Issue Summary: Sierra Wireless identified the issue and took corrective action to restore the services listed below.
Update: We have been closely monitoring since the corrective action was taken, and have observed no additional impacts within the last hour. We are considering this issue resolved at this time.
Restoration Time: All services have been restored as of 4:30 UTC.
Other Information: We apologize for the service interruption and we thank you for your patience while our teams worked to restore service.
Posted Sep 20, 2020 - 06:50 UTC
Corrective action has been taken to resolve this issue. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after one hour.
Posted Sep 20, 2020 - 04:39 UTC
Sierra Wireless is experiencing a disruption with the services listed below. We are investigating to determine the cause and scope of the impact. No ETR is currently available. We will provide an update as soon as we have additional information
Posted Sep 20, 2020 - 04:21 UTC
This incident affected: EasySIM EU1 (SMS, USSD), EasySIM EU2 (SMS, USSD), AirVantage (API (EU)), SmartSIM (SMS, USSD), and EasySIM Global (SMS, USSD).