All Systems Operational

AirVantage Operational
UI (EU) ? Operational
API (EU) ? Operational
Device Front End (EU) ? Operational
Data Push (EU) ? Operational
UI (NA) ? Operational
API (NA) ? Operational
Device Front End (NA) ? Operational
Data Push (NA) ? Operational
UI (CAD) Operational
API (CAD) Operational
Device Front End (CAD) Operational
Data Push (CAD) Operational
UI (AU) Operational
API (AU) Operational
Device Front End (AU) Operational
Data Push (AU) Operational
SW Advanced Operational
Data (NA) ? Operational
Data (EU) ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
SW Essentials1 Operational
Data ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
SW Essentials2 Operational
Data ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
SW Essentials3 Operational
Data (NA) ? Operational
Data (EU) ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
SW Essentials4 Operational
Data ? Operational
SMS ? Operational
Voice ? Operational
USSD ? Operational
SW Essentials5 ? Operational
Network Connectivity ? Operational
Data ? Operational
SMS ? Operational
USSD ? Operational
Voice ? Operational
VoLTE ? Operational
Enhanced Carrier Connectivity (NAM) / MSO Operational
UI Operational
API Operational
Data Push Operational
AT&T - Data ? Operational
AT&T - SMS ? Operational
AT&T - Voice ? Operational
Verizon - Data ? Operational
Verizon - SMS ? Operational
Verizon - Voice ? Operational
Jasper - Data Operational
Jasper - SMS Operational
Rogers - Data Operational
Rogers - SMS Operational
Sprint - Data ? Operational
Sprint - SMS ? Operational
Sprint - Voice ? Operational
T Mobile - Data Operational
T Mobile - SMS ? Operational
T Mobile - Voice ? Operational
MES - SMS ? Operational
Telenor - Data Operational
Telenor - SMS Operational
Xpress (2G Airadigm) - Data Operational
Xpress (2G Airadigm) - SMS Operational
Maingate Operational
Maingate Manager ? Operational
DNA (Finnish SIMs) - Data ? Operational
DNA (Finnish SIMs) - SMS ? Operational
DNA (Finnish SIMs) - Voice ? Operational
DNA (Finnish SIMs) - CSD ? Operational
SW (French SIMs) - Data ? Operational
SW (French SIMs) - SMS ? Operational
SW (French SIMs) - Voice ? Operational
Telia (Swedish SIMs) - Data ? Operational
Telia (Swedish SIMs) - SMS ? Operational
Telia (Swedish SIMs) - Voice ? Operational
Telia (Swedish SIMs) - CSD ? Operational
Communication Server GSM Data ? Operational
Communication Server Dialog ? Operational
IP Connect CSD ? Operational
MVR (Managed VPN Router) ? Operational
SMS Connect ? Operational
Virtual Modem ? Operational
Communication Server Broadcast ? Operational
Email2SMS ? Operational
iGate 3.0 ? Operational
iGate MMS ? Operational
iGate SMS ? Operational
iSMSC ? Operational
ALMS Operational
UI ? Operational
API ? Operational
Device Front end ? Operational
VPN Concentrators ? Operational
Reporting (AMR) ? Operational
Semtech Smart Connectivity (OOBM - GLOBAL) Operational
Semtech Carrier + Services (OOBM - NA) Operational
Broadband Access Operational
Devices ? Operational
iMaestro Platform ? Operational
Connectivity ? Operational
AirLink Mobility Manager Operational
AMM02 Operational
AMM03 Operational
AMM04 Operational
AMM05 Operational
AMM06 Operational
AMM07 Operational
AMM08 Operational
AMM09 Operational
AMM10 Operational
AMM11 Operational
AMM50 Operational
AMM52 Operational
AMM81 Operational
AMM82 Operational
AMM84 Operational
AMM86 Operational
AMM87 Operational
AMM88 Operational
AMM89 Operational
AMM90 Operational
Octave Operational
User Interface ? Operational
Platform API ? Operational
Device Provisioning ? Operational
Cellular Connectivity ? Operational
External Connectors ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Partner Carrier Activity - Data Center Maintenance (GNOC-8639) Jul 14, 2025 06:00-08:00 UTC

Our Partner Carrier will conduct planned network infrastructure maintenance within its United States data center to upgrade core networking equipment, ensuring stability and optimal performance. This maintenance activity may cause temporary disturbances or delays in SMS in the US region only. Measures have been taken to minimize the impact on customer experience.

