All Systems Operational

AirVantage Operational
UI (EU) Operational
API (EU) Operational
Device Front End (EU) Operational
Data Push (EU) Operational
UI (NA) Operational
API (NA) Operational
Device Front End (NA) Operational
Data Push (NA) Operational
UI (CAD) Operational
API (CAD) Operational
Device Front End (CAD) Operational
Data Push (CAD) Operational
UI (AU) Operational
API (AU) Operational
Device Front End (AU) Operational
Data Push (AU) Operational
SW Advanced Operational
Data (NA) Operational
Data (EU) Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials1 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials2 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials3 Operational
Data (NA) Operational
Data (EU) Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials4 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials5 Operational
Network Connectivity Operational
Data Operational
SMS Operational
USSD Operational
Voice Operational
VoLTE Operational
Enhanced Carrier Connectivity (NAM) / MSO Operational
UI Operational
API Operational
Data Push Operational
AT&T - Data Operational
AT&T - SMS Operational
AT&T - Voice Operational
Verizon - Data Operational
Verizon - SMS Operational
Verizon - Voice Operational
Jasper - Data Operational
Jasper - SMS Operational
Rogers - Data Operational
Rogers - SMS Operational
Sprint - Data Operational
Sprint - SMS Operational
Sprint - Voice Operational
T Mobile - Data Operational
T Mobile - SMS Operational
T Mobile - Voice Operational
MES - SMS Operational
Telenor - Data Operational
Telenor - SMS Operational
Xpress (2G Airadigm) - Data Operational
Xpress (2G Airadigm) - SMS Operational
Maingate Operational
Maingate Manager Operational
DNA (Finnish SIMs) - Data Operational
DNA (Finnish SIMs) - SMS Operational
DNA (Finnish SIMs) - Voice Operational
DNA (Finnish SIMs) - CSD Operational
SW (French SIMs) - Data Operational
SW (French SIMs) - SMS Operational
SW (French SIMs) - Voice Operational
Telia (Swedish SIMs) - Data Operational
Telia (Swedish SIMs) - SMS Operational
Telia (Swedish SIMs) - Voice Operational
Telia (Swedish SIMs) - CSD Operational
Communication Server GSM Data Operational
Communication Server Dialog Operational
IP Connect CSD Operational
MVR (Managed VPN Router) Operational
SMS Connect Operational
Virtual Modem Operational
Communication Server Broadcast Operational
Email2SMS Operational
iGate 3.0 Operational
iGate MMS Operational
iGate SMS Operational
iSMSC Operational
ALMS Operational
UI Operational
API Operational
Device Front end Operational
VPN Concentrators Operational
Reporting (AMR) Operational
Semtech Smart Connectivity (OOBM - GLOBAL) Operational
Semtech Carrier + Services (OOBM - NA) Operational
Broadband Access Operational
Devices Operational
iMaestro Platform Operational
Connectivity Operational
AirLink Mobility Manager Operational
AMM02 Operational
AMM03 Operational
AMM04 Operational
AMM05 Operational
AMM06 Operational
AMM07 Operational
AMM08 Operational
AMM09 Operational
AMM10 Operational
AMM11 Operational
AMM50 Operational
AMM52 Operational
AMM81 Operational
AMM82 Operational
AMM84 Operational
AMM86 Operational
AMM87 Operational
AMM88 Operational
AMM89 Operational
AMM90 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Semtech Planned Activity – AMM89 Upgrade to version 2.18 (GNOC-10182) Dec 9, 2025 04:30-09:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM89 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Posted on Nov 14, 2025 - 20:18 UTC

Semtech Planned Activity to upgrade AMM11 to version 2.18 (GNOC-10183) Dec 11, 2025 04:30-09:30 UTC

This notice is to inform you that Sierra Wireless will be performing scheduled maintenance to upgrade AMM11 to version 2.18. This release includes several new features and updates. For more information, please review the release notes via the link below.

Impact:
-The AMM web user interface will be unavailable during the maintenance window.
-Gateway operations will be unaffected during this change window.
-The IP address of this server will change as part of the procedure.
Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the
instance’s FQDN. All gateways should be configured to use the server FQDN.
-If a gateway running supported firmware and configuration stops checking in after the upgrade, please
reboot the gateway and troubleshoot prior to opening a new support case.


Other Information:
The Global NOC and Sierra Wireless engineers will actively monitor the network during the maintenance. Notifications will be sent both before and after the completion of the activity.

Posted on Nov 19, 2025 - 13:41 UTC

Partner Carrier Maintenance – M2M Server modification (GNOC-10480) Dec 11, 2025 09:00-17:00 UTC

Our Partner Carrier is scheduled to perform modifications on its GTP Proxy M2M servers , which are part of its roaming network infrastructure. This activity is part of the carrier’s ongoing network lifecycle management and is intended to enhance reliability and improve service resiliency for our valued customers.

Impact:
While service interruptions are not expected, brief periods of reduced performance may occur. Affected devices could experience temporary delays or disruptions in Data, SMS, and Voice services. To minimize service impact, redundant operational servers will be actively managing traffic throughout the maintenance.

Additional Information:
The Semtech Global NOC will continuously monitor the network during the maintenance window. Notifications will be issued prior to the start and upon completion of the activity.

