Sierra Wireless NAM Packet Gateway (PGW) Upgrade Activity 3 (GNOC-1507)
Scheduled Maintenance Report for Status - Sierra Wireless
The scheduled maintenance has been completed.
Posted Nov 30, 2022 - 09:33 UTC
Verification is currently underway for the maintenance items.
Posted Nov 30, 2022 - 08:38 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 30, 2022 - 01:47 UTC
This notice is to inform you that Sierra Wireless will perform planned activity 3 of 3 to complete the software version upgrade across our geo-redundant Packet Gateway (PGW) platform. This upgrade will enable the PGW platform to support future services, address a known operational defect, and enhance the security, redundancy, and resiliency of existing data services.

Activity 3 - Madison PGW Upgrade Part 2 - is scheduled for November 30, 2022 at 02:00 UTC.

• Activity 1 – Madison PGW Upgrade Part 1 was completed November 9, 2022
• Activity 2 – Lithia Springs PGW Upgrade was completed November 16, 2022

There is no impact expected during the execution of the scheduled activity as data sessions will be pro-actively migrated to the geo-redundant mate. No customer intervention is required.

Other Information:
The Global NOC and Sierra Wireless Engineers will be actively monitoring the network during the maintenance activity. Notification will be sent before and after completion of the maintenance.
Posted Nov 23, 2022 - 00:31 UTC
This scheduled maintenance affected: SW Essentials4 (Data).