All Systems Operational
AirVantage
Operational
UI (EU)
?
Operational
API (EU)
?
Operational
Device Front End (EU)
?
Operational
Data Push (EU)
?
Operational
UI (NA)
?
Operational
API (NA)
?
Operational
Device Front End (NA)
?
Operational
Data Push (NA)
?
Operational
UI (CAD)
Operational
API (CAD)
Operational
Device Front End (CAD)
Operational
Data Push (CAD)
Operational
UI (AU)
Operational
API (AU)
Operational
Device Front End (AU)
Operational
Data Push (AU)
Operational
SW Advanced
Operational
Data (NA)
?
Operational
Data (EU)
?
Operational
SMS
?
Operational
Voice
?
Operational
USSD
?
Operational
SW Essentials1
Operational
Data
?
Operational
SMS
?
Operational
Voice
?
Operational
USSD
?
Operational
SW Essentials2
Operational
Data
?
Operational
SMS
?
Operational
Voice
?
Operational
USSD
?
Operational
SW Essentials3
Operational
Data (NA)
?
Operational
Data (EU)
?
Operational
SMS
?
Operational
Voice
?
Operational
USSD
?
Operational
SW Essentials4
Operational
Data
?
Operational
SMS
?
Operational
Voice
?
Operational
USSD
?
Operational
SW Essentials5
?
Operational
Network Connectivity
?
Operational
Data
?
Operational
SMS
?
Operational
USSD
?
Operational
Voice
?
Operational
VoLTE
?
Operational
Enhanced Carrier Connectivity (NAM) / MSO
Operational
UI
Operational
API
Operational
Data Push
Operational
AT&T - Data
?
Operational
AT&T - SMS
?
Operational
AT&T - Voice
?
Operational
Verizon - Data
?
Operational
Verizon - SMS
?
Operational
Verizon - Voice
?
Operational
Jasper - Data
Operational
Jasper - SMS
Operational
Rogers - Data
Operational
Rogers - SMS
Operational
Sprint - Data
?
Operational
Sprint - SMS
?
Operational
Sprint - Voice
?
Operational
T Mobile - Data
Operational
T Mobile - SMS
?
Operational
T Mobile - Voice
?
Operational
MES - SMS
?
Operational
Telenor - Data
Operational
Telenor - SMS
Operational
Xpress (2G Airadigm) - Data
Operational
Xpress (2G Airadigm) - SMS
Operational
Maingate
Operational
Maingate Manager
?
Operational
DNA (Finnish SIMs) - Data
?
Operational
DNA (Finnish SIMs) - SMS
?
Operational
DNA (Finnish SIMs) - Voice
?
Operational
DNA (Finnish SIMs) - CSD
?
Operational
SW (French SIMs) - Data
?
Operational
SW (French SIMs) - SMS
?
Operational
SW (French SIMs) - Voice
?
Operational
Telia (Swedish SIMs) - Data
?
Operational
Telia (Swedish SIMs) - SMS
?
Operational
Telia (Swedish SIMs) - Voice
?
Operational
Telia (Swedish SIMs) - CSD
?
Operational
Communication Server GSM Data
?
Operational
Communication Server Dialog
?
Operational
IP Connect CSD
?
Operational
MVR (Managed VPN Router)
?
Operational
SMS Connect
?
Operational
Virtual Modem
?
Operational
Communication Server Broadcast
?
Operational
Email2SMS
?
Operational
iGate 3.0
?
Operational
iGate MMS
?
Operational
iGate SMS
?
Operational
iSMSC
?
Operational
ALMS
Operational
UI
?
Operational
API
?
Operational
Device Front end
?
Operational
VPN Concentrators
?
Operational
Reporting (AMR)
?
Operational
Semtech Smart Connectivity (OOBM - GLOBAL)
Operational
Semtech Carrier + Services (OOBM - NA)
Operational
Broadband Access
Operational
Devices
?
Operational
iMaestro Platform
?
Operational
Connectivity
?