Posted on Dec 05, 2025 - 08:37 UTC

Semtech Planned Activity – AMM86 Upgrade to version 2.18 (GNOC-10371) Dec 16, 2025 04:30-08:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM86 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Posted on Nov 29, 2025 - 20:45 UTC

Semtech Planned Activity to upgrade AMM06 to version 2.18 (GNOC-10185) Dec 18, 2025 04:30-08:30 UTC

This notice is to inform you that Sierra Wireless will be performing scheduled maintenance to upgrade AMM06 to version 2.18. This release includes several new features and updates. For more information, please review the release notes via the link below.

Impact:
-The AMM web user interface will be unavailable during the maintenance window.
-Gateway operations will be unaffected during this change window.
-The IP address of this server will change as part of the procedure.
Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the
instance’s FQDN. All gateways should be configured to use the server FQDN.
-If a gateway running supported firmware and configuration stops checking in after the upgrade, please
reboot the gateway and troubleshoot prior to opening a new support case.


Other Information:
The Global NOC and Sierra Wireless engineers will actively monitor the network during the maintenance. Notifications will be sent both before and after the completion of the activity.

Posted on Nov 19, 2025 - 13:45 UTC

Semtech Planned Activity – AMM02 Upgrade to version 2.18 (GNOC-10185) Dec 18, 2025 04:30-08:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM02 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Posted on Nov 29, 2025 - 20:50 UTC

Semtech Planned Activity – AMM09 Upgrade to version 2.18 (GNOC-10186) Jan 6, 2026 04:30-09:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM09 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Posted on Dec 03, 2025 - 15:35 UTC

Semtech Planned Activity – AMM07 Upgrade to version 2.18 (GNOC-10195) Jan 6, 2026 04:30-09:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM07 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Posted on Dec 05, 2025 - 20:49 UTC

Semtech Planned Activity – AMM06 Upgrade to version 2.18 (GNOC-10187) Jan 8, 2026 04:30-09:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM06 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Posted on Dec 03, 2025 - 15:40 UTC

Semtech Planned Activity – AMM88 Upgrade to version 2.18 (GNOC-10188) Jan 12, 2026 04:30-08:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM88 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Posted on Dec 05, 2025 - 21:00 UTC
Dec 6, 2025

No incidents reported today.

Dec 5, 2025

No incidents reported.

Dec 4, 2025
Completed - The scheduled maintenance has been completed.
Dec 4, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 04:32 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM50 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Nov 14, 20:10 UTC
Dec 3, 2025
Completed - The scheduled maintenance has been completed.
Dec 3, 02:00 UTC
In progress - The scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 22:59 UTC
Scheduled - Our Partner Carrier will conduct scheduled maintenance to update its geo-redundant roaming network infrastructure. This activity is part of the partner’s ongoing network lifecycle management strategy, designed to enhance reliability and improve service resiliency provided to our valued customers.

Impact: During the maintenance window, customers may experience service disruptions. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity.

Additional Information: The Semtech Global NOC will actively monitor network performance throughout the maintenance window. Notifications will be issued prior to the start of the activity and again upon its successful completion.

Nov 26, 17:58 UTC
Dec 2, 2025
Completed - The scheduled maintenance has been completed.
Dec 2, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 04:30 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM87 to version 2.18. This release includes several new features and updates. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Nov 14, 20:00 UTC
Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025
Completed - The scheduled maintenance has been completed.
Nov 27, 11:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 04:30 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM82 to version 2.18. This release includes several new features and updates. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Nov 14, 19:15 UTC
Completed - The scheduled maintenance has been completed.
Nov 27, 00:02 UTC
In progress - The scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 21:04 UTC
Scheduled - Our partner carrier will be conducting maintenance restarts on nodes within its SMSC environment. This activity may result in temporary disturbances or delays in SMS services and traffic for Maingate.

This maintenance is part of their ongoing network lifecycle management efforts aimed at enhancing network resiliency and operational efficiency, in alignment with their commitment to delivering best-in-class services.

Impact:
Temporary disruptions or delays in SMS traffic and message deliveries for Maingate may occur during the maintenance window.

Additional Information:
The Global NOC will actively monitor the network throughout the maintenance activity. Notifications will be issued both prior to the start and upon completion of the work.

Nov 19, 09:30 UTC
Nov 26, 2025
Nov 25, 2025
Completed - The scheduled maintenance has been completed.
Nov 25, 10:30 UTC
Update - Due to the ongoing upgrade process and system stabilization, we are extending the maintenance activity by 1 hour. We will share the next update or closure once the upgrade is fully completed.
Nov 25, 08:56 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 25, 04:30 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM84 to version 2.18. This release includes several new features and updates. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Nov 14, 19:04 UTC
Resolved - This incident has been resolved.
Nov 25, 07:17 UTC
Update - The cause has been identified, and corrective actions have been taken. Our monitoring systems are showing services have returned to normal. We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.
Nov 25, 06:43 UTC
Update - We are currently observing service degradation in the EU and NAM Region. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway.

Impact:
Impacted devices may experience delays in Data, SMS & Voice services.

We appreciate your patience in this regard. We will provide the next update within 2 hours.

Nov 25, 05:51 UTC
Investigating - Our monitoring tool has indicated a potential degradation in our services. We are investigating it, and we will get back to you.

A detailed update will be provided within 15 minutes.

Nov 25, 05:34 UTC
Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.