All Systems Operational

AirVantage Operational
UI (EU) Operational
API (EU) Operational
Device Front End (EU) Operational
Data Push (EU) Operational
UI (NA) Operational
API (NA) Operational
Device Front End (NA) Operational
Data Push (NA) Operational
UI (CAD) Operational
API (CAD) Operational
Device Front End (CAD) Operational
Data Push (CAD) Operational
UI (AU) Operational
API (AU) Operational
Device Front End (AU) Operational
Data Push (AU) Operational
SW Advanced Operational
Data (NA) Operational
Data (EU) Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials1 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials2 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials3 Operational
Data (NA) Operational
Data (EU) Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials4 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials5 Operational
Network Connectivity Operational
Data Operational
SMS Operational
USSD Operational
Voice Operational
VoLTE Operational
Enhanced Carrier Connectivity (NAM) / MSO Operational
UI Operational
API Operational
Data Push Operational
AT&T - Data Operational
AT&T - SMS Operational
AT&T - Voice Operational
Verizon - Data Operational
Verizon - SMS Operational
Verizon - Voice Operational
Jasper - Data Operational
Jasper - SMS Operational
Rogers - Data Operational
Rogers - SMS Operational
Sprint - Data Operational
Sprint - SMS Operational
Sprint - Voice Operational
T Mobile - Data Operational
T Mobile - SMS Operational
T Mobile - Voice Operational
MES - SMS Operational
Telenor - Data Operational
Telenor - SMS Operational
Xpress (2G Airadigm) - Data Operational
Xpress (2G Airadigm) - SMS Operational
Maingate Operational
Maingate Manager Operational
DNA (Finnish SIMs) - Data Operational
DNA (Finnish SIMs) - SMS Operational
DNA (Finnish SIMs) - Voice Operational
DNA (Finnish SIMs) - CSD Operational
SW (French SIMs) - Data Operational
SW (French SIMs) - SMS Operational
SW (French SIMs) - Voice Operational
Telia (Swedish SIMs) - Data Operational
Telia (Swedish SIMs) - SMS Operational
Telia (Swedish SIMs) - Voice Operational
Telia (Swedish SIMs) - CSD Operational
Communication Server GSM Data Operational
Communication Server Dialog Operational
IP Connect CSD Operational
MVR (Managed VPN Router) Operational
SMS Connect Operational
Virtual Modem Operational
Communication Server Broadcast Operational
Email2SMS Operational
iGate 3.0 Operational
iGate MMS Operational
iGate SMS Operational
iSMSC Operational
ALMS Operational
UI Operational
API Operational
Device Front end Operational
VPN Concentrators Operational
Reporting (AMR) Operational
Semtech Smart Connectivity (OOBM - GLOBAL) Operational
Semtech Carrier + Services (OOBM - NA) Operational
Broadband Access Operational
Devices Operational
iMaestro Platform Operational
Connectivity Operational
AirLink Mobility Manager Operational
AMM02 Operational
AMM03 Operational
AMM04 Operational
AMM05 Operational
AMM06 Operational
AMM07 Operational
AMM08 Operational
AMM09 Operational
AMM10 Operational
AMM11 Operational
AMM50 Operational
AMM52 Operational
AMM81 Operational
AMM82 Operational
AMM84 Operational
AMM86 Operational
AMM87 Operational
AMM88 Operational
AMM89 Operational
AMM90 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Semtech Planned Activity – AMM07 Upgrade to version 2.18 (GNOC-10195) Jan 6, 2026 04:30-09:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM07 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.
Posted on Dec 05, 2025 - 20:49 UTC

Semtech Planned Activity – AMM06 Upgrade to version 2.18 (GNOC-10187) Jan 8, 2026 04:30-09:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM06 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.
Posted on Dec 03, 2025 - 15:40 UTC

Semtech Planned Activity – AMM88 Upgrade to version 2.18 (GNOC-10188) Jan 12, 2026 04:30-08:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM88 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.
Posted on Dec 05, 2025 - 21:00 UTC

Semtech Planned Activity – AMM04 Upgrade to version 2.18 (GNOC-10189) Jan 13, 2026 04:30-09:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM04 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.
Posted on Dec 06, 2025 - 18:55 UTC

Semtech Planned Activity – AMM09 Upgrade to version 2.18 (GNOC-10186) Jan 15, 2026 04:30-09:30 UTC

Update - Correction: This is to inform you that Semtech has rescheduled the maintenance to upgrade AMM09 to version 2.18. The new maintenance window is scheduled for January 15, 2026, at 04:30 UTC.

