Issue Summary: Sierra Wireless identified the issue and took corrective action to restore Global IoT MVNO USSD services.
Update: We have been closely monitoring since the corrective action was taken, and have observed no additional impacts within the last hour. We are considering this issue resolved at this time.
Restoration Time: All services have been restored as of: 13:05 UTC.
Other Information: We apologize for the service interruption and we thank you for your patience while our teams worked to restore service.
Posted Dec 18, 2019 - 14:48 UTC
Monitoring
Summary: Sierra Wireless experienced a service disruption that affected Global IoT MVNO USSD services. Corrective action has been taken to resolve this issue. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after one hour.
Impact: Customers using the services listed below may have experienced delays or failures in USSD messages.
Other Information: We recognize the impact this has had on our customers and we apologize for the service disruption.