All Systems Operational

AirVantage Operational
UI (EU) Operational
API (EU) Operational
Device Front End (EU) Operational
Data Push (EU) Operational
UI (NA) Operational
API (NA) Operational
Device Front End (NA) Operational
Data Push (NA) Operational
UI (CAD) Operational
API (CAD) Operational
Device Front End (CAD) Operational
Data Push (CAD) Operational
UI (AU) Operational
API (AU) Operational
Device Front End (AU) Operational
Data Push (AU) Operational
SW Advanced Operational
Data (NA) Operational
Data (EU) Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials1 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials2 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials3 Operational
Data (NA) Operational
Data (EU) Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials4 Operational
Data Operational
SMS Operational
Voice Operational
USSD Operational
SW Essentials5 Operational
Network Connectivity Operational
Data Operational
SMS Operational
USSD Operational
Voice Operational
VoLTE Operational
Enhanced Carrier Connectivity (NAM) / MSO Operational
UI Operational
API Operational
Data Push Operational
AT&T - Data Operational
AT&T - SMS Operational
AT&T - Voice Operational
Verizon - Data Operational
Verizon - SMS Operational
Verizon - Voice Operational
Jasper - Data Operational
Jasper - SMS Operational
Rogers - Data Operational
Rogers - SMS Operational
Sprint - Data Operational
Sprint - SMS Operational
Sprint - Voice Operational
T Mobile - Data Operational
T Mobile - SMS Operational
T Mobile - Voice Operational
MES - SMS Operational
Telenor - Data Operational
Telenor - SMS Operational
Xpress (2G Airadigm) - Data Operational
Xpress (2G Airadigm) - SMS Operational
Maingate Operational
Maingate Manager Operational
DNA (Finnish SIMs) - Data Operational
DNA (Finnish SIMs) - SMS Operational
DNA (Finnish SIMs) - Voice Operational
DNA (Finnish SIMs) - CSD Operational
SW (French SIMs) - Data Operational
SW (French SIMs) - SMS Operational
SW (French SIMs) - Voice Operational
Telia (Swedish SIMs) - Data Operational
Telia (Swedish SIMs) - SMS Operational
Telia (Swedish SIMs) - Voice Operational
Telia (Swedish SIMs) - CSD Operational
Communication Server GSM Data Operational
Communication Server Dialog Operational
IP Connect CSD Operational
MVR (Managed VPN Router) Operational
SMS Connect Operational
Virtual Modem Operational
Communication Server Broadcast Operational
Email2SMS Operational
iGate 3.0 Operational
iGate MMS Operational
iGate SMS Operational
iSMSC Operational
ALMS Operational
UI Operational
API Operational
Device Front end Operational
VPN Concentrators Operational
Reporting (AMR) Operational
Semtech Smart Connectivity (OOBM - GLOBAL) Operational
Semtech Carrier + Services (OOBM - NA) Operational
Broadband Access Operational
Devices Operational
iMaestro Platform Operational
Connectivity Operational
AirLink Mobility Manager Operational
AMM02 Operational
AMM03 Operational
AMM04 Operational
AMM05 Operational
AMM06 Operational
AMM07 Operational
AMM08 Operational
AMM09 Operational
AMM10 Operational
AMM11 Operational
AMM50 Operational
AMM52 Operational
AMM81 Operational
AMM82 Operational
AMM84 Operational
AMM86 Operational
AMM87 Operational
AMM88 Operational
AMM89 Operational
AMM90 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Semtech Planned Activity – AMM02 Upgrade to version 2.18 Re-Release (API Key Support) (GNOC-11454) Mar 23, 2026 04:30-12:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Mar 07, 2026 - 05:12 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 07, 2026 - 04:56 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM02 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Mar 07, 2026 - 04:54 UTC

Emergency Partner Carrier Maintenance on Infrastructure (GNOC-11386) Mar 23, 2026 23:00 - Mar 24, 2026 05:00 UTC

Our Partner Carrier will conduct an emergency maintenance on its infrastructure. This activity is designed to enhance reliability and improve service resiliency provided to our valued customers.