Additional Information:
Notifications will be sent prior to the start of the maintenance and again upon its completion.
Dec 06, 2025 - 19:15 UTC
Update - This is to inform you that Semtech has rescheduled the maintenance to upgrade AMM09 to version 2.18. The new maintenance window is scheduled for January 15, 2025, at 04:30 UTC.

Additional Information:
Notifications will be sent prior to the start of the maintenance and again upon its completion.
Dec 06, 2025 - 19:12 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM09 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.
Dec 03, 2025 - 15:35 UTC
Dec 20, 2025

No incidents reported today.

Dec 19, 2025

No incidents reported.

Dec 18, 2025
Semtech Planned Activity – AMM02 Upgrade to version 2.18 (GNOC-10185)
Completed - The scheduled maintenance has been completed.
Dec 18, 12:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 18, 03:41 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM02 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.
Nov 29, 20:50 UTC
Service Degradation Notification for AirVantage (EU) Login and API (GNOC-10622)
Resolved - The issue has been resolved and the AirVantage EU platform is operating normally. No further anomalies were observed.
Dec 18, 02:02 UTC
Monitoring - The issue appears to have passed and the AirVantage EU platform is currently operating normally. Monitoring remains in place while we validate the root cause with component owners.
Dec 18, 00:27 UTC
Investigating - We are currently observing intermittent alerts on the AirVantage EU platform. Our team is actively working on the issue and will provide updates if there are any changes.
Dec 17, 23:53 UTC
Dec 17, 2025
Service Degradation Notification for Essentials1 SIM Subscriptions in the EU and NAM Regions (GNOC-10620)
Resolved - We have not observed any further issues during our monitoring period. We are considering this issue resolved.
Dec 17, 20:40 UTC
Monitoring - Our partner carrier has restored service, and our engineers are monitoring it to ensure stability. If no further impacts are observed during our monitoring period, we will consider this resolved.
Dec 17, 19:30 UTC
Update - Our engineering teams are currently observing signs of improvement; however, services have not yet fully stabilized. Our partner carrier continues to actively work toward a full resolution of the issue.

Impact:
Impacted devices may experience delays in establishing Data, SMS, and Voice services.

We will provide further updates in 1 Hour.
Dec 17, 19:13 UTC
Investigating - Semtech is currently experiencing service degradation affecting Essentials1 SIM subscriptions in the EU and NAM regions. Devices operating in these regions may experience difficulties establishing new data sessions, and in some cases, existing data sessions may be interrupted.

The issue has been reported to our partner carrier, and an investigation is underway to determine the scope and root cause.

Impact:
Impacted devices may experience delays in establishing Data, SMS, and Voice services.

We will provide further updates in 30 minutes.
Dec 17, 18:39 UTC
Semtech Planned Activity – AMM86 Upgrade to version 2.18 (GNOC-10371)
Completed - The scheduled maintenance has been completed.
Dec 17, 12:04 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Dec 17, 04:36 UTC
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 17, 03:34 UTC
Update - This maintenance has been rolled back and rescheduled for tomorrow’s maintenance window : 2025-12-17, 03:30 – 12:30 UTC. Currently AMM86 server is up and running with 2.17.6.1 release.

Thank you for your patience, and we apologize for any inconvenience this may cause.
Dec 16, 11:52 UTC
Update - This maintenance will be extended by another 2 hour due to prolong data process time.
Start time: 2025-12-16 04:30 UTC
End time: 2025-12-16 13:30 UTC
The purpose and impact remains unchanged.
Dec 16, 10:01 UTC
Update - This maintenance will be extended by 3 hour due to required data process time.
Start time: 2025-12-16 04:30 UTC
End time: 2025-12-16 11:30 UTC
The purpose and impact remains unchanged.
Dec 16, 05:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 16, 04:38 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM86 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.
Nov 29, 20:45 UTC
Semtech Planned Activity to upgrade AMM06 to version 2.18 (GNOC-10185)-Rescheduled
Completed - The scheduled activity has been rescheduled. A new timeline will be shared shortly. We apologize for any inconvenience and appreciate your understanding.
Dec 17, 12:04 UTC
Scheduled - This notice is to inform you that Sierra Wireless will be performing scheduled maintenance to upgrade AMM06 to version 2.18. This release includes several new features and updates. For more information, please review the release notes via the link below.

