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Our Partner Carrier is scheduled to perform modifications on its GTP Proxy servers, which are part of its roaming network infrastructure. This activity is part of the carrier’s ongoing network lifecycle management and is intended to enhance reliability and improve service resiliency for our valued customers.
Impact: While service interruptions are not expected, brief periods of reduced performance may occur. Affected devices could experience temporary delays or disruptions in Data, SMS, and Voice services. To minimize service impact, redundant operational servers will be actively managing traffic throughout the maintenance.
Additional Information: The Semtech Global NOC will continuously monitor the network during the maintenance window. Notifications will be issued prior to the start and upon completion of the activity. Posted on
Jun 15, 2026 - 17:14 UTC
Semtech will be doing maintenance of software upgrade on its routers in Europe Data Center as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.
Impact: During the maintenance window, customers may experience service disruptions in Europe region only. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity briefly.
Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion. Posted on
Jun 08, 2026 - 10:36 UTC
Our Partner Carrier will be conducting an emergency maintenance to upgrade its STP infrastructure. This activity is designed to enhance reliability and improve service resiliency provided to our valued customers.
Impact: During the maintenance window, customers may experience service disruptions. Affected devices may experience degradation or interruptions in SMS, Voice, Data services and network connectivity.
Additional Information: The Semtech Global NOC will actively monitor network performance throughout the maintenance window. Notifications will be issued prior to the start of the activity and again upon its successful completion. Posted on
Jun 16, 2026 - 09:53 UTC
Our partner carrier will be conducting planned maintenance on its Backbone Network. This activity is part of their ongoing commitment to enhancing the security, reliability, and overall performance of the services provided to our valued clients. A list of affected services is included below.
Impact: Affected devices could experience temporary delays or disruptions in data, SMS, and voice services. Efforts have been made to minimize service disruptions.
Additional Information: Semtech GNOC will actively monitor the network throughout the maintenance period. Notifications will be issued both prior to the start and upon completion of the activity. Posted on
Jun 08, 2026 - 10:37 UTC
Semtech will be performing planned router maintenance activity at our Lithia Springs data center as part of our ongoing infrastructure improvements. This activity is part of our efforts to retire end-of-life equipment and enhance overall network performance and reliability.
Impact: During the maintenance window, customers may experience temporary service disruptions. Affected devices could encounter brief degradation or interruptions in SMS, Voice, Data services, and overall network connectivity. However, the network is designed with redundant nodes that will automatically take over traffic in the event of any failure, helping to minimize the overall impact and maintain service continuity.
Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.” Posted on
Jun 10, 2026 - 05:06 UTC
Semtech will be performing scheduled maintenance on the Airvantage platform to carry out a database upgrade. This activity is part of our commitment to delivering best-in-class services. The full list of affected services is provided below.
Impact: During the maintenance window, there will be a brief service disruption as part of the upgrade process on User Interface of Airvantage platform. Users may temporarily be unable to access or manage dashboards and widgets during the maintenance window.
Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion. Posted on
Jun 10, 2026 - 08:27 UTC
Our Partner Carrier is scheduled to perform modifications on its GTP Proxy servers, which are part of its roaming network infrastructure. This supports ongoing feature activation on GTP servers, aimed at enhancing network reliability and service resiliency.
Impact: While service interruptions are not expected, brief periods of reduced performance may occur. Affected devices could experience temporary delays or disruptions in Data, SMS, and Voice services. To minimize service impact, redundant operational servers will be actively managing traffic throughout the maintenance.
Additional Information: The Semtech Global NOC will continuously monitor the network during the maintenance window. Notifications will be issued prior to the start and upon completion of the activity. Posted on
Jun 15, 2026 - 17:23 UTC
Semtech will be performing planned router maintenance activity at our Madison data center as part of our ongoing infrastructure improvements. This activity is part of our efforts to retire end-of-life equipment and enhance overall network performance and reliability.
Impact: During the maintenance window, customers may experience temporary service disruptions. Affected devices could encounter brief degradation or interruptions in SMS, Voice, Data services, and overall network connectivity. However, the network is designed with redundant nodes that will automatically take over traffic in the event of any failure, helping to minimize the overall impact and maintain service continuity.
Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion. Posted on
Jun 10, 2026 - 05:16 UTC
Our partner carrier will be conducting planned maintenance on its Backbone Network. This activity is part of their ongoing commitment to enhancing the security, reliability, and overall performance of the services provided to our valued clients. A list of affected services is included below.
Impact: Affected devices could experience temporary delays or disruptions in data, SMS, and voice services. Efforts have been made to minimize service disruptions.
Additional Information: Semtech GNOC will actively monitor the network throughout the maintenance period. Notifications will be issued both prior to the start and upon completion of the activity. Posted on
Jun 10, 2026 - 05:24 UTC
Our Partner Carrier will be conducting a maintenance to update its geo-redundant roaming network infrastructure. This activity is designed to enhance reliability and improve service resiliency provided to our valued customers.
Impact: During the maintenance window, customers may experience service disruptions. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity.
Additional Information: The Semtech Global NOC will actively monitor network performance throughout the maintenance window. Notifications will be issued prior to the start of the activity and again upon its successful completion. Posted on
Jun 17, 2026 - 15:57 UTC
Resolved -
This incident has been resolved.
Jun 18, 17:11 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 18, 15:34 UTC
Identified -
The issue has been identified, and a fix is currently being implemented by our carrier partner.
We apologize for any inconvenience caused and appreciate your patience and understanding while the corrective actions are being taken.
Jun 18, 12:45 UTC
Update -
Our Carrier Partner continues to actively investigate the issue. We are closely coordinating with them and monitoring the situation. Further updates will be shared within the next 2 hours.
We appreciate your patience and understanding.
Jun 18, 10:48 UTC
Update -
Our Carrier Partner is actively investigating the issue. We are closely coordinating with them and continuously monitoring the situation. Further updates will be shared within the next 2 hours.
Jun 18, 08:38 UTC
Investigating -
Our monitoring systems have detected service degradation for Subscribers roaming under Carrier Partner Orange France on 4G network only. Most of the device services moved to 2G/3G service, however, few devices are failing to switch. We have reported the issue to our partner carrier, and an investigation to determine the scope and cause is underway.
Impact: Impacted devices may experience degradation in establishing Data, SMS, Voice services and network connectivity.
We appreciate your understanding and will provide the next update within 2 hours.
Jun 18, 05:07 UTC
Completed -
The scheduled maintenance has been completed.
Jun 18, 09:46 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 03:01 UTC
Scheduled -
Semtech will be doing maintenance on the Broadband Platform. This work will improve network resiliency and efficiency, and aligns with our commitment to providing best-in-class services. The full list of affected services can be found below.
Impact: During the execution of this maintenance, there could be a brief disruption in the Imaestro platform.
Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.
Jun 9, 05:08 UTC
Completed -
This notice is to inform you that scheduled maintenance has been cancelled.
A new notice will be published if this maintenance is rescheduled for a later date.
Jun 15, 09:09 UTC
Update -
Dear Valued Customer,
We would like to inform you that the previously scheduled maintenance activity has been rescheduled. During this maintenance window, there may be a temporary impact on services. Our team will work to ensure minimal disruption.
We apologize for any inconvenience this rescheduling may cause and appreciate your understanding.
Jun 7, 11:00 UTC
Scheduled -
Our partner carrier will be conducting maintenance of the IPSEC concentrators on its Backbone Network. This activity is part of their ongoing commitment to enhancing the security, reliability, and overall performance of the services provided to our valued clients. A list of affected services is included below.
Impact: While service interruptions are not expected, brief periods of reduced performance may occur. Affected devices could experience temporary delays or disruptions in data, SMS, and voice services. Efforts have been made to minimize service disruptions, as redundant nodes will manage the traffic.
Additional Information: Semtech GNOC will actively monitor the network throughout the maintenance period. Notifications will be issued both prior to the start and upon completion of the activity.
May 26, 06:44 UTC
Completed -
The scheduled maintenance has been completed.
Jun 11, 23:02 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 19:03 UTC
Scheduled -
Semtech will be doing maintenance on its VPN routers in EU Frankfurt and Vitry Data Centers as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.
Impact: There are no expected large-scale or prolonged disruptions to data services during the maintenance window. Semtech’s infrastructure is designed with redundant datacenters and VPN tunnels to ensure seamless traffic failover. However, some temporary service degradation may occur during the transition to the backup datacenter and VPN tunnels. This degradation is expected to be minimal and limited specifically to traffic routed over VPN tunnels.
Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.
Jun 4, 16:34 UTC
Completed -
The scheduled maintenance has been completed.
Jun 11, 16:18 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 06:02 UTC
Scheduled -
Our carrier partner will be conducting a maintenance activity on its Diameter platform within its network. This maintenance is part of their ongoing efforts to enhance network resiliency and efficiency, in line with their commitment to delivering best-in-class services.
Impact: As part of our upcoming network optimization, we may expect very minor intermittent connectivity issues lasting for few minutes during the entire planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.
Additional Information: Semtech GNOC engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.
Jun 3, 11:29 UTC
Completed -
The scheduled maintenance has been completed.
Jun 11, 10:45 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 07:02 UTC
Scheduled -
Our carrier partner will be conducting an emergency maintenance activity on its Diameter platform within its network. This maintenance is part of their ongoing efforts to enhance network resiliency and efficiency, in line with their commitment to delivering best-in-class services.
Impact: During the maintenance window, some customers may experience minor service interruptions. Affected services may include SMS, Voice and Data.
Additional Information: Our Global Network Operations Center (GNOC) will actively monitor the network throughout the maintenance period. Notifications will be issued both prior to the start and upon completion of the activity.
Jun 8, 23:40 UTC
Completed -
The scheduled maintenance has been completed.
Jun 11, 06:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 20:00 UTC
Update -
This is to inform you that our partner carrier has rescheduled the planned maintenance window. Please find the updated schedule below:
New Date & Time (UTC): Start: 10 June 2026 at 20:00 UTC End: 11 June 2026 at 06:00 UTC
The full list of affected services is provided below.
Jun 9, 16:55 UTC
Scheduled -
Our Partner Carrier will be conducting an emergency maintenance to upgrade its STP infrastructure. This activity is designed to enhance reliability and improve service resiliency provided to our valued customers.
Impact: During the maintenance window, customers may experience service disruptions. Affected devices may experience degradation or interruptions in SMS, Voice, Data services and network connectivity.
Additional Information: The Semtech Global NOC will actively monitor network performance throughout the maintenance window. Notifications will be issued prior to the start of the activity and again upon its successful completion.
May 29, 02:55 UTC
Completed -
The scheduled maintenance has been completed.
Jun 10, 15:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 11:59 UTC
Scheduled -
Our carrier partner will be conducting an emergency maintenance activity on its Diameter platform within its network. This maintenance is part of their ongoing efforts to enhance network resiliency and efficiency, in line with their commitment to delivering best-in-class services.
Impact: During the maintenance window, some customers may experience minor service interruptions. Affected services may include SMS, Voice and Data.
Additional Information: Our Global Network Operations Center (GNOC) will actively monitor the network throughout the maintenance period. Notifications will be issued both prior to the start and upon completion of the activity.
Jun 8, 16:58 UTC
Completed -
The scheduled maintenance has been completed.
Jun 10, 14:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 06:01 UTC
Scheduled -
Our partner carrier will be conducting maintenance on both its legacy and new application servers. This activity is aimed at evenly distributing traffic across multiple IMSI ranges, supporting ongoing initiatives to enhance network resiliency, efficiency, and failover capabilities across different application servers. This effort aligns with our commitment to delivering best-in-class services with Semtech.
Impact: As part of this network optimization and load-balancing activity across multiple application servers, there may be minor intermittent connectivity disruptions lasting a few minutes during the maintenance window. Some devices may experience brief, temporary disconnections; however, connectivity is expected to restore automatically without delay.
Additional Information: Semtech GNOC engineers will continuously monitor the network throughout the maintenance period. Notifications will be shared both prior to the commencement of the activity and upon its completion.
Jun 2, 05:46 UTC
Completed -
The scheduled maintenance has been completed.
Jun 10, 10:02 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 07:01 UTC
Scheduled -
Our carrier partner will be conducting an emergency maintenance activity on its Diameter platform within its network. This maintenance is part of their ongoing efforts to enhance network resiliency and efficiency, in line with their commitment to delivering best-in-class services.
Impact: During the maintenance window, some customers may experience service interruptions. Affected services may include SMS, Voice and Data.
Additional Information: Our Global Network Operations Center (GNOC) will actively monitor the network throughout the maintenance period. Notifications will be issued both prior to the start and upon completion of the activity.
