All Systems Operational

AirVantage Operational
UI (EU) Operational
API (EU) Operational
Device Front End (EU) Operational
Data Push (EU) Operational
UI (NA) Operational
API (NA) Operational
Device Front End (NA) Operational
Data Push (NA) Operational
UI (CAD) Operational
API (CAD) Operational
Device Front End (CAD) Operational
Data Push (CAD) Operational
UI (AU) Operational
API (AU) Operational
Device Front End (AU) Operational
Data Push (AU) Operational
SW Advanced Operational
Data (NA) Operational
Data (EU) Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials1 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials2 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials3 Operational
Data (NA) Operational
Data (EU) Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials4 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials5 Operational
Network Connectivity Operational
Data Operational
SMS Operational
USSD Operational
Voice Operational
VoLTE Operational
Enhanced Carrier Connectivity (NAM) / MSO Operational
UI Operational
API Operational
Data Push Operational
AT&T - Data Operational
AT&T - SMS Operational
AT&T - Voice Operational
Verizon - Data Operational
Verizon - SMS Operational
Verizon - Voice Operational
Jasper - Data Operational
Jasper - SMS Operational
Rogers - Data Operational
Rogers - SMS Operational
Sprint - Data Operational
Sprint - SMS Operational
Sprint - Voice Operational
T Mobile - Data Operational
T Mobile - SMS Operational
T Mobile - Voice Operational
MES - SMS Operational
Telenor - Data Operational
Telenor - SMS Operational
Xpress (2G Airadigm) - Data Operational
Xpress (2G Airadigm) - SMS Operational
Maingate Operational
Maingate Manager Operational
DNA (Finnish SIMs) - Data Operational
DNA (Finnish SIMs) - SMS Operational
DNA (Finnish SIMs) - Voice Operational
DNA (Finnish SIMs) - CSD Operational
SW (French SIMs) - Data Operational
SW (French SIMs) - SMS Operational
SW (French SIMs) - Voice Operational
Telia (Swedish SIMs) - Data Operational
Telia (Swedish SIMs) - SMS Operational
Telia (Swedish SIMs) - Voice Operational
Telia (Swedish SIMs) - CSD Operational
Communication Server GSM Data Operational
Communication Server Dialog Operational
IP Connect CSD Operational
MVR (Managed VPN Router) Operational
SMS Connect Operational
Virtual Modem Operational
Communication Server Broadcast Operational
Email2SMS Operational
iGate 3.0 Operational
iGate MMS Operational
iGate SMS Operational
iSMSC Operational
ALMS Operational
UI Operational
API Operational
Device Front end Operational
VPN Concentrators Operational
Reporting (AMR) Operational
Semtech Smart Connectivity (OOBM - GLOBAL) Operational
Semtech Carrier + Services (OOBM - NA) Operational
Broadband Access Operational
Devices Operational
iMaestro Platform Operational
Connectivity Operational
AirLink Mobility Manager Operational
AMM02 Operational
AMM03 Operational
AMM04 Operational
AMM05 Operational
AMM06 Operational
AMM07 Operational
AMM08 Operational
AMM09 Operational
AMM10 Operational
AMM11 Operational
AMM50 Operational
AMM52 Operational
AMM81 Operational
AMM82 Operational
AMM84 Operational
AMM86 Operational
AMM87 Operational
AMM88 Operational
AMM89 Operational
AMM90 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Semtech Planned Activity – AMM10 Upgrade to version 2.18 (GNOC-10191) Jan 21, 2026 03:30-12:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM10 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Posted on Dec 20, 2025 - 20:41 UTC

Semtech Planned Activity – AirVantage Service Upgrade (GNOC-10730) Jan 21, 2026 07:00-08:00 UTC

Update - Correction: This notice is to inform you that we will be performing scheduled maintenance on the AirVantage platform. Our engineers will be working on security update for the platform’s load-balancing infrastructure. This work will improve security and aligns with our commitment to providing best-in-class services. The full list of affected services can be found below.

Impact: During the execution of this maintenance, existing network sessions may drop for a few minutes.

Other Information: Semtech Engineers will be actively monitoring the network during this activity. Notifications will be sent before and after completion of the maintenance.

Jan 07, 2026 - 17:25 UTC
Scheduled - This notice is to inform you that we will be performing scheduled maintenance on the AirVantage platform. Our engineers will be working on the platform’s load-balancing configuration mechanism. This work will improve network resiliency and efficiency and aligns with our commitment to providing best-in-class services The full list of affected services can be found below.