Operational
AirLink Mobility Manager
Operational
AMM02
Operational
AMM03
Operational
AMM04
Operational
AMM05
Operational
AMM06
Operational
AMM07
Operational
AMM08
Operational
AMM09
Operational
AMM10
Operational
AMM11
Operational
AMM50
Operational
AMM52
Operational
AMM81
Operational
AMM82
Operational
AMM84
Operational
AMM86
Operational
AMM87
Operational
AMM88
Operational
AMM89
Operational
AMM90
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Semtech Planned Activity - AMM04 Upgrade to version 2.17.6.1 (GNOC-8699) Sep 4, 2025 04:30-08:30 UTC
This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM04 to version 2.17.6.1. This is a patch release that addresses a performance issue identified in version 2.17.6, which affects only heavily loaded AMM systems.
For more info, please review the release notes at -
https://source.sierrawireless.com/airvantage/amm/reference/releasenotes/releasenotes21761/
Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.
Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. A notification will be sent before and after the completion of the maintenance.
Posted on Jul 09, 2025 - 17:31 UTC
For more info, please review the release notes at -
https://source.sierrawireless.com/airvantage/amm/reference/releasenotes/releasenotes21761/
Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.
Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. A notification will be sent before and after the completion of the maintenance.
Posted on Jul 09, 2025 - 17:31 UTC
Planned Partner Carrier Activity - Database Infrastructure Maintenance (GNOC-9222) Sep 4, 2025 07:00-11:00 UTC
Our Partner Carrier will conduct a planned database Infrastructure Maintenance in the United States Data centers. This maintenance activity may cause temporary disturbances or delays in SMS in the US region only. Measures have been taken to minimize the impact on customer experience.
Impact: During this activity, there is a possibility for intermittent disruptions in SMS traffic and processing that may occur during maintenance.
Additional Information: The Global NOC will be actively monitoring the network during the maintenance activity. Notifications will be sent before and after the completion of the maintenance.
Posted on Aug 20, 2025 - 13:16 UTC
Impact: During this activity, there is a possibility for intermittent disruptions in SMS traffic and processing that may occur during maintenance.
Additional Information: The Global NOC will be actively monitoring the network during the maintenance activity. Notifications will be sent before and after the completion of the maintenance.
Posted on Aug 20, 2025 - 13:16 UTC
Semtech Planned Activity - AirLink MGOS Device Certificate Update Day 1 (GNOC-9315) Sep 8, 2025 16:00-20:00 UTC
As detailed in our Security Bulletin (link below) sent August 11, 2025, MGOS devices require firmware updates before September 27, 2025, when current security certificates expire.
• https://source.sierrawireless.com/-/media/support_downloads/airlink/docs/technical-bulletin/bulletin-mg90-cert-expiry-r1.ashx
Devices that do not have an updated security certificate on September 27, 2025, will be unable to establish a connection with AirLink Mobility Manager (AMM), and your ability to manage these devices remotely will therefore be lost.
This notice is to inform you that Semtech will attempt to make security certificate updates via AMM configuration changes to certain MGOS devices running firmware versions below 4.4.2.1 that require the update. We intend to take this action to reduce the number of devices that will lose their connection to AMM when the security certificates expire.
Monday September 8
Start Time: 16:00 UTC
Anticipated Completion Time: 20:00 UTC
AMM50, AMM51, AMM81, AMM82, AMM83, AMM84, AMM86, AMM87, AMM88, AMM89, AMM90
SCOPE:
• Hosted AMM instances
• MG90 devices with firmware versions below 4.4.2.1
• MGOS devices currently online and reporting to AMM
OUT OF SCOPE:
• ALEOS devices (unaffected)
• On-premises AM/AMM instances
• Devices already running firmware 4.4.2.1 or newer
IMPACT DURING:
• AMM Platform: No disruption - remains fully operational
• Device Communication to AMM: 10-second communication loss per device to AMM server.
• Device Operations: Continue functioning normally (except brief AMM sync interruption)
• User Experience: Minimal - temporary status update delays in AMM console
POST:
• Certificate updates are permanent (no remote rollback capability)
• Future firmware upgrades must go directly to v4.4.2.1+ to maintain AMM connectivity
• Devices requiring intermediate versions must be updated locally
If your MGOS device has not reported back after the configuration push after 1 hour, please reboot your device.
