We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.
Restoration Time: All services were restored as of 14:52 UTC.
Start Time: 04/20/2021 07:00 UTC End Time: 04/20/2021 14:52 UTC
We apologize for the service interruption and we thank you for your patience while our teams worked to restore service.
Posted Apr 20, 2021 - 18:56 UTC
Monitoring
Corrective action has been taken to resolve this issue. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after one hour.
Start Time: 07:00 UTC End Time: 14:52 UTC
Posted Apr 20, 2021 - 15:07 UTC
Identified
We have identified the cause of the service disruption and are working to resolve the issue.
No ETR is currently available. Thank you for your patience as we work to resolve this as soon as possible.
Posted Apr 20, 2021 - 14:41 UTC
Investigating
Sierra Wireless is experiencing a disruption with the services listed below. We are investigating to determine the cause and scope of the impact. No ETR is currently available. We will provide an update as soon as we have additional information.
Posted Apr 20, 2021 - 13:26 UTC
This incident affected: AirVantage (UI (EU), API (EU)).