Service Disruption Notification - Partner Carrier Signaling Degradation (GNOC-5717)
Incident Report for Status - Sierra Wireless
Resolved
This incident has been resolved.
Posted Jul 09, 2024 - 11:53 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jul 09, 2024 - 09:53 UTC
Update
We are continuing to investigate the issue. We will provide an update as soon as we have additional information.
Posted Jul 09, 2024 - 07:49 UTC
Investigating
Semtech is experiencing a signaling disruption that may affect the services listed below. Customers may be experiencing delays in 2G/3G network registration and establishing new data sessions. Our Partner Carrier has been engaged to address this issue. We are working to resolve this as soon as possible.

Impact: Data, SMS, Voice. We are investigating to determine the scope of the impact. We will provide an update as soon as we have additional information.
Posted Jul 09, 2024 - 05:54 UTC
This incident affected: SW Advanced (Data (NA), Data (EU), SMS, Voice) and SW Essentials1 (Data, SMS, Voice).