We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.
Posted Oct 06, 2022 - 22:00 UTC
Monitoring
Corrective action has been taken to resolve this issue. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after one hour.
Posted Oct 06, 2022 - 20:04 UTC
Update
We are beginning to see recovery at this time. Sierra Wireless engineers are still investigating to determine the cause of the issue. We will provide an update as soon as we have additional information.
Posted Oct 06, 2022 - 18:25 UTC
Investigating
Sierra Wireless is experiencing a slight delay in creating data sessions for a subset of devices. Engineers are currently investigating. No ETR is currently available. We will provide an update as soon as we have additional information.
Posted Oct 06, 2022 - 17:14 UTC
This incident affected: SW Essentials1 (Data), SW Essentials2 (Data), SW Advanced (Data (EU)), and SW Essentials3 (Data (EU)).