Jun 8, 14:43 UTC
Completed -
The scheduled maintenance has been completed.
Jun 10, 07:14 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 04:06 UTC
Scheduled -
Semtech will be performing a maintenance activity on VPN tunnel migration in NAM as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.
Impact: There could be very minor intermittent data session issues with services during the maintenance window. However, we do not anticipate any large scale prolonged impact on our services.
Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.
Jun 1, 14:39 UTC
Completed -
The scheduled maintenance has been completed.
Jun 10, 03:00 UTC
Update -
Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 10, 00:13 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 21:00 UTC
Scheduled -
Semtech will be doing maintenance on its VPN routers in NAM Lithia Springs and Madison Data Centers as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.
Impact: There are no expected large-scale or prolonged disruptions to data services during the maintenance window. Semtech’s infrastructure is designed with redundant datacenters and VPN tunnels to ensure seamless traffic failover. However, some temporary service degradation may occur during the transition to the backup datacenter and VPN tunnels. This degradation is expected to be minimal and limited specifically to traffic routed over VPN tunnels.
Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.
Jun 4, 16:28 UTC
Resolved -
This incident has been resolved.
Jun 9, 22:42 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 9, 15:38 UTC
Identified -
The issue has been identified and a fix is being implemented.
Jun 9, 14:42 UTC
Investigating -
Semtech is observing a service degradation for Essentials1 SIM subscriptions in the EU and NAM regions. Devices which are currently present in these regions may find difficulties establishing a new data session, and for a few subscribers, the old data session may drop. We have reported the issue to our partner carrier. Investigation to determine the scope and cause is underway.
Impact: Impacted devices may experience delays in establishing Data, SMS and Voice Services.
We will provide an update in next 2 hours.
Jun 9, 13:30 UTC
Completed -
The scheduled maintenance has been completed.
Jun 9, 15:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 06:00 UTC
Scheduled -
Our Partner Carrier will be doing an emergency maintenance on its new and old application servers to uniformly distribute traffic for multiple IMSI ranges as part of an initiative to improve network resiliency, efficiency and fallback mechanism with different application servers . This work aligns with our commitment to providing best-in-class services with Semtech.
Impact: As part of our upcoming network optimization & load-balancing activities across multiple application servers, we may expect very minor intermittent connectivity issues lasting for few minutes during the entire planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.
Additional Information: Semtech GNOC engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.
Jun 1, 11:04 UTC
Completed -
The scheduled maintenance has been completed.
Jun 9, 04:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 00:00 UTC
Scheduled -
Our partner carrier will be conducting an emergency maintenance of Software Upgrade activity on its network . This activity is part of their ongoing commitment to enhancing the security, reliability, and overall performance of the services provided to our valued clients. A list of affected services is included below.
Impact: While service interruptions are not expected, brief periods of reduced performance may occur. Affected devices could experience temporary delays or disruptions in data, SMS, and voice services. Efforts have been made to minimize service disruptions, as redundant nodes will manage the traffic.
Additional Information: Semtech GNOC will actively monitor the network throughout the maintenance period. Notifications will be issued both prior to the start and upon completion of the activity.
May 29, 04:26 UTC
Completed -
The scheduled maintenance has been completed.
Jun 8, 23:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 18:03 UTC
Scheduled -
Semtech will be doing maintenance of software upgrade on its routers in Europe Data Center as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.
Impact: During the maintenance window, customers may experience service disruptions in Europe region only. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity briefly.
Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.
May 27, 14:42 UTC
Completed -
The scheduled maintenance has been completed.
Jun 8, 14:02 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 8, 07:00 UTC
Scheduled -
Our Partner Carrier will be doing an emergency maintenance on its new and old application servers to uniformly distribute traffic for multiple IMSI ranges as part of an initiative to improve network resiliency, efficiency and fallback mechanism with different application servers . This work aligns with our commitment to providing best-in-class services with Semtech.
Impact: As part of our upcoming network optimization & load-balancing activities across multiple application servers, we may expect very minor intermittent connectivity issues lasting for few minutes during the entire planned window. Some devices could experience brief, momentary disconnections, but network access is expected to restore automatically without any delay.
Additional Information: Semtech GNOC engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.
May 31, 18:27 UTC