Semtech/Sierra Wireless Core Router Software Upgrade in FKT DC, (GNOC-4212)

Scheduled Maintenance Report for Status - Sierra Wireless

Completed

The scheduled maintenance has been completed.
Posted Nov 28, 2023 - 23:59 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 28, 2023 - 14:01 UTC

Update

We will be undergoing scheduled maintenance during this time.
Posted Nov 28, 2023 - 14:00 UTC

Scheduled

Semtech/Sierra Wireless will perform a planned software upgrade on two of our core routers in the Frankfurt (FKT) data center. This maintenance activity will ensure continued optimal performance and security from our core routers and aligns with our commitment to providing best-in-class services to our customers.

Impact:
During the activity, some customers may experience a slight impact to network connectivity, Data, Voice, SMS, USSD, and provisioning services as traffic is moved to the redundant router within the data center.

Other Information:
The Global NOC and Sierra Wireless Engineers will actively monitor the network during the maintenance. Notification will be sent before and after the completion of the maintenance.
Posted Nov 14, 2023 - 20:35 UTC
This scheduled maintenance affected: SW Advanced (Data (NA), Data (EU), SMS, Voice, USSD), SW Essentials3 (Data (NA), Data (EU), SMS, Voice, USSD), SW Essentials1 (Data, SMS, Voice, USSD), SW Essentials2 (Data, SMS, Voice, USSD), SW Essentials4 (Data, SMS, Voice, USSD), and SW Essentials5 (Network Connectivity, Data, SMS, USSD, Voice, VoLTE).