We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.
Posted May 13, 2024 - 03:00 UTC
Monitoring
Our Partner Carrier has taken corrective action to resolve this issue. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.
Posted May 12, 2024 - 23:48 UTC
Investigating
Semtech/Sierra Wireless is experiencing a disruption that may affect the services listed below. Customers may be experiencing degradation in Voice and SMS services. Our Partner Carrier has been engaged to address this issue. We are working to resolve this as soon as possible.
Impact: SMS, Voice. We are still investigating to determine the scope of the impact.
No ETR is available at this time. We will provide an update as soon as we have additional information.
Posted May 12, 2024 - 22:35 UTC
This incident affected: SW Essentials1 (SMS, Voice) and SW Advanced (SMS, Voice).