Partner Carrier Maintenance – M2M Server Firmware Upgrades (GNOC-9473)

Scheduled for Sep 29, 06:00 - 16:00 UTC

Scheduled

Our Partner Carrier is scheduled to perform firmware upgrades on its M2M server clusters, which are part of its roaming network infrastructure. This activity is part of the carrier’s ongoing network lifecycle management and is intended to enhance reliability and improve service resiliency for our valued customers.

Impact:
While service interruptions are not expected, brief periods of reduced performance may occur. Affected devices could experience temporary delays or disruptions in Data, SMS, and Voice services. To minimize service impact, redundant operational servers will be actively managing traffic throughout the maintenance.

Additional Information:
The Semtech Global NOC will continuously monitor the network during the maintenance window. Notifications will be issued prior to the start and upon completion of the activity.

Posted Sep 11, 2025 - 23:50 UTC

This scheduled maintenance affects: SW Essentials5 (Network Connectivity, Data, SMS, Voice, VoLTE).