Posted on Aug 29, 2025 - 21:09 UTC
• https://source.sierrawireless.com/-/media/support_downloads/airlink/docs/technical-bulletin/bulletin-mg90-cert-expiry-r1.ashx
Devices that do not have an updated security certificate on September 27, 2025, will be unable to establish a connection with AirLink Mobility Manager (AMM), and your ability to manage these devices remotely will therefore be lost.
This notice is to inform you that Semtech will attempt to make security certificate updates via AMM configuration changes to certain MGOS devices running firmware versions below 4.4.2.1 that require the update. We intend to take this action to reduce the number of devices that will lose their connection to AMM when the security certificates expire.
Monday September 8
Start Time: 16:00 UTC
Anticipated Completion Time: 20:00 UTC
AMM50, AMM51, AMM81, AMM82, AMM83, AMM84, AMM86, AMM87, AMM88, AMM89, AMM90
SCOPE:
• Hosted AMM instances
• MG90 devices with firmware versions below 4.4.2.1
• MGOS devices currently online and reporting to AMM
OUT OF SCOPE:
• ALEOS devices (unaffected)
• On-premises AM/AMM instances
• Devices already running firmware 4.4.2.1 or newer
IMPACT DURING:
• AMM Platform: No disruption - remains fully operational
• Device Communication to AMM: 10-second communication loss per device to AMM server.
• Device Operations: Continue functioning normally (except brief AMM sync interruption)
• User Experience: Minimal - temporary status update delays in AMM console
POST:
• Certificate updates are permanent (no remote rollback capability)
• Future firmware upgrades must go directly to v4.4.2.1+ to maintain AMM connectivity
• Devices requiring intermediate versions must be updated locally
If your MGOS device has not reported back after the configuration push after 1 hour, please reboot your device.
Posted on Aug 29, 2025 - 21:09 UTC
Semtech Planned Activity - AMM08 Upgrade to version 2.17.6.1 (GNOC-8714) Sep 9, 2025 04:30-08:30 UTC
This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM08 to version 2.17.6.1. This is a patch release that addresses a performance issue identified in version 2.17.6, which affects only heavily loaded AMM systems.
For more info, please review the release notes at -
https://source.sierrawireless.com/airvantage/amm/reference/releasenotes/releasenotes21761/
Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.
Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. A notification will be sent before and after the completion of the maintenance.
Posted on Jul 09, 2025 - 17:37 UTC
For more info, please review the release notes at -
https://source.sierrawireless.com/airvantage/amm/reference/releasenotes/releasenotes21761/
Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.
Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. A notification will be sent before and after the completion of the maintenance.
Posted on Jul 09, 2025 - 17:37 UTC
Semtech Planned Activity - AirLink MGOS Device Certificate Update Day 2 (GNOC-9316) Sep 10, 2025 16:00-20:00 UTC
As detailed in our Security Bulletin (link below) sent August 11, 2025, MGOS devices require firmware updates before September 27, 2025, when current security certificates expire.
• https://source.sierrawireless.com/-/media/support_downloads/airlink/docs/technical-bulletin/bulletin-mg90-cert-expiry-r1.ashx
Devices that do not have an updated security certificate on September 27, 2025, will be unable to establish a connection with AirLink Mobility Manager (AMM), and your ability to manage these devices remotely will therefore be lost.
This notice is to inform you that Semtech will attempt to make security certificate updates via AMM configuration changes to certain MGOS devices running firmware versions below 4.4.2.1 that require the update. We intend to take this action to reduce the number of devices that will lose their connection to AMM when the security certificates expire.
Wednesday September 10
Start Time: 16:00 UTC
Anticipated Completion Time: 20:00 UTC
AMM02, AMM03, AMM04, AMM05, AMM06, AMM07, AMM08, AMM09, AMM10, AMM11
SCOPE:
• Hosted AMM instances
• MG90 devices with firmware versions below 4.4.2.1
• MGOS devices currently online and reporting to AMM
OUT OF SCOPE:
• ALEOS devices (unaffected)
• On-premises AM/AMM instances
• Devices already running firmware 4.4.2.1 or newer
IMPACT DURING:
• AMM Platform: No disruption - remains fully operational
• Device Communication to AMM: 10-second communication loss per device to AMM server.
