Service Disruption Notification - Maingate (DNA) Services Outage (GNOC-8004)

Incident Report for Status - Sierra Wireless

Resolved

We have not observed any further issues during our monitoring period. We are considering this issue resolved.

Posted Apr 30, 2025 - 15:36 UTC

Monitoring

Our partner carrier has restored service, and our engineers are monitoring to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.

Posted Apr 30, 2025 - 14:30 UTC

Investigating

We are currently observing service degradation in SMS & Voice services in DNA network. Our partner carrier is working to determine the scope and cause is underway.

Impact: Devices may face disturbances on incoming SMS & voice services.

We appreciate your patience on this regard. We will provide the next update within 2 hours.

Posted Apr 30, 2025 - 12:53 UTC

This incident affected: Maingate (DNA (Finnish SIMs) - SMS, DNA (Finnish SIMs) - Voice).