Impact:
-The AMM web user interface will be unavailable during the maintenance window.
-Gateway operations will be unaffected during this change window.
-The IP address of this server will change as part of the procedure.
Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the
instance’s FQDN. All gateways should be configured to use the server FQDN.
-If a gateway running supported firmware and configuration stops checking in after the upgrade, please
reboot the gateway and troubleshoot prior to opening a new support case.


Other Information:
The Global NOC and Sierra Wireless engineers will actively monitor the network during the maintenance. Notifications will be sent both before and after the completion of the activity.
Nov 19, 13:45 UTC
Dec 16, 2025
Service Degradation Notification for Enhanced Carrier Connectivity (ECC) MES SMS (GNOC-10596)
Resolved - This incident has been resolved.
Dec 16, 08:50 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 16, 07:33 UTC
Update - Our partner carrier is currently experiencing degradation on their network. Semtech is actively working with our partner carrier to resolve the issue.

Impact:
Customers may experience slowness and issues while using the SMS services.

Next Update: We will provide a status update within the next 2 hours.
Dec 16, 05:16 UTC
Investigating - We have received reports of possible service impact to MES SMS subscriptions. We are investigating to determine cause and scope.

We will provide additional details in 15 minutes.
Dec 16, 05:04 UTC
Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025
Semtech Planned Activity to upgrade AMM11 to version 2.18 (GNOC-10183)
Completed - This notice is to confirm that the scheduled GNOC-10183 AMM11 upgrade maintenance has been successfully completed. All affected services listed below have been fully restored and are now operational.

We appreciate your patience during the maintenance window.
Dec 12, 14:59 UTC
Update - The GNOC-10183 AMM11 upgrade maintenance window has been extended. Semtech engineers are actively working through the migration process. The estimated completion time is 2025-12-12 at 15:00 UTC.

The Global NOC and Semtech engineering teams will continue to actively monitor the process throughout the duration of the upgrade.
Dec 12, 14:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 12, 04:32 UTC
Scheduled - This maintenance has been rolled back and rescheduled for tomorrow’s maintenance window:
2025-12-12, 04:30 – 13:30 UTC.

Thank you for your patience, and we apologize for any inconvenience this may cause.
Dec 11, 15:10 UTC
Update - The GNOC-10183 AMM11 upgrade has been extended due to unforeseen delays. Semtech engineers are actively working to resolve the issue. The estimated completion time is 2025-12-11 at 15:00 UTC.

The Global NOC and Semtech engineering teams will continue to actively monitor the process throughout the duration of the upgrade.
Dec 11, 14:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 04:40 UTC
Scheduled - This notice is to inform you that Sierra Wireless will be performing scheduled maintenance to upgrade AMM11 to version 2.18. This release includes several new features and updates. For more information, please review the release notes via the link below.

Impact:
-The AMM web user interface will be unavailable during the maintenance window.
-Gateway operations will be unaffected during this change window.
-The IP address of this server will change as part of the procedure.
Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the
instance’s FQDN. All gateways should be configured to use the server FQDN.
-If a gateway running supported firmware and configuration stops checking in after the upgrade, please
reboot the gateway and troubleshoot prior to opening a new support case.


Other Information:
The Global NOC and Sierra Wireless engineers will actively monitor the network during the maintenance. Notifications will be sent both before and after the completion of the activity.
Nov 19, 13:41 UTC
Dec 11, 2025
Partner Carrier Maintenance – M2M Server modification (GNOC-10480)
Completed - This notice is to inform you that the scheduled maintenance has successfully completed. The below list of affected services are back to operational.

We appreciate your patience during the maintenance window.
Dec 11, 17:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 11, 09:01 UTC
Scheduled - Our Partner Carrier is scheduled to perform modifications on its GTP Proxy M2M servers , which are part of its roaming network infrastructure. This activity is part of the carrier’s ongoing network lifecycle management and is intended to enhance reliability and improve service resiliency for our valued customers.

Impact:
While service interruptions are not expected, brief periods of reduced performance may occur. Affected devices could experience temporary delays or disruptions in Data, SMS, and Voice services. To minimize service impact, redundant operational servers will be actively managing traffic throughout the maintenance.