• Device Operations: Continue functioning normally (except brief AMM sync interruption)
• User Experience: Minimal - temporary status update delays in AMM console
POST:
• Certificate updates are permanent (no remote rollback capability)
• Future firmware upgrades must go directly to v4.4.2.1+ to maintain AMM connectivity
• Devices requiring intermediate versions must be updated locally
If your MGOS device has not reported back after the configuration push after 1 hour, please reboot your device.
Posted on Aug 29, 2025 - 21:12 UTC
• https://source.sierrawireless.com/-/media/support_downloads/airlink/docs/technical-bulletin/bulletin-mg90-cert-expiry-r1.ashx
Devices that do not have an updated security certificate on September 27, 2025, will be unable to establish a connection with AirLink Mobility Manager (AMM), and your ability to manage these devices remotely will therefore be lost.
This notice is to inform you that Semtech will attempt to make security certificate updates via AMM configuration changes to certain MGOS devices running firmware versions below 4.4.2.1 that require the update. We intend to take this action to reduce the number of devices that will lose their connection to AMM when the security certificates expire.
Wednesday September 10
Start Time: 16:00 UTC
Anticipated Completion Time: 20:00 UTC
AMM02, AMM03, AMM04, AMM05, AMM06, AMM07, AMM08, AMM09, AMM10, AMM11
SCOPE:
• Hosted AMM instances
• MG90 devices with firmware versions below 4.4.2.1
• MGOS devices currently online and reporting to AMM
OUT OF SCOPE:
• ALEOS devices (unaffected)
• On-premises AM/AMM instances
• Devices already running firmware 4.4.2.1 or newer
IMPACT DURING:
• AMM Platform: No disruption - remains fully operational
• Device Communication to AMM: 10-second communication loss per device to AMM server.
• Device Operations: Continue functioning normally (except brief AMM sync interruption)
• User Experience: Minimal - temporary status update delays in AMM console
POST:
• Certificate updates are permanent (no remote rollback capability)
• Future firmware upgrades must go directly to v4.4.2.1+ to maintain AMM connectivity
• Devices requiring intermediate versions must be updated locally
If your MGOS device has not reported back after the configuration push after 1 hour, please reboot your device.
Posted on Aug 29, 2025 - 21:12 UTC
Semtech Planned Activity - AMM88 Upgrade to version 2.17.6.1 (GNOC-8701) Sep 11, 2025 04:30-08:30 UTC
This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM88 to version 2.17.6.1. This is a patch release that addresses a performance issue identified in version 2.17.6, which affects only heavily loaded AMM systems.
For more info, please review the release notes at -
https://source.sierrawireless.com/airvantage/amm/reference/releasenotes/releasenotes21761/
Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.
Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. A notification will be sent before and after the completion of the maintenance.
Posted on Jul 09, 2025 - 17:46 UTC
For more info, please review the release notes at -
https://source.sierrawireless.com/airvantage/amm/reference/releasenotes/releasenotes21761/
Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- The IP address of this server will change following the procedure.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.
Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. A notification will be sent before and after the completion of the maintenance.
Posted on Jul 09, 2025 - 17:46 UTC
Partner Carrier Planned Maintenance - Maingate (Telia) Maintenance on their Data Network (GNOC-9336) Sep 16, 2025 20:00-20:30 UTC
Our Partner Carrier will perform maintenance on their Data Network. This work will enhance network resiliency and efficiency, aligning with our commitment to provide best-in-class services.
Impact: This update may cause temporary disruption to APN connections, resulting in a temporary fluctuation in Data services.
Semtech Global NOC and engineers will be actively monitoring the network during the maintenance activity. Notification will be sent before and after the completion of the maintenance
Posted on Sep 01, 2025 - 14:49 UTC
Impact: This update may cause temporary disruption to APN connections, resulting in a temporary fluctuation in Data services.
Semtech Global NOC and engineers will be actively monitoring the network during the maintenance activity. Notification will be sent before and after the completion of the maintenance
Posted on Sep 01, 2025 - 14:49 UTC