Impact: During the execution of this maintenance, existing network sessions may drop for a few minutes.

Other Information: Semtech Engineers will be actively monitoring the network during this activity. Notifications will be sent before and after completion of the maintenance.

Jan 07, 2026 - 17:10 UTC

Semtech Planned Activity – AMM05 Upgrade to version 2.18 (GNOC-10194) Jan 22, 2026 03:30-12:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM05 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Posted on Jan 06, 2026 - 19:11 UTC

Semtech Planned Activity – AMM52 Upgrade to version 2.18 (GNOC-10192) Jan 27, 2026 03:30-12:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM52 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Posted on Jan 10, 2026 - 20:27 UTC

Semtech Planned Activity – AMM08 Upgrade to version 2.18 (GNOC-10193) Jan 29, 2026 03:30-12:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM08 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Posted on Jan 10, 2026 - 20:31 UTC

Partner Carrier Activity – Network Infrastructure Maintenance (GNOC-10836) Feb 3, 2026 07:00-11:00 UTC

Our partner will be performing scheduled network infrastructure maintenance at its United States data center to ensure stability and optimal performance. This work is part of our provider’s ongoing network lifecycle management strategy, designed to enhance reliability and improve overall service resiliency for our valued customers.

Impact:
During this activity, there is a possibility for intermittent disruptions in SMS traffic and processing that may occur. Preventive measures have been implemented to minimize any potential impact, however, brief connectivity interruptions of up to 15 minutes may occur for services hosted at the United States data center during the maintenance time window.

Additional Information:
The Global NOC will be actively monitoring the network during the maintenance activity. Notifications will be sent before and after the completion of the maintenance.

Posted on Jan 15, 2026 - 21:00 UTC
Jan 20, 2026

No incidents reported today.

Jan 19, 2026
Completed - This notice is to inform you that scheduled maintenance on DNS Sparkle platform has been canceled. The full list of affected services can be found below.

A new notice will be published if this maintenance is rescheduled for a later date.

Jan 19, 16:57 UTC
Scheduled - Our partner carrier will perform an maintenance on their DNS platform. This activity aims to improve network stability and enhance the services provided to our valued clients. A list of affected services is included below.

Impact: Maintenance will be performed on the DNS platform. Brief degradation in SMS, voice, and data services may occur.

Additional Information: The Global NOC will be actively monitoring the network during the maintenance activity. Notifications will be sent before and after the completion of the maintenance.

Jan 14, 09:28 UTC
Completed - This notice is to inform you that scheduled upgrade on AMM03 has been aborted.
A new notice will be published if this maintenance is rescheduled for a later date.

Jan 19, 03:45 UTC
Scheduled - Semtech Planned Activity – AMM03 Upgrade to version 2.18 (GNOC-10190)

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM03 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Dec 20, 20:37 UTC
Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026
Completed - The scheduled maintenance has been completed.
Jan 15, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 03:33 UTC
Update - Correction: This is to inform you that Semtech has rescheduled the maintenance to upgrade AMM09 to version 2.18. The new maintenance window is scheduled for January 15, 2026, at 04:30 UTC.

Additional Information:
Notifications will be sent prior to the start of the maintenance and again upon its completion.

Dec 6, 19:15 UTC
Update - This is to inform you that Semtech has rescheduled the maintenance to upgrade AMM09 to version 2.18. The new maintenance window is scheduled for January 15, 2025, at 04:30 UTC.

Additional Information:
Notifications will be sent prior to the start of the maintenance and again upon its completion.

Dec 6, 19:12 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM09 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Dec 3, 15:35 UTC
Resolved - This incident has been resolved.
Jan 15, 08:41 UTC
Monitoring - Restoral action has been taken care by Verizon Wireless and Semtech GNOC has started observing improvements.

Semtech GNOC continues to monitor the stability of services.

Jan 15, 04:31 UTC
Update - Verizon is still experiencing a widespread outage primarily affecting wireless Voice and Data services across the East Coast of North America. Escalations have been made, and our partner is actively engaged and working toward service restoration. Verizon engineers are systematically restarting core network nodes as part of their recovery efforts within the infrastructure.

Impact: Customers roaming in the affected East Coast region may continue to experience disruptions and failures in mobile Voice and Data services. Verizon SMS services are not impacted at this time.

We will continue to monitor the situation closely and provide updates as more information becomes available.