Impact: During this activity, there will be no disruption on any services. However there is a possibility of very minimal degradation in the Voice service that may occur during the activity.

Additional Information: The Global NOC will be actively monitoring the network during the maintenance activity. Notifications will be sent before and after the completion of the maintenance.

Posted on Mar 18, 2026 - 16:32 UTC

Semtech Maintenance on GRX Infrastructure – North America, Lithia Springs Data Center (GNOC-11261) Mar 24, 2026 03:00-07:00 UTC

Semtech will be doing maintenance on its GRX provider carrier’s link in Lithia Springs NAM data center as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: There will be no impact to services. This notification is being provided as the activity involves maintenance on GRX provider’s link. No network degradation is anticipated during the maintenance window.

Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.

Posted on Mar 10, 2026 - 06:29 UTC

Partner Carrier Maintenance on ORS GEO REDUNDANT PLATFORM (GNOC-11618) Mar 24, 2026 22:00 - Mar 25, 2026 00:30 UTC

Our Partner Carrier will be conducting maintenance to update its geo-redundant roaming network infrastructure. This activity is designed to enhance reliability and improve service resiliency provided to our valued customers.

Impact: During the maintenance window, customers may experience service disruptions. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity.

Additional Information: The Semtech Global NOC will actively monitor network performance throughout the maintenance window. Notifications will be issued prior to the start of the activity and again upon its successful completion.

Posted on Mar 19, 2026 - 16:20 UTC

Semtech Planned maintenance in NAM Lithia Springs and Madison Data Centers (GNOC-11528) Mar 25, 2026 02:30-04:30 UTC

Semtech will be doing maintenance on its routers in NAM Lithia Springs and Madison Data Centers as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: There could be very minor intermittent issues with data services during the maintenance window. However, we do not anticipate any large scale prolonged impact on our services.

Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.

Posted on Mar 12, 2026 - 18:19 UTC

Semtech Planned Activity – AMM07 Upgrade to version 2.18 Re-Release (API Key Support) (GNOC-11455) Mar 25, 2026 04:30-12:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM07 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Posted on Mar 10, 2026 - 06:37 UTC

Semtech Planned Activity – AMM06 Upgrade to version 2.18 Re-Release (API Key Support) (GNOC-11456) Mar 26, 2026 04:30-12:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM06 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Posted on Mar 10, 2026 - 06:42 UTC

Semtech Planned Activity – AMM86 Upgrade to version 2.18 Re-Release (API Key Support) (GNOC-11457) Mar 30, 2026 04:30-12:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM86 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Posted on Mar 17, 2026 - 04:51 UTC

Partner Carrier Planned Activity - Maingate (DNA) Maintenance on their Mobile Network (GNOC-11630) Mar 31, 2026 21:00 - Apr 1, 2026 03:00 UTC

Our Partner Carrier will be doing a maintenance activity on their Mobile Network. This work will improve network resiliency and efficiency, and align with our commitment to provide best-in-class services with Semtech.

Impact: DNA Business subscriptions that use mobile data abroad may experience temporary service interruptions. These interruptions are expected to be brief breaks in the data session and should have minimal impact on end users.

If issues with mobile data usage abroad persist after the maintenance is completed, we recommend restarting the device as the first troubleshooting step.

Additionally, Reissudata packages activated shortly before the maintenance window may generate multiple activation messages, even though only a single package has been successfully activated for the subscription.

Other Information: The Semtech engineers will be actively monitoring the network during the maintenance activity. Notification will be sent before and after the completion of the maintenance.

Posted on Mar 20, 2026 - 16:50 UTC

Semtech Planned Activity – AMM88 Upgrade to version 2.18 Re-Release (API Key Support) (GNOC-11458) Apr 1, 2026 04:30-12:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM88 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Posted on Mar 17, 2026 - 04:55 UTC

Semtech Planned Activity – AMM04 Upgrade to version 2.18 Re-Release (API Key Support) (GNOC-11459) Apr 2, 2026 04:30-12:30 UTC

This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM04 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Posted on Mar 17, 2026 - 04:59 UTC
Mar 22, 2026

No incidents reported today.

