Service Disruption Notification (333725)

Incident Report for Status - Sierra Wireless

Resolved

We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.

Posted Dec 16, 2021 - 05:29 UTC

Monitoring

We have engaged our Partner Carrier for investigation. At this time, we do see recovery but are monitoring closely for stability. We will keep the incident open until our Partner Carrier confirms resolved.

Note: SW Essentials2 was marked in error in the original notice. Only Essentials1 LTE Data would have been affected.

Impact Start: 2021-12-16 01:22 UTC
Impact End: 2021-12-16 01:47 UTC

Posted Dec 16, 2021 - 01:57 UTC

Investigating

Sierra Wireless is experiencing a disruption with the services listed below. We have engaged our Partner Carrier for investigation. No ETR is currently available.

We will provide an update as soon as we have additional information.

Posted Dec 16, 2021 - 01:50 UTC

This incident affected: SW Essentials1 (Data).