rogers - Data, Rogers - SMS).