Mar 21, 2026

No incidents reported.

Mar 20, 2026
Resolved - This incident has been resolved.
Mar 20, 23:36 UTC
Monitoring - Our partner carrier has restored service, and our engineers are monitoring it to ensure stability. If no further impacts are observed during our monitoring period, we will consider this resolved.
Mar 20, 22:06 UTC
Update - Our engineers continue working with our partner carrier to bring a resolution on this issue.

Impact: Impacted devices may experience delays in establishing Data, SMS, USSD, and Voice Services.

We will provide an update in 2 hours.

Mar 20, 20:14 UTC
Investigating - Semtech is observing a service degradation for Essentials1 SIM subscriptions in the EU and NAM regions. Devices which are currently present in these regions may find difficulties establishing a new data session, and for a few subscribers, the old data session may drop. We have reported the issue to our partner carrier. Investigation to determine the scope and cause is underway.

Impact: Impacted devices may experience delays in establishing Data, SMS, USSD, and Voice Services.

We will provide an update in 30 minutes.

Mar 20, 19:37 UTC
Mar 19, 2026
Completed - The scheduled maintenance has been completed.
Mar 19, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 07:32 UTC
Scheduled - Our partner carrier will perform an emergency maintenance on its DNS platform. This activity aims to improve network stability and enhance the services provided to our valued clients. A list of affected services is included below.

Impact: Maintenance will be performed on the DNS platform. Brief degradation in data services may occur.

Additional Information: The Global NOC will be actively monitoring the network during the maintenance activity. Notifications will be sent before and after the completion of the maintenance.

Mar 13, 11:06 UTC
Completed - The scheduled maintenance has been completed.
Mar 19, 12:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 04:31 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 7, 05:17 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 7, 05:08 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 7, 04:59 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM11 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Mar 7, 04:47 UTC
Completed - The scheduled maintenance has been completed.
Mar 19, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 22:00 UTC
Scheduled - Our Partner Carrier will be conducting emergency maintenance to update its geo-redundant roaming network infrastructure. This activity is designed to enhance reliability and improve service resiliency provided to our valued customers.

Impact: During the maintenance window, customers may experience service disruptions. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity.

Additional Information: The Semtech Global NOC will actively monitor network performance throughout the maintenance window. Notifications will be issued prior to the start of the activity and again upon its successful completion.

Mar 13, 11:27 UTC
Mar 18, 2026
Completed - The scheduled maintenance has been completed.
Mar 18, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 04:33 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 7, 05:12 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 7, 05:01 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM89 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Mar 7, 04:42 UTC
Completed - The scheduled maintenance has been completed.
Mar 18, 03:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 01:34 UTC
Scheduled - Semtech will be doing an emergency maintenance on its routers in NAM Lithia Springs Data Centers as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: There could be very minor intermittent issues with services routed through Lithia Springs Data Center during the maintenance window. However, we do not anticipate any large scale prolonged impact on our services.

Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.

Mar 13, 14:14 UTC
Mar 17, 2026
Completed - The scheduled maintenance has been completed.
Mar 17, 16:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 07:31 UTC
Scheduled - Our partner carrier will perform an emergency maintenance on its DNS platform. This activity aims to improve network stability and enhance the services provided to our valued clients. A list of affected services is included below.

Impact: Maintenance will be performed on the DNS platform. Brief degradation in data services may occur.

Additional Information: The Global NOC will be actively monitoring the network during the maintenance activity. Notifications will be sent before and after the completion of the maintenance.

