Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 26, 2022 - 08:00 UTC
Update
Correction to the previous email
This notice is to inform you that Sierra Wireless has changed the start time on performing the PGW Upgrade Activity 3 - Frankfurt on October 26, 2022 to 08:00 UTC. The software upgrade includes important operational bug fixes to address past service impacting issues, will further enhance data service security and reliability, and will enable the platform to support future services.
Impact: There is no impact expected during the execution of the scheduled activity as data sessions will be pro-actively migrated to the geo-redundant mate. No customer intervention is required.
Other Information: The Global NOC and Sierra Wireless Engineers will be actively monitoring the network during the maintenance activity. Notification will be sent before and after completion of the maintenance.
Posted Oct 25, 2022 - 15:48 UTC
Update
This notice is to inform you that Sierra Wireless has changed the start time on performing the PGW Upgrade Activity 3 - Frankfurt on October 26, 2022 to 04:00 UTC. The software upgrade includes important operational bug fixes to address past service impacting issues, will further enhance data service security and reliability, and will enable the platform to support future services.
Impact: There is no impact expected during the execution of the scheduled activity as data sessions will be pro-actively migrated to the geo-redundant mate. No customer intervention is required.
Other Information: The Global NOC and Sierra Wireless Engineers will be actively monitoring the network during the maintenance activity. Notification will be sent before and after completion of the maintenance.
Posted Oct 25, 2022 - 15:45 UTC
Scheduled
This notice is to inform you that Sierra Wireless will perform PGW Upgrade Activity 3 - Frankfurt on October 26, 2022 at 13:00 UTC. The software upgrade includes important operational bug fixes to address past service impacting issues, will further enhance data service security and reliability, and will enable the platform to support future services.
Impact: There is no impact expected during the execution of the scheduled activity as data sessions will be pro-actively migrated to the geo-redundant mate. No customer intervention is required.
Other Information: The Global NOC and Sierra Wireless Engineers will be actively monitoring the network during the maintenance activity. Notification will be sent before and after completion of the maintenance.
Posted Oct 20, 2022 - 17:07 UTC
This scheduled maintenance affected: SW Essentials1 (Data), SW Essentials2 (Data), SW Advanced (Data (EU)), and SW Essentials3 (Data (EU)).