Impact: During this activity, there is a possibility for intermittent disruptions in SMS traffic and processing that may occur during maintenance.

Additional Information: The Global NOC will be actively monitoring the network during the maintenance activity. Notifications will be sent before and after the completion of the maintenance.
Posted on Jun 28, 2025 - 23:08 UTC
Jul 2, 2025
Semtech Planned Activity – Firewall Reboot and Upgrade (GNOC-7041) Postponed
Completed - This maintenance has been postponed to another date. A new notification will be sent out prior to the execution date.
Jul 2, 02:52 UTC
Scheduled - This notice is to inform you that we will be performing a front-end firewall upgrade, which will require a reboot in one of our geo-redundant data centers. This scheduled maintenance may affect SMS, USSD, and EU AirVantage services. The full list of affected services is provided below. As part of our network lifecycle management process, this activity is necessary to further increase reliability and improve the resiliency of services provided to our valued customers.

Impact: Affected customers may experience service disruptions in AirVantage (EU) operations and provisioning, SMS, and USSD. Efforts have been made to minimize downtime, and service disruption should not exceed 15 minutes during the activity.

Other Information: Semtech engineers will actively monitor the network during the maintenance. Notifications will be sent before and after the completion of the activity.
Jun 18, 17:30 UTC
Jul 1, 2025
Service Degradation Notification – For the EU and NAM Region (GNOC-8669)
Resolved - This incident has been resolved.
Jul 1, 07:29 UTC
Update - Our monitoring tools continues to show services returning back to normal. Our engineers continues to monitor for ensured stability.

If no further impacts are observed during our monitoring period, we will consider this resolved.
Jul 1, 02:22 UTC
Monitoring - Corrective actions have been implemented, and we are observing services returning back to normal. Our engineers will be monitoring to ensure stability.

If no further impacts are observed during our monitoring period, we will consider this resolved.
Jul 1, 01:22 UTC
Update - The issue has been identified. Semtech engineer is working with our partner carrier for resolution.

Impact: Impacted devices are experiencing difficulties in establishing Data, SMS, USSD, and Voice Services.
We will provide an update as soon as we have additional information
Jul 1, 00:56 UTC
Update - Semtech engineers have identified the issues and continues working with our partner carrier to bring this issue to a resolution.

Impact: Impacted devices are experiencing difficulties in establishing Data, SMS, USSD, and Voice Services.
We will provide an update as soon as we have additional information
Jul 1, 00:26 UTC
Identified - Semtech engineers have identified the issues and are working with our partner carrier to bring this issue to a resolution.

Impact: Impacted devices are experiencing difficulties in establishing Data, SMS, USSD, and Voice Services.
We will provide an update as soon as we have additional information
Jun 30, 23:26 UTC
Update - Our engineers continue to work to bring this issue to a resolution. We are observing a disturbance on the EU and NAM SIMs.

Impact: Impacted devices are experiencing difficulties in establishing Data, SMS, USSD, and Voice Services.
We will provide an update as soon as we have additional information
Jun 30, 22:53 UTC
Investigating - Our monitoring tools show a potential disturbance on the Semtech for the EU . Our internal teams are engaged in investigating to determine the scope and address the issue.

We will provide an update as soon as we have additional information.
We appreciate your patience in this regard. We will provide the next update in the next 30 Minutes.
Jun 30, 21:50 UTC
Jun 30, 2025
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
Essentials5 Subscriptions Degradation in EU and NAM - Service Notification: (GNOC-8633)
Resolved - This incident has been resolved.
Jun 27, 11:07 UTC
Update - Our partner has already implemented corrective actions to mitigate the disturbance on its network. We are continuing to closely monitor the situation to ensure stability. We will consider this resolved if no further impacts are observed during our monitoring period.

Impact: Customers using Semtech’s Essentials 5 offering may have experienced 2G/3G delays or failures in Data USSD, SMS & Voice services. LTE and LPWA Data services and network connectivity were minimally affected.