Additional Information:
The Semtech Global NOC will continuously monitor the network during the maintenance window. Notifications will be issued prior to the start and upon completion of the activity.
Dec 5, 08:37 UTC
Dec 10, 2025
Service Degradation Notification for Essentials1, Essentials 5 and Maingate Subscriptions in Sweden using VPLMN Telia Sverige AB Network (GNOC-10536)
Resolved - This incident has been resolved.
Dec 10, 10:50 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 10, 08:46 UTC
Update - Our partner carrier has made positive progress towards resolution, and we remain in close communication with them to monitor progress and ensure restoration as quickly as possible.

Next Update: We will provide a status update within the next 2 hours.
Dec 10, 07:16 UTC
Update - Progress toward resolution is ongoing at the partner carrier, and we remain in close communication with them to monitor progress and ensure restoration as quickly as possible.

Next Update: We will provide a status update within the next 2 hours.
Dec 10, 05:07 UTC
Update - Our partner carrier continues making progress toward a complete resolution, and we remain in close communication with them to monitor progress and ensure restoration as quickly as possible.

Next Update: We will provide a status update within the next 2 hours.
Dec 10, 03:05 UTC
Update - Our partner carrier continues to work toward a complete resolution, and we remain in close communication with them to monitor progress and ensure restoration as quickly as possible.

Next Update: We will provide a status update within the next 2 hours.
Dec 10, 00:55 UTC
Update - Our engineers continue to observe some improvements at this time; however, services have not yet recovered. Our partner carrier continues to work diligently toward a complete resolution of the issue, and we remain in close communication with them to monitor progress and ensure restoration as quickly as possible.

Next Update: We will provide a status update within the next 2 hours.
Dec 9, 22:55 UTC
Identified - Our engineers are observing some improvements at this time; however, services have not yet fully stabilized. Our partner carrier continues to work diligently toward a complete resolution of the issue, and we remain in close communication with them to monitor progress and ensure restoration as quickly as possible.

Next Update: We will provide a status update within the next 2 hours.
Dec 9, 20:52 UTC
Update - Semtech has also observed that the issue with Telia Sverige is impacting customers on Maingate Services as well.
Dec 9, 20:12 UTC
Update - Our engineering teams are actively engaged with our partner carrier to expedite a resolution to this issue. Semtech is currently observing a service degradation affecting Essentials1 and Essentials5 SIM subscriptions operating in Sweden on the VPLMN Telia Sverige AB network. Devices currently located in Sweden may encounter difficulties establishing new data sessions, and in some instances, existing data sessions may be unexpectedly terminated.

Impact: Affected devices may encounter delays when attempting to establish Data, SMS, and Voice services.

Next Update: We will provide a status update within the next 2 hours.
Dec 9, 18:28 UTC
Investigating - Semtech is currently observing a service degradation affecting Essentials1 SIM and Essentials 5 subscriptions operating in Sweden on the VPLMN Telia Sverige AB network. Devices presently located in Sweden may experience difficulties establishing new data sessions, and in some cases, existing data sessions may be dropped. We have reported this issue to our partner carrier, and an investigation is underway to determine the scope and root cause.

Impact: Affected devices may encounter delays when attempting to establish Data, SMS, and Voice services.

We will provide an update in 30 minutes.
Dec 9, 17:52 UTC
Dec 9, 2025
Semtech Planned Activity – AMM89 Upgrade to version 2.18 (GNOC-10182)
Completed - The scheduled maintenance has been completed.
Dec 9, 08:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 04:36 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM89 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.
Nov 14, 20:18 UTC
Essentials1 Service Notification: (GNOC-10520)
Resolved - This incident has been resolved.
Dec 9, 07:12 UTC
Update - We are continuing to monitor for any further issues.
Dec 9, 07:12 UTC
Monitoring - We have observed that traffic is recovering through our monitoring systems.
We are monitoring to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.
Dec 9, 04:12 UTC
Update - We are currently observing service degradation with Essential1 service. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway.

Impact:
Customers using Semtech’s Essentials 1 offer may be experiencing some issues establishing network connectivity.

We appreciate your patience in this regard. We will provide the next update within 2 hours.
Dec 9, 02:18 UTC
Investigating - Our monitoring systems have alerted anomalies to key performance indicators for some Essentials1 SIM subscriptions.

- Service impact has NOT been confirmed.
- Engineers are actively investigating.

We will provide additional details in 15 minutes.
Dec 9, 02:06 UTC
Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

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