Mar 13, 11:10 UTC
Mar 16, 2026
Completed - The scheduled maintenance has been completed.
Mar 16, 09:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 04:37 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 16, 04:35 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM50 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Mar 6, 11:06 UTC
Completed - The scheduled maintenance has been completed.
Mar 16, 07:03 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 04:58 UTC
Scheduled - Our Partner Carrier will conduct an maintenance on its transport infrastructure. This activity may cause temporary degradation in Data, SMS and Voice services. Measures have been taken to minimize the impact on customer experience.

Impact: During this activity, there is a possibility of intermittent disruptions in Data, SMS and Voice services that may occur during the activity.

Additional Information: The Global NOC will be actively monitoring the network during the maintenance activity. Notifications will be sent before and after the completion of the maintenance.

Mar 2, 09:00 UTC
Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026
Completed - The scheduled maintenance has been completed.
Mar 12, 12:46 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 12, 04:31 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM87 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Mar 6, 11:02 UTC
Mar 11, 2026
Completed - The scheduled maintenance has been completed.
Mar 11, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 04:31 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM82 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Mar 6, 10:58 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 02:28 UTC
Update - This maintenance will be postponed and rescheduled to the following date
Start time: 2026-03-11 02:30 UTC
End time: 2026-03-11 04:30 UTC
The purpose and impact remains unchanged.

Mar 4, 23:13 UTC
Scheduled - Semtech will be performing emergency maintenance on its routers in Lithia Springs and Madison data centers in North America as part of an initiative to improve network resiliency and efficiency. This work aligns with our commitment to providing best-in-class services with Semtech.

Impact: There may be brief interruptions on the services routed only through these data centers. No significant network degradation is anticipated during the maintenance window.

Additional Information: Semtech engineers will be actively monitoring the network throughout the maintenance activity. Notifications will be sent prior to the start of the work and upon completion.

Mar 4, 04:17 UTC
Completed - The scheduled maintenance has been completed.
Mar 11, 01:19 UTC
In progress - The scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 22:01 UTC
Scheduled - Our Partner Carrier will be conducting emergency maintenance to update its geo-redundant roaming network infrastructure. This activity is designed to enhance reliability and improve service resiliency provided to our valued customers.

Impact: During the maintenance window, customers may experience service disruptions. Affected devices may experience degradation or interruptions in SMS, Voice, and Data services and network connectivity.

Additional Information: The Semtech Global NOC will actively monitor network performance throughout the maintenance window. Notifications will be issued prior to the start of the activity and again upon its successful completion.

Mar 4, 04:24 UTC
Mar 10, 2026
Resolved - We have not observed any further issues during our monitoring period. We are considering this issue resolved.
Mar 10, 18:59 UTC
Monitoring - Our partner carrier has restored service, and our engineers are monitoring it to ensure stability. If no further impacts are observed during our monitoring period, we will consider this resolved.
Mar 10, 17:33 UTC
Investigating - We are currently observing service degradation in the EU and NAM Region. We have reported this issue to our partner carrier, and an investigation to determine the scope and cause is underway.

Impact:
Impacted devices may experience delays in Data, SMS & Voice services.

We appreciate your patience in this regard. We will provide the next update within 2 hours.

Mar 10, 16:24 UTC
Mar 9, 2026
Completed - The scheduled maintenance has been completed.
Mar 9, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 04:32 UTC
Scheduled - This notice is to inform you that Semtech will be performing scheduled maintenance to upgrade AMM84 to version 2.18 Re-Release (API Key Support). This release introduces several new features and enhancements.

Impact:
- The AMM web User Interface will be unavailable during the maintenance window.
- Gateway operation will be unaffected during this change window.
- Please confirm with your IT team if your firewall restricts access by IP address. There will be no change to the instance's FQDN. All gateways should be configured to use the server FQDN.
- In case a gateway running supported firmware and configuration stops checking in after the upgrade, please reboot the gateway and troubleshoot prior to opening a new support case.

Other Information:
The Global NOC and Semtech Engineers will actively monitor the network during the maintenance. Notifications will be sent prior to the start and upon completion of the maintenance window.

Mar 6, 10:51 UTC
Mar 8, 2026

No incidents reported.