We appreciate your continued patience and understanding.
Jun 27, 05:09 UTC
Monitoring - Our partner has implemented corrective actions to mitigate the disturbance on its network. We are continuing to observe significant improvements to services, and we are closely monitoring for stability. We will consider this resolved if no further impacts are observed during our monitoring period.

Impact: Customers using Semtech’s Essentials 5 offering may have experienced 2G/3G delays or failures in Data USSD, SMS & Voice services. LTE and LPWA Data services and network connectivity were minimally affected.

We appreciate your continued patience and understanding.
Jun 26, 23:52 UTC
Update - Our partner confirmed a network disruption on its network which is affecting Semtech Essentials 5 SIM 2G/3G service subscriptions primarily in EU and NAM Region. The issue has been escalated with the partner to expedite recovery efforts, and engineers are actively working on a technical bridge to resolve the issue.

We are currently observing recovery on 2G/3G (SMS, Voice, USSD) services and we are closely monitoring for stability.

Impact: Customers currently using Semtech’s Essentials 5 offer may have experienced 2G/3G failures in Data USSD, SMS & Voice services. LTE and LPWA Data services and network connectivity were unaffected .

We appreciate your patience in this regard. We will provide the next update within 2 hours.
Jun 26, 21:11 UTC
Update - Our partner confirmed a network disruption on its network which is affecting Semtech services. We escalated the issue with our partner to expedite recovery efforts, and our engineers are actively on a technical bridge working to resolve the issue. We are currently observing service degradation for Essentials 5 SIM Subscription in the EU and NAM Region.

Impact: Customers currently using Semtech’s Essentials 5 offer may be experiencing issues and delays establishing Data, USSD, SMS & Voice services and network connectivity.

We appreciate your patience in this regard. We will provide the next update within 2 hours.
Jun 26, 20:12 UTC
Update - A disruption on a partner’s network may be affecting Semtech services. We are currently observing service degradation for Essentials 5 SIM Subscription in the EU and NAM Region. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway.

Impact: Customers currently using Semtech’s Essentials 5 offer may be experiencing issues in Data, USSD, SMS & Voice service establishment and network connectivity.

We appreciate your patience in this regard. We will provide the next update within 2 hours.
Jun 26, 17:11 UTC
Investigating - Our monitoring systems have detected possible service disturbances to Essentials5 SIM subscriptions. Engineers are actively investigating.

We will provide additional details in 15 minutes.
Jun 26, 16:48 UTC
Jun 26, 2025
Jun 25, 2025

No incidents reported.

Jun 24, 2025
Partner Carrier Redundancy Exercise Maintenance (GNOC-8534)
Completed - The scheduled maintenance has been completed.
Jun 24, 03:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 02:03 UTC
Scheduled - Our Partner Carrier will perform some redundancy exercise. It will improve the redundancy of the services offered to our esteemed clients and network dependability. The list of affected services can be found below.

Impact: Preventive Redundancy Maintenance will be done. Expect a brief deterioration in SMS.

Additional Information: Throughout the maintenance, Semtech engineers will keep a close eye on the network. Prior to and following the maintenance's completion, notifications will be sent.
Jun 16, 12:54 UTC
Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025
Semtech Planned Activity – Firewall Reboot and Upgrade (GNOC-7041) Rescheduled
Completed - This maintenance has been rescheduled for 02/07/2025.

Notifications will be sent before and after the completion of the activity.
Jun 18, 15:24 UTC
Scheduled - This notice is to inform you that we will be performing a front-end firewall upgrade, which will require a reboot in one of our geo-redundant data centers. This scheduled maintenance may affect SMS, USSD, and EU AirVantage services. The full list of affected services is provided below. As part of our network lifecycle management process, this activity is necessary to further increase reliability and improve the resiliency of services provided to our valued customers.

Impact: Affected customers may experience service disruptions in AirVantage (EU) operations and provisioning, SMS, and USSD. Efforts have been made to minimize downtime, and service disruption should not exceed 15 minutes during the activity.

Other Information: Semtech engineers will actively monitor the network during the maintenance. Notifications will be sent before and after the completion of the activity.
Jun 11, 15:44 UTC
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