Transaction backlog has cleared. The incident is resolved.

We continue to monitor the draining of the transaction backlog. The system remains stable and backlog is steadily decreasing.

Corrective action has been taken to resolve this issue. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed.

Start Time: 7:01 UTC
End Time: 8:45 UTC

We have identified the cause of the service disruption and are currently working to resolve the issue.

The issue is only impacting SIM Provisioning.

Sierra Wireless is experiencing a disruption with the services listed below. We are still investigating to determine the cause and scope of the impact. No ETR is currently available. We will provide an update as soon as we have additional information.