Jan 15, 02:27 UTC
Update - Verizon is still experiencing a widespread outage primarily affecting wireless Voice and Data services across the East Coast of North America. Escalations have been made, and our partner is actively engaged, working toward resolution. Verizon engineers are systematically restarting core network nodes to restore connectivity and expedite recovery within its infrastructure. Customers roaming in this region may continue to encounter network disruptions and coverage issues.

Impact: Customers roaming on the Verizon network in the affected (east coast) region may experience failures and disruptions in mobile Voice and Data services. Verizon SMS services remain unaffected.

No ETR is currently available. We will provide updates as soon as additional information becomes available.

Jan 15, 00:24 UTC
Update - Verizon is still experiencing a widespread outage primarily affecting wireless Voice and Data services across the East Coast of North America. Escalations have been initiated, and our partner is actively engaged to resolve the issue. Verizon engineers are working to restore connectivity by systematically restarting core network nodes to expedite recovery within its infrastructure. Customers roaming in this region may continue to encounter network disruptions and coverage issues.

Impact: Customers roaming on the Verizon network in the affected (east coast) region may experience failures and disruptions in mobile Voice and Data services. Verizon SMS services remain unaffected.

No ETR is available at this time. We will provide updates as soon as additional information becomes available.

Jan 14, 22:45 UTC
Identified - Verizon is continuing to experience a widespread outage affecting wireless Voice and Data services primarily across the North American east coast. Escalations have been made and partner engaged to resolve the issue. Verizon engineers are actively working to fix connectivity problems within its core network. Customers roaming within this region may encounter network disruptions and coverage issues.

Impact: Customers roaming the Verizon network on the east coast of North America may be experiencing failures and disruptions in mobile Voice and Data services. Verizon SMS services are unaffected.

No ETR is currently available. We will provide an update as soon as we have additional information.

Jan 14, 21:52 UTC
Update - Verizon is continuing to experience a widespread outage affecting wireless Voice and Data services across the East Coast of North America. Customers roaming within this region may encounter network disruptions and coverage issues. Our teams are actively engaged with the carrier, and Verizon engineers are working to restore service as quickly as possible.

Impact: Customers roaming on the Verizon network on the east coast of the North America may be experiencing failures and disruptions in mobile Voice and Data services. Verizon SMS services are unaffected.

No ETR is currently available. We will provide an update as soon as we have additional information.

Jan 14, 21:00 UTC
Investigating - Semtech is aware of a nationwide Verizon outage in North America affecting wireless Voice and Data services. Customers roaming on Verizon within this region may experience mobile network disruptions and coverage issues. Verizon engineers are actively engaged and working to resolve the service interruptions.

We will share further updates as soon as additional information becomes available.

Jan 14, 20:00 UTC
Jan 14, 2026
Completed - The scheduled maintenance has been completed.
Jan 14, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 14, 01:03 UTC
Scheduled - Our partner carrier will perform an emergency maintenance on their ORS Geo-Redundant platform for Dual IMSI service. This activity aims to improve network stability and enhance the services provided to our valued clients. A list of affected services is included below.

Impact: Maintenance will be performed on the ORS Geo-Redundant platform. Brief degradation in SMS, voice, and data services may occur.

Additional Information: The Global NOC will be actively monitoring the network during the maintenance activity. Notifications will be sent before and after the completion of the maintenance.

Jan 12, 10:46 UTC
Jan 13, 2026
Completed - The scheduled maintenance has been completed.
Jan 13, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 03:30 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM04 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Dec 6, 18:55 UTC
Jan 12, 2026
Completed - The scheduled maintenance has been completed.
Jan 12, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 12, 03:32 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM88 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Dec 5, 21:00 UTC
Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026
Completed - The scheduled maintenance has been completed.
Jan 9, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 03:31 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM86 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Jan 5, 13:24 UTC
Jan 8, 2026
Completed - The scheduled maintenance has been completed.
Jan 8, 12:38 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 8, 03:29 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM06 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Dec 3, 15:40 UTC
Jan 7, 2026

No incidents reported.

Jan 6, 2026
Completed - The scheduled maintenance has been completed.
Jan 6, 12:29 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 03:36 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM07 to version 2.18. This release introduces several new features and enhancements. For more information, please review the release notes at the link below:
https://doc.airvantage.net/amm/reference/releasenotes/releasenotes218/

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Dec 5